Technical Support For Electric Bikes In Lisbon
2 meses atrás
Your responsibilities and impact as a Technical Support Advisor for electric bikes will be:
In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.
The main responsibilities involve:
Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting)
Respond to incoming calls and emails from enterprise clients
Gather information from customers, ensure resolutions of queries
Maintain client relationships through product support over the phone
Provide high-quality service
Record all required data elements in CRM to provide a good follow-up and qualitative support
Skill, qualifications and interests you need to succeed in this role:
You have the following language skills: native level of German + fluency in English
You preferably have a previous experience of min. 6 months in Technical Support
You have an interest in and willingness to learn and are tech savy
You have very good communication skills – both written and oral
You have the ability to operate in high pressure situations
You are a team player, enthusiastic and self-starter
You have analytic and problem-solving skills
You are Customer and Quality oriented
Valid Portuguese work permit or EU citizenship required
What's in it for you?
Long-term opportunity
Working hours in rotative shifts depending of the project
A package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + 100€ complexity bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)
Opportunity to be part of a challenging and fast paced environment
Possibility to collaborate with some of the biggest brands in the industry
A multicultural and international environment
Fully paid training, professional development and career evolution
Your Future Company
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.
-
Electric Bike Support Specialist in Lisbon
3 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroRole OverviewIn this position, you will provide exceptional technical support for electric bikes to ensure a consistent quality of service. You will be responsible for managing all incoming queries, resolving issues, and maintaining client relationships.
-
Technical Support for Electric Bikes
7 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal - Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Tasks Your responsibilities and impact as a...
-
Technical Support for Electric Bikes
Há 6 dias
Lisboa, Portugal Blu Selection Tempo inteiro**You want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes?** **You want to relocate to the beautiful capital of Portugal - Lisbon?** **Then this could be the perfect opportunity for you to have your experience of a lifetime!** **Your responsibilities and impact...
-
Technical Support for Electric Bikes
7 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal - Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! - Your responsibilities and impact as a...
-
Electric Bike Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleThis is a unique opportunity to be part of a multicultural team in a company that works alongside well-known brands, focusing on the technology of electric bikes.Job DescriptionWe are seeking a highly skilled and motivated Technical Support Advisor for electric bikes. The ideal candidate will have excellent communication skills, both written...
-
Technical Support for Electric Bikes
Há 2 dias
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal - Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! **Your responsibilities and impact as a...
-
Technical Support for Electric Bikes
7 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company that works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal - Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Tasks Your responsibilities and impact as a...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroYour role as an Electric Bike Support Specialist at Blu Selection will be to provide exceptional technical support to our clients, ensuring their electric bikes operate efficiently. To achieve this, you will work closely with our team to resolve technical issues, manage incoming queries, and maintain strong client relationships.About the JobAs a key member...
-
Technical Support For Electric Bikes
4 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes?You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!Your responsibilities and impact as a Technical...
-
Technical Support For Electric Bikes
6 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!TasksYour responsibilities and impact as a...
-
Technical Support For Electric Bikes
7 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands?You have a passion for the technology of electric bikes?You want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime!Tasks Your responsibilities and impact as a...
-
Technical Support For Electric Bikes
Há 1 mês
Lisboa, Portugal Buscojobs Portugal Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!TasksYour responsibilities and impact as a...
-
Technical Support For Electric Bikes In Lisbon
2 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Technical Support Advisor for electric bikes will be: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve: Manage effectively all incoming...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroSalary: €1100 gross per month plus performance and complexity bonuses, meal vouchers, and private health insurance. Long-term opportunity with the possibility of professional development and career evolution.About Blu SelectionBlu Selection is a global customer experience specialist with over 50,000 employees worldwide. Our international hub in Lisbon...
-
Lisboa, Portugal Buscojobs Portugal Tempo inteiroYour responsibilities and impact as a Technical Support Advisor for electric bikes will be:In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve:Manage effectively all incoming...
-
Ebike Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob Description:We are seeking a skilled Ebike Technical Support Specialist to join our team in Lisbon, Portugal.About the Role:This is a fantastic opportunity to work with a leading company in the electric bike industry, providing exceptional customer service and support to our clients.Main Responsibilities:Provide technical support to customers via phone,...
-
Technical Advisor for E-bike Company
Há 4 dias
Lisboa, Portugal Webhelp Tempo inteiro**About Webhelp** **Webhelp **is a French multinational BPO company that is making business more human for the world’s most exciting brands. **By choosing Webhelp**, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries. Join us at** Webhelp** and you will have the opportunity to be part of a...
-
Technical Advisor for E-bike Company
Há 4 dias
Lisboa, Portugal Webhelp Tempo inteiro**Why join us** Do you want to contribute to the growth of our company and make your valuable contribution by showing us your talent with your accounting and leadership skills? Then join our team! You will grow with us in a global company that puts its people at the heart. **Our client** Our client is a e-bike start-up that incorporates design elegance,...
-
Technical Advisor for E-bike Company
Há 4 dias
Lisboa, Portugal Webhelp Tempo inteiro**Why join us** Do you want to contribute to the growth of our company and make your valuable contribution by showing us your talent with your accounting and leadership skills? Then join our team! You will grow with us in a global company that puts its people at the heart. **Our client** Our client is a e-bike start-up that incorporates design elegance,...
-
E-Bike Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a skilled Technical Support Advisor to join our team in Lisbon, Portugal. As an E-Bike Support Specialist, you will play a crucial role in providing exceptional customer service to our clients in the German market.Key Responsibilities:Manage and respond to incoming queries related to technical issues (trouble-shooting) in a...