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Nuestro cliente es una Multinacional Líder en Servicios de Gestión Documental Service Sales Manager - Servicios de Gestión Documental Sobre o nosso cliente Nuestro cliente es una Multinacional Líder en el sector de Servicios de Gestión Documental. Descrição Identificar nuevas oportunidades de negocio dentro de los clientes y proyectos a través dereuniones y seguimiento; Realizar la toma de requerimientos, identificación de necesidades y recursos disponibles; Coordinar el flujo del proceso de trabajo, controlando tanto el diseño inicial como la puesta enmarcha, su desarrollo y mantenimiento del servicio, para garantizar la satisfacción del cliente y la excelencia en el servicio; Supervisar los KPI's y SLA's para garantizar la consecución de los objetivos del proyecto; Reportar periódicamente a Dirección los informes solicitados; Controlar la productividad requerida en los diferentes Servicios que gestiona; Establecer los ratios decalidad y su control; Realizar el análisis de riesgos, plazos y costes; Realizar el seguimiento y control de plazos, recursos, facturación, etc; Analizar y prever la producción mensual de los servicios que gestione; Programar y coordinar eltrabajo a través de los Team leader y supervisores; Gestionar las incorporaciones, desvinculaciones e incidencias de personal con RRHH; Formar y motivar a su equipo para obtener el mejor rendimiento, así como velar por un buen clima laboral y por el cumplimiento de la normativa interna; Realizar la evaluación del desempeño de su equipo. Perfil ideal Experiencia Comercial en el sector de Utilities, Servicios, Seguros o Banca; Experiencia en Gestión de Grandes Cuentas; Coordinación y/ o Gestión de Equipo; Alta competencia interpersonal y destreza social para establecer vínculos y relaciones estables y efectivas con las personas e instituciones; Capacidad de escucha activa y toma de decisiones; Alta implicación con los resultados y la consecución de objetivos; Alta resiliencia. Vantagens #LI-DNP #J-18808-Ljbffr
