Senior Principal Consultant – Service Now Architect

Há 7 dias

Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find SeniorPrincipal Consultant – Service Now Architect
Position:Senior Principal Consultant – Service Now Architect
Location: Lisbon, Portugal
Work Model: Hybrid
Employment type: Contract
Main Responsibilities · Provides technical leadership to the team
· Creates and maintains a detailed view of the existing architecture
· Designs and collaborates with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document.
· Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture.
· Ensures technical governance processes and policies are being adhered to.
· Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.
· Creates and maintains a detailed view of integrations
· Creates and maintains a Technical Implementation Roadmap.
· Resolves technical escalations, including responding to defects
· Participates in process workshops
· Works closely with client enterprise architecture team and client ServiceNow Teams
· Periodically Reviews Configuration to ensure Platform health
· Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan
· Review design and code per sprint to ensure quality
· Provides hands-on assistance with the detailed design and implementation approach of selected projects.
· Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client.
· Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem.
· Assists in migrating configuration across instances
· Support COE in the continuous development of training paths for professional advancement.
· Contribute to the ongoing definition of best development and solution practices.
· Lead training workshops as a means to spread experiences gained across the practice.
Requirements · Certified System Administrator (CSA) plus one Mainline certification (CSM /HRSD/ITSM/GRC etc.)

· Excellent communication Skills for client-facing roles.
· Hands on Experience on Projects
· IT Graduate
Preferred Qualifications/ Skills Bachelor of Technology
Master of computer application
Master of Technology
Bachelor of Science in Computer Science

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