French Customer Support Specialist- Lisbon

5 meses atrás

Lisboa, Portugal Amspace Recruitment Consultancy Tempo inteiro

AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage.With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth.Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.#StrategicStaffing #InnovativeTalentSolutions #Recruitment French Customer Support Specialist Location : Lisbon, Portugal (On-site work ) About the Role As a Customer Support Specialist for a well-known client, you will be the frontline support for our French-speaking customers, addressing inquiries related to product features, technical issues, and various other questions.Your primary goal will be to deliver high levels of customer service and resolve requests related to e-commerce, software, hardware, and wireless connectivity issues.You will be responsible for documenting interactions accurately and maintaining data accuracy in our system, all while adapting to rapid changes and contributing ideas for continuous improvement.Responsibilities Customer Interaction: Respond to customer requests via phone, email, chat, social media, and messaging channels.Provide pre-sales, general inquiries, and technical support.Brand Consistency: Maintain a consistent brand voice in both private and public interactions.Escalate issues to higher support tiers as needed.Collaboration: Collaborate with technicians to resolve help tickets.Manage an individual ticket queue and follow management direction.Adaptability: Work flexible hours, including evenings, weekends, and holidays.Review and provide feedback on help content.Other Duties: Perform other assigned tasks as needed.Qualifications Fluency in French (C2 level) and English (B2 level or higher) is essential.Proven experience in customer support or a related field is a plus.Strong problem-solving and decision-making skills.Excellent communication and interpersonal skills.Proficiency in using CRM systems and various software applications.Ability to work in a fast-paced, dynamic environment.Flexibility to adapt to changing processes and customer needs.Ability to work independently and as part of a team.Strong organizational skills and attention to detail.What We Offer Competitive salary (please indicate your expectations).A vibrant and inclusive workplace in the beautiful city of Porto.The opportunity to grow within an international company.Comprehensive training and ongoing support.Relocation assistance for candidates moving to Porto.Work-life balance with potential for hybrid working arrangements.For people joining us from other countries outside of Portugal , we offer a great relocation support package to make your move going perfectly smoothTravel expenses Airport transfer Accommodation expenses Full support through our dedicated relocation specialist Join Us If you are ready to contribute to making social media a safer place, apply now by filling out the application form.

  • French-Speaking Customer Support Specialist

    4 meses atrás

    Lisboa, Portugal Customer Labs Tempo inteiro

    Are you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, Portugal French-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:Communicate with customers using...

  • French-Speaking Customer Support Specialist

    4 meses atrás

    Lisboa, Portugal Customer Labs Tempo inteiro

    Are you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:Communicate with customers using...

  • French Language Customer Support Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Job Title: French-Speaking Customer Support SpecialistUmbrella Functional Consulting & Support Team is seeking a highly skilled French-speaking Customer Support Specialist to join our team in Lisbon, Portugal.About the Role:We are looking for a resourceful and stress-resilient individual with excellent writing and verbal communication skills to provide...

  • French-Speaking Customer Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Umbrella Functional Consulting & Support Team is seeking a highly skilled French-Speaking Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients through various communication channels, including telephone, email, and chat. Your...

  • French Customer Support Specialist in Lisbon

    1 dia atrás

    Lisboa, Lisboa, Portugal Prorekruter Jobs -Portugal Tempo inteiro

    Seeking a highly motivated and customer-focused individual to join our team as a French Customer Support Specialist in the vibrant city of Lisbon. As a key member of our support team, you will be responsible for providing top-notch assistance to our customers through various communication channels.About the Role:We are looking for someone with excellent...

  • French Language Customer Support Specialist in Lisbon

    1 dia atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly skilled French language customer support specialist to join our team at Cross Border Talents. The successful candidate will be responsible for providing top-notch support to French-speaking customers via phone, email, and chat.Job DescriptionThis is a unique opportunity to work with a fast-growing company that offers a competitive...

  • French Customer Support Specialist

    1 dia atrás

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you looking for a new challenge in a multicultural environment? Do you want to work for a company that values your skills and offers a clear path for career growth? Join us, a global leader in customer experience management, as a French-speaking Customer Support Specialist in Lisbon, Portugal. As part of our team, you will help provide exceptional...

  • French Language Customer Support Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist - French LanguageWe are seeking a highly skilled and enthusiastic Customer Support Specialist with native or near-native fluency in French to join our team in Lisbon. As a key player in providing exceptional support to our French-speaking customers, you will be the first point of contact for our clients, ensuring a positive...

  • Customer Support Specialist

    5 meses atrás

    Lisboa, Portugal Exalta Global Tempo inteiro

    **Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - FRENCH** We’re looking for a French speaking Customer Support / Experience Specialist....

  • Customer Support Specialist

    5 meses atrás

    Lisboa, Portugal Exalta Global Tempo inteiro

    **Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - FRENCH** We’re looking for a French speaking Customer Support / Experience Specialist....

  • Customer Support Specialist for Pinterest in Lisbon

    Há 2 dias

    Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Join Our Team as a Customer Support Specialist for Pinterest in Lisbon - French LanguagePinterest, a leading multinational company, is seeking a Customer Support Specialist for its French-speaking team in Lisbon. As a Customer Support Specialist, you will embody the voice of business and provide insights for continuous improvement.Key...

  • French Customer Support Specialist | Relocation To Lisbon Included

    1 dia atrás

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you looking for a new challenge in a multicultural environment?Do you want to work for a company that values your skills and offers a clear path for career growth?Join us, a global leader in customer experience management, as a French-speaking Customer Support Specialist in Lisbon, Portugal.As part of our team, you will help provide exceptional service...

  • French Language Customer Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Role in LisbonWe are seeking a dedicated and enthusiastic French-Speaking Customer Support Specialist to join our client's team in Lisbon. As a key player in providing excellent support to our French-speaking customers, you will be the first point of contact, engaging with customers via phone, email, and chat to provide top-notch support and...

  • French-Speaking Customer Support Specialist

    3 meses atrás

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    Join our client's team in Lisbon, a city celebrated for its stunning coastline, rich history, and vibrant culture.Our company is a leader in BPO industry, dedicated to providing exceptional service to our clients worldwide.They pride themselves on our innovative approach and commitment to customer satisfaction.We are seeking a dedicated and enthusiastic...

  • Customer Support Specialist

    4 meses atrás

    Lisboa, Portugal Customer Labs Tempo inteiro

    Position: Dutch/Flemish Customer Support Specialist Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat) Identify issues the clients are facing, handle complaints, provide solutions...

  • French-Speaking Customer Support Specialist

    3 meses atrás

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    Join our client's team in Lisbon, a city celebrated for its stunning coastline, rich history, and vibrant culture. Our company is a leader in the BPO industry, dedicated to providing exceptional service to our clients worldwide. They pride themselves on our innovative approach and commitment to customer satisfaction. We are seeking a dedicated and...

  • French Speaking Customer Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: French Speaking Customer Support SpecialistDescription:Become a key member of our Support team and provide top-notch assistance to customers for a world-renowned console gaming company in a dynamic and international work environment.Key Responsibilities:Offer expert technical support services for consolesAssist customers with account management...

  • Customer Support Specialist

    4 meses atrás

    Lisboa, Portugal Customer Labs Tempo inteiro

    Position: Dutch/Flemish Customer Support SpecialistLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)Identify issues the clients are facing, handle complaints, provide solutions and...

  • Customer Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Customer Support Specialist - French LanguageWe are seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for handling customer inquiries and issues in a friendly and professional manner via email, chat, and phone.Key Responsibilities:Provide excellent customer...

  • French Language Customer Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Role OverviewWe are seeking a skilled French Language Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing top-notch support to our French-speaking customers.Key Responsibilities:Engage with French-speaking customers via phone, email, and...