Manager, Product Experience Design
2 semanas atrás
Manager, Product Experience Design Apply locations Dublin, Ireland Lisbon, Portugal
time type Full time posted on Posted 5 Days Ago job requisition id R-225962
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
Title and Summary
Manager, Product Experience Design
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Mastercard Checkout Services Product Experience Design team is looking for an experienced Product Experience Design Manager to drive our customer experience design strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, and analytical.
Role
You will be responsible for creating and supporting user-centered solutions that enhance our product's user experience to scale. This role requires a deep understanding of design principles, a passion for building world-class and highly scalable products, and the ability to communicate effectively with stakeholders.
You'll collaborate with other UX leads, UX designers, Content designers, UX Researchers, Product Management, and Developers to create innovative experiences across Mastercard Checkout Services domains while leveraging your passion for design quality.
As a Product Experience Design Manager you will:
Customer Experience Champion: Collaborate with product stakeholders to ensure a consistent, unified, and high-quality customer experience across all touchpoints. Lead large design initiatives from end-to-end, hosting initiative-level sessions, driving adoption of consistent design language, and providing day-to-day design leadership.
Experience Research Champion: Participate in all phases of the research and design process from framing the right problem to solve and defining the design target all the way through to defining the vision and future state experience to the validation of concepts, prototypes, or already built products.
Fostering Collaboration & Innovation: Contribute to teamwork by participating in design workshops and reviews, involving partners, and creating collaborative opportunities to cultivate innovation.
Project Management Expertise: Manage complex design projects, overseeing scope, timelines, and roadmaps to deliver high-quality results that meet established goals.
Design Language Guardian: Establish and enforce design standards, ensuring visual design and user experience (UX) decisions align with these standards for a cohesive brand experience.
Design System Champion: Practice the usage of a design system across all programs and products.
Quality Assurance: Review and approve design deliverables to maintain consistently high-quality standards.
All About You
You are a skilled champion of human-centered design. With a keen eye, you craft interfaces that are both intuitive and visually engaging, always prioritizing the needs and preferences of the end user. You excel at collaboration, working seamlessly across teams to transform complex ideas into innovative and user-friendly solutions. As the bridge between different disciplines, you ensure all pieces come together to create cohesive and desirable products.
The ideal candidate for this position should:
Experience Design: You have a proven track record of leading product design initiatives, from understanding customer problems and validating solutions through experience research to crafting exceptional user experiences that produce high-quality, intuitive interfaces.
Product Savvy: You possess a deep understanding of user experience, business objectives, and the technologies involved in creating well-rounded products.
Quality Driven: You have a proven history of delivering high-quality work that consistently meets or exceeds established standards.
Critical Thinker & Problem Solver: You possess a sharp mind that questions the status quo, constantly seeking ways to improve and optimize solutions.
Industry Awareness: You stay informed about design best practices across multiple industries, continuously seeking inspiration and innovation.
Design Thinking: You actively advocate for and have experience with Design Thinking methodology, boasting a successful track record of bringing products to market using this approach.
Team Player: You have a demonstrated ability to foster a collaborative and productive environment.
Required Experience / Knowledge / Skills (Core)
Interaction Design:
An understanding of e-commerce checkout and digital design experiences.
Experience in rapid prototyping (Lean UX and Design Thinking).
Experience in the implementation of creative, usable, and compelling mockups and prototypes.
Experience of designing across multiple media.
Experience using Figma as their primary design tool (or other tools, such as Adobe Creative Cloud, Sketch).
Experience creating and managing Figma asset libraries.
Experience delivering Figma designs to technology/development teams.
Experience designing for accessibility standards.
An understanding of complex information architectures for digital applications, SDKs/APIs.
Nice to have skills:
Micro-animation
UX Research
CSS/HTML/JSON
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach;
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
#J-18808-Ljbffr
-
Manager, Product Experience Design
2 semanas atrás
Lisboa, Portugal Mastercard Tempo inteiroManager, Product Experience Design Apply locations: Lisbon, Portugal; Dublin, IrelandTime type: Full timePosted on: Posted 30+ Days AgoTime left to apply: End Date: December 12, 2024 (11 days left to apply)Job requisition id: R-189841Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making...
-
Manager, Product Experience Design
2 semanas atrás
Lisboa, Portugal Mastercard Tempo inteiroManager, Product Experience DesignApply locations Dublin, Ireland Lisbon, Portugaltime type Full time posted on Posted 5 Days Ago job requisition id R-225962Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper....
-
Manager, Product Experience Design
Há 1 mês
Lisboa, Portugal Mastercard Tempo inteiroManager, Product Experience Design Locations: Dublin, Ireland; Lisbon, PortugalTime Type: Full timePosted on: Posted 10 Days AgoJob Requisition ID: R-225962Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks,...
-
Manager, Product Experience Design
2 semanas atrás
Lisboa, Portugal Mastercard Tempo inteiroManager, Product Experience DesignApply locations: Lisbon, Portugal; Dublin, IrelandTime type: Full timePosted on: Posted 30+ Days AgoTime left to apply: End Date: December 12, 2024 (11 days left to apply)Job requisition id: R-189841Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions...
-
Product Experience Design Manager
Há 1 mês
Lisboa, Lisboa, Portugal Mastercard Tempo inteiroAbout the RoleThe Mastercard Checkout Services Product Experience Design team is looking for a seasoned Product Experience Design Manager to drive our customer experience design strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious,...
-
Manager, Product Experience Design
Há 1 mês
Lisboa, Portugal Mastercard Tempo inteiroManager, Product Experience DesignLocations: Dublin, Ireland; Lisbon, PortugalTime Type: Full timePosted on: Posted 10 Days AgoJob Requisition ID: R-225962Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks,...
-
Manager, Product Experience Design
3 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroLocations: Dublin, Ireland; Lisbon, PortugalTime Type: Full timePosted on: Posted 10 Days AgoJob Requisition ID: R-225962Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Our innovations and solutions help individuals, financial institutions,...
-
Product Experience Design Manager
1 semana atrás
Lisboa, Lisboa, Portugal Mastercard Tempo inteiroMastercard is seeking an exceptional design manager to lead the development and design of innovative blockchain-centric solutions.Salary: Competitive salary with annual bonus, estimated at €100,000 - €120,000 per year, based on location and experience.This role involves collaborating with Product Management and Engineering to create top-tier products...
-
Product Experience Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Exclaimer Tempo inteiroAbout ExclaimerExclaimer is a global award-winning SaaS provider with exceptional revenue rates, ambitious growth plans, and an exciting work culture. We provide world-class email signature solutions that enable organizations to achieve brand consistency, legal compliance, and customer engagement across devices. Our solutions are used by over 50,000...
-
Design Manager, User Experience Expert
3 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroMastercard Checkout Services Product Experience Design ManagerBuscojobs Portugal is looking for an experienced Product Experience Design Manager to drive our customer experience design strategy forward by consistently innovating and problem-solving.About the RoleYou will be responsible for creating and supporting user-centered solutions that enhance our...
-
Director, Product Experience Design
2 meses atrás
Lisboa, Portugal Mastercard Tempo inteiro.Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Director, Product Experience Design
2 semanas atrás
Lisboa, Portugal Mastercard Tempo inteiro.We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency...
-
Director, Product Experience Design
Há 1 mês
Lisboa, Portugal Mastercard Tempo inteiroOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our...
-
Director, Product Experience Design
2 meses atrás
Lisboa, Portugal Mastercard Tempo inteiroWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency...
-
Product Experience Design Lead
3 semanas atrás
Lisboa, Lisboa, Portugal Mastercard Tempo inteiroCompany OverviewMastercard is a global technology company in the payments industry, working to connect and power an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart, and accessible using secure data and networks, partnerships and passion.SalaryThe estimated salary for this role is $120,000 - $180,000 per...
-
Product Experience Design Visionary
2 semanas atrás
Lisboa, Lisboa, Portugal Mastercard Tempo inteiroCompany OverviewMastecard is a leading global technology company in the payments industry. Our mission is to create a digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.About the RoleWe are seeking a highly skilled Design Director to partner with our Consumer Core products and Processing management...
-
Director, Product Experience Design
2 meses atrás
Lisboa, Portugal Mastercard Tempo inteiroOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Director, Product Experience Design
2 meses atrás
Lisboa, Portugal Mastercard Tempo inteiro.We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency...
-
Director, Product Experience Design
2 meses atrás
Lisboa, Portugal MasterCard Tempo inteiroWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency...
-
Customer Experience Design Strategist
4 semanas atrás
Lisboa, Lisboa, Portugal Mastercard Tempo inteiroLead Product Experience DesignWe are seeking a skilled Product Experience Design Manager to drive our customer experience design strategy forward by consistently innovating and problem-solving. This role requires a deep understanding of design principles, a passion for building world-class and highly scalable products, and the ability to communicate...
