Consumer Engagement Services Advisor
Há 5 dias
.Position SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 08:00 am and 09:00pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you, and you are looking to join a business where you can really add value, it's time to consider joining NBSPosition Summary A Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guide product users through features via phone, email, chat and social media platformsA Day in the life of...Respond to customer queries phone and written channels in a timely and accurate wayIdentify customer needs and help customers use specific featuresInform customers of new features, functionalities, and campaignsFollow up with customers to ensure their issues are resolvedTreat serious and sensitive consumer contacts following the specific guidelinesEnsures Nestlé CES Standard Instructions on consumer complaints handling process is followed appropriately and in a timely mannerRedirect consumers questions to appropriate stakeholders in case we are unable to provide an answer directlyWhat will make you successfulFluent Spoken and Written Knowledge on FrenchFluent Spoken and Written Knowledge on EnglishAbility to adapt tone of voice to different brands and written channelsExperience as a Customer Support Specialist or similar CS roleCustomer management orientationFamiliarity with Nestlé industry is a plusUnderstanding of how CRM systems workExcellent communication and problem-solving skillsMulti-tasking abilitiesAttention to detailsWhat we offerHere at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance
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Consumer Engagement Services Advisor
Há 5 dias
Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro.Consumer Engagement Services Advisor Position Snapshot Location: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote 8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to Sunday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social...
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Consumer Engagement Services Advisor
Há 3 dias
Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiroConsumer Engagement Services Advisor Position SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to Sunday About usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social...
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Consumer Engagement Services Advisor
Há 5 dias
Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro.Consumer Engagement Services AdvisorPosition SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to SundayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social...
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Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro.Position SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services...
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Consumer Engagement Services Advisor | English Speaker
1 semana atrás
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Advisor | English Speaker Position Snapshot Location: Portugal Full-time / Remote Native or Near Native in English8-hour rotative shifts between 07:00am and 05:00pm from Monday to Saturday Position Summary The Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and...
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Consumer Engagement Services Advisor | English Speaker
3 semanas atrás
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Advisor | English Speaker Position Snapshot Location: Portugal Full-time / Remote Fluent in English8-hour rotative shifts Position Summary The Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions...
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Consumer Engagement Services Advisor | German Speaker
2 meses atrás
Lisboa, Portugal Nestlé Sa Tempo inteiro.Position Snapshot 8-hour rotative shifts between 07:00am and 05:00pm from Monday to Saturday German Native/Near Native Fluent in English or Portuguese About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with...
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Consumer Engagement Services Advisor
4 semanas atrás
Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro.Position Snapshot Location: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote 8 Hour Shifts between 8am to 9pm Monday to Saturday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to...
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Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro.Position Snapshot Location: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote 8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to Saturday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement...
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Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiroPosition Snapshot Location: Portugal Company: Nestlé Business Services Full-time / Remote Native or Near Native in English8-hour rotative shifts between 07:00am and 05:00pm from Monday to Saturday Position Summary The Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve...
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Consumer Engagement Services Advisor | German Speaker
4 semanas atrás
Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro.Position Snapshot Location: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote 8-hour rotative shifts between 07:00am and 05:00pm from Monday to Saturday German Native/Near Native Fluent in English or Portuguese About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial,...
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Consumer Engagement Services Advisor | English Speaker
3 semanas atrás
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Advisor | English SpeakerPosition Snapshot Location: PortugalFull-time / RemoteFluent in English8-hour rotative shiftsPosition Summary The Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and...
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Consumer Engagement Services Advisor | English Speaker
1 semana atrás
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Advisor | English SpeakerPosition SnapshotLocation: PortugalFull-time / RemoteNative or Near Native in English8-hour rotative shifts between 07:00am and 05:00pm from Monday to SaturdayPosition SummaryThe Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and...
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Consumer Engagement Services Advisor | English Speaker
3 semanas atrás
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Advisor | English SpeakerPosition SnapshotLocation: PortugalFull-time / RemoteFluent in English8-hour rotative shiftsPosition SummaryThe Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and...
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Consumer Engagement Services Advisor | English Speaker
3 semanas atrás
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Advisor | English Speaker Position SnapshotLocation: PortugalFull-time / RemoteFluent in English8-hour rotative shiftsPosition SummaryThe Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and...
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Consumer Engagement Services Advisor
4 semanas atrás
Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiroPosition Snapshot Location: Linda-a-Velha, Portugal Company: Nestlé Business Service Lisbon Full-time Remote 8-hour rotative shifts between 7am and 5 pm from Monday to Friday Position Summary A Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries,...
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Consumer Engagement Services Advisor | English Speaker
2 semanas atrás
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Advisor | English SpeakerPosition Snapshot Location: PortugalFull-time / RemoteNative or Near Native in English8-hour rotative shifts between 07:00am and 05:00pm from Monday to Saturday Position Summary The Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and...
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Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiroPosition SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to...
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Consumer Engagement Services Advisor | English Speaker
3 semanas atrás
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Advisor | English Speaker Position SnapshotLocation: PortugalFull-time / RemoteFluent in English8-hour rotative shiftsPosition SummaryThe Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and...
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Consumer Engagement Services Advisor | English Speaker
2 semanas atrás
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Advisor | English Speaker Position SnapshotLocation: PortugalFull-time / RemoteNative or Near Native in English8-hour rotative shifts between 07:00am and 05:00pm from Monday to SaturdayPosition SummaryThe Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and...
