Marketing Analyst
1 semana atrás
We are seeking a Customer Journey Analyst to join our dynamic team. In this role, you will analyze key customer journeys to enhance customer satisfaction and drive business outcomes. The ideal candidate will work with our Experience Design team and the wider organization to develop insights into customer behaviours and identify opportunities to improve the customer experience. If you have a passion for understanding customer needs and a knack for data analysis, this is the perfect opportunity for you.
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing: Data Analysis and Reporting:
Analyze, and interpret data on customer interactions from various data sources and dashboards to provide a 360° view of the customer across key journeys and provide actionable recommendations to improve customer experience and drive business growth.Support Customer Journey Mapping & Design:
Work with Customer Experience Design team to design optimal customer journeys by providing insightful data points and analytics on current experience and optimization opportunities.Impact Monitoring:
Monitor impact and effectiveness of initiatives to improve the customer experience.Collaboration with Cross-Functional Teams:
Partner with internal teams such as Customer Experience Design to enable a cohesive and seamless customer experience as well as data analytics teams across the organization to understand data and exchange insights and best practices.What do you bring with you: Data Analytics Proficiency:
Strong analytical skills with experience using tools such as PowerBI, SQL, Adobe Analytics, Databricks or customer experience platforms to gather and interpret data.Innovative Problem-Solving and Critical Thinking:
A detail-oriented and solution-driven approach to combine quantitative and qualitative data sources; identifying issues within the customer journey and developing strategies for improvement.Cross-Functional Collaboration:
Excellent interpersonal skills, with a proven ability to work effectively with diverse teams across the organization.Communication Skills:
Ability to turn complex data into easy-to-understand insights and effectively communicate these findings to key stakeholders.What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.
#LI-Hybrid FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
#J-18808-Ljbffr
-
Marketing Data Analyst
Há 1 mês
Porto, Portugal Buscojobs Portugal Tempo inteiroPorto (2 days per week in the office) Our client Our client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue.With 2,000 employees spread across 50 countries, they integrate with 300,000 point of sale systems in a number of...
-
Marketing Analyst
3 meses atrás
Porto, Portugal Fedex EU Tempo inteiroWe have an exciting opportunity for you to join our team as a Local Marketing Analyst **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is...
-
Marketing Analyst
3 meses atrás
Porto, Portugal Fedex EU Tempo inteiroWe have an exciting opportunity for you to join our team as a Local Marketing Analyst **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is...
-
Marketing Media Performance Analyst
Há 1 mês
Porto, Porto, Portugal Fedex Group Tempo inteiroWe are seeking a highly skilled Marketing Media Performance Analyst to join our team at the FedEx Group. As a key member of our marketing team, you will play a critical role in driving business growth and optimizing marketing performance.Job SummaryThe Marketing Media Performance Analyst will be responsible for analyzing and optimizing paid media campaigns...
-
Marketing Analyst Commercial Execution
4 semanas atrás
Porto, Portugal Adecco Recruitment Tempo inteiroAdecco Recruitment is Hiring Marketing Analyst Commercial ExecutionAre you a data-driven marketing enthusiast with a passion for strategic commercial execution? Adecco Recruitment is currently working on a new opportunity for a Marketing Analyst Commercial Execution with an international company committed to excellence, growth, and innovation.Key Activities...
-
Porto, Portugal Adecco Recruitment Tempo inteiroDescrição da Função Adecco Recruitment is Hiring Marketing Analyst Commercial Execution Are you a data-driven marketing enthusiast with a passion for strategic commercial execution? Adecco Recruitment is currently working on a new opportunity for a Marketing Analyst Commercial Execution with an international company committed to excellence, growth, and...
-
Strategic Marketing Insights Analyst
Há 1 mês
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany OverviewOur client is a global technology and payments partner, delivering seamless shopping experiences to over 29 million international shoppers who generate €22.9 billion in revenue annually.With 2,000 employees across 50 countries, they integrate with 300,000 point-of-sale systems for luxury retailers and brands including Harrods, Selfridges,...
-
Marketing Analyst
Há 5 dias
Porto, Portugal Fedex EU Tempo inteiroWe have an exciting opportunity for you to join our team as a Marketing Analyst - Customer Data Analyst **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their...
-
E57j0: Marketing Analyst
Há 1 mês
Porto, Portugal Fedex EU Tempo inteiroYour position is to work as Marketing Data Analyst in charge of all european markets and collaborate closely with commercial, pricing and sales team, we work on data science to define strategy and tactics for European market. The position is on hybrid modus (3 days in office, 2 day work from home) We have an exciting opportunity for you to join our team as...
-
Marketing Analyst
3 semanas atrás
Porto, Portugal Fedex EU Tempo inteiroWe have an exciting opportunity for you to join our team as **Marketing Analyst** **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is...
-
Digital Marketing Performance Analyst
4 semanas atrás
Porto, Porto, Portugal Fedex Eu Tempo inteiroJob SummaryWe are seeking an experienced Digital Marketing Performance Analyst to join our team at FedEx Eu. As a key member of our marketing team, you will be responsible for analyzing the performance of our digital marketing campaigns and providing data-driven insights to inform future marketing strategies.About UsFedEx Eu is one of the world's most...
-
Marketing Analyst
2 meses atrás
Porto, Portugal Fedex Eu Tempo inteiroWe have an exciting opportunity for you to join our team as a Marketing Media Analyst Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is...
-
Marketing Data Analyst
5 meses atrás
Porto, Portugal Global Blue Tempo inteiroTitle: Marketing Data Analyst – Consumer Engagement Solutions Business Unit/Function: Consumer Engagement Solutions Reports to: Product Data and Analytics Manager CES Location: Portugal/ London/ Vienna/ Italy Job type: Permanent Workload: Full Time About us Global Blue pioneered the concept of Tax Free Shopping (TFS) 40 years ago, and has,...
-
Marketing Analyst
3 semanas atrás
Porto, Portugal Fedex EU Tempo inteiroWe have an exciting opportunity for you to join our team as **Marketing Analyst** **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is...
-
Marketing Analyst
1 semana atrás
Porto, Portugal Fedex Group Tempo inteiroWe have an exciting opportunity for you to join our team asMarketing Analyst Who we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in...
-
Marketing Analyst
3 semanas atrás
Porto, Portugal Fedex Tempo inteiro- We have an exciting opportunity for you to join our team as Marketing Analyst Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories.We work every moment to deliver the most important package of someone's day.Our team of passionate people know their day-to-day work is invaluable in...
-
Senior Marketing Data Analyst
Há 1 mês
Porto, Porto, Portugal Fedex Group Tempo inteiroAt FedEx Group, we are seeking a Senior Marketing Data Analyst to join our team. This exciting opportunity allows you to leverage your analytical skills to drive customer engagement and marketing effectiveness.About UsFedEx is the largest express transportation company in the world, connecting over 220 countries and territories. We deliver more than just...
-
Marketing Analyst
Há 1 mês
Porto, Portugal Fedex Tempo inteiro- We have an exciting opportunity for you to join our team as a MARKETING ANALYST Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories.We work every moment to deliver the most important package of someone's day.Our team of passionate people know their day-to-day work is invaluable...
-
Marketing Analyst
4 semanas atrás
Porto, Portugal Phiture Tempo inteiroWe have an exciting opportunity for you to join our team as a Marketing Analyst.Who we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in...
-
E57j0: Marketing Analyst
Há 1 mês
Porto, Portugal Fedex EU Tempo inteiroYour position is to work as Marketing Data Analyst in charge of all european markets and collaborate closely with commercial, pricing and sales team, we work on data science to define strategy and tactics for European market. The position is on hybrid modus (3 days in office, 2 day work from home) We have an exciting opportunity for you to join our team as...
