French Customer Support Specialist- Lisbon

Há 3 dias

Lisboa, Portugal Amspace Recruitment Consultancy Tempo inteiro

AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage.With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth.Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.#StrategicStaffing #InnovativeTalentSolutions #Recruitment French Customer Support Specialist Location : Lisbon, Portugal (On-site work ) About the Role As a Customer Support Specialist for a well-known client, you will be the frontline support for our French-speaking customers, addressing inquiries related to product features, technical issues, and various other questions.Your primary goal will be to deliver high levels of customer service and resolve requests related to e-commerce, software, hardware, and wireless connectivity issues.You will be responsible for documenting interactions accurately and maintaining data accuracy in our system, all while adapting to rapid changes and contributing ideas for continuous improvement.Responsibilities Customer Interaction: Respond to customer requests via phone, email, chat, social media, and messaging channels.Provide pre-sales, general inquiries, and technical support.Brand Consistency: Maintain a consistent brand voice in both private and public interactions.Escalate issues to higher support tiers as needed.Collaboration: Collaborate with technicians to resolve help tickets.Manage an individual ticket queue and follow management direction.Adaptability: Work flexible hours, including evenings, weekends, and holidays.Review and provide feedback on help content.Other Duties: Perform other assigned tasks as needed.Qualifications Fluency in French (C2 level) and English (B2 level or higher) is essential.Proven experience in customer support or a related field is a plus.Strong problem-solving and decision-making skills.Excellent communication and interpersonal skills.Proficiency in using CRM systems and various software applications.Ability to work in a fast-paced, dynamic environment.Flexibility to adapt to changing processes and customer needs.Ability to work independently and as part of a team.Strong organizational skills and attention to detail.What We Offer Competitive salary (please indicate your expectations).A vibrant and inclusive workplace in the beautiful city of Porto.The opportunity to grow within an international company.Comprehensive training and ongoing support.Relocation assistance for candidates moving to Porto.Work-life balance with potential for hybrid working arrangements.For people joining us from other countries outside of Portugal , we offer a great relocation support package to make your move going perfectly smoothTravel expenses Airport transfer Accommodation expenses Full support through our dedicated relocation specialist Join Us If you are ready to contribute to making social media a safer place, apply now by filling out the application form.

  • German-Speaking Customer Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...

  • Customer Support Specialist

    Há 2 dias

    Lisboa, Portugal Exalta Global Tempo inteiro

    **Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - FRENCH** We’re looking for a French speaking Customer Support / Experience Specialist....

  • Customer Support Specialist

    Há 4 dias

    Lisboa, Portugal Exalta Global Tempo inteiro

    **Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - FRENCH** We’re looking for a French speaking Customer Support / Experience Specialist....

  • French Customer Support Specialist

    1 semana atrás

    Lisboa, Portugal AMSpace Recruitment Consultancy Tempo inteiro

    **Location**: Lisbon, Portugal **About the Opportunity**: We are seeking dynamic and enthusiastic Bilingual Customer Support Specialists to become part of our vibrant and diverse team in the beautiful city of Lisbon! If you excel in communication, love assisting people, and wish to work in a multicultural environment, this is the perfect role for you. We...

  • French B2B Support Specialist In Sunny Lisbon

    Há 1 mês

    Lisboa, Portugal Konecta Portugal Tempo inteiro

    DescriptionRole DescriptionThis is a full-time on-site role for a B2B Support Specialist.The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database.RequirementsQualificationsAnalytical...

  • French B2B Support Specialist In Sunny Lisbon

    3 semanas atrás

    Lisboa, Portugal Konecta Portugal Tempo inteiro

    DescriptionRole DescriptionThis is a full-time on-site role for a B2B Support Specialist.The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database.RequirementsQualificationsAnalytical...

  • Customer Support Agent

    3 semanas atrás

    Lisboa, Portugal JUJUR Tempo inteiro

    Position: French Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary + bonuses **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow -...

  • Technical Support Specialist Level 1

    Há 6 dias

    Lisboa, Portugal Planet Paymet Tempo inteiro

    .Technical Support Specialist Level 1 - French speaker page is loaded Technical Support Specialist Level 1 - French speaker Apply remote type Onsite locations Lisbon - Portugal time type Full time posted on Posted Yesterday job requisition id JR07852 Role Overview The Technical Support Specialist (Network) Level 1 agent provides a turnkey support role to all...

  • Customer Support Agent

    3 semanas atrás

    Lisboa, Portugal JUJUR Tempo inteiro

    Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the issue the client is facing,...

  • German-Speaking Customer Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks: Communicate with customers using...

  • French Back Office Specialist

    2 meses atrás

    Lisboa, Portugal Kulture Talent Tempo inteiro

    **Role Description** This is a full-time on-site role located in Lisbon, Portugal, for a French Back Office Specialist. As a French Back Office Specialist, you will be responsible for providing support to the French-speaking customer base, handling administration, documentation, and support tasks with a customer-first mindset. You will need to be highly...

  • French B2B Support Specialist in Sunny Lisbon

    1 semana atrás

    Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiro

    Role DescriptionThis is a full-time on-site role for a B2B Support Specialist.The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database. Requirements QualificationsAnalytical SkillsCustomer Support...

  • Customer Support Agent

    1 semana atrás

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...

  • Customer Support Agent

    1 semana atrás

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...

  • French B2B Support Specialist In Sunny Lisbon

    Há 1 mês

    Lisboa, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a B2B Support Specialist.The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database.Requirements QualificationsAnalytical...

  • French B2B Support Specialist In Sunny Lisbon

    3 semanas atrás

    Lisboa, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a B2B Support Specialist.The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database.Requirements QualificationsAnalytical...

  • German Customer Support Specialist

    Há 5 dias

    Lisboa, Portugal Kooku Recruiting Partners Berlin Tempo inteiro

    Are you the German customer support specialist, that we are looking for? Do you speak German fluently? Do you want to live in one of the most beautiful and vivid cities in Europe, Lisbon? If so, we have an exciting opportunity for you to work in Lisbon, Portugal with one of the largest multinational companies in Europe! On behalf of our client, we are...

  • Customer Support Agent

    1 semana atrás

    Lisboa, Portugal JUJUR Tempo inteiro

    Position: French Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the...

  • Customer Support Specialist

    4 semanas atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specializing in luxury products. This is a leading sleep company selling high-quality mattresses and...

  • Customer Support Specialist

    4 semanas atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specializing in luxury products. This is a leading sleep company selling high-quality mattresses and...