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Customer Care Associate in Portugal (Turkish Speaker) +++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++ Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment?
This is what you will find here Your responsibilities and impact as a Customer Care Associate will be:
Respond to customer inquiries, emails, web contact, and orders as well as being involved in order fulfillment and post-sales related activities
Call and qualify new potential clients and leads
Understand customer needs and provide appropriate solutions
Up-selling and cross-selling
Building and enriching their database
Create business opportunities and increase revenue from accounts
Ensure close communication with the team to share information
Ad-hoc support
Be a team player and participate in the success of the team and project.
Skills, qualifications, and interests you need to succeed in this role:
You have a native level of Turkish and a good level of English
You have EU citizenship or hold a valid work permit for Portugal
You are motivated, reliable, and committed to your work
You have previous experience in sales
You have a drive for excellence and professionalism
You have excellent communication skills
You are a real team player and willing to work with many other nationalities
What's in it for you?
Type of contract: a long-term fixed-term contract, renewable every year
Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)
Salary conditions: Including free accommodation (shared flat, all bills included): 1068€ gross/month; Excluding accommodation: 1360,00€ gross/month
Private health insurance after 6 months of contract (in addition to standard insurance)
Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening a bank account, etc. upon your arrival
A company that fully supports you and wants to make your experience great
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
A dynamic, open-minded, and multicultural environment, including 82 different nationalities
A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment
A company working with top-notch worldwide brands, from various industries including Fashion, Online Marketing, Technologies, Food, etc.
Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles
Your Future Company: Our client is recognized as the Best Customer & Sales Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company that takes care of you.
From your career development, language skills, and accommodation to your social integration.
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