It Support Help Desk

Há 1 mês


Lisboa, Portugal Caixa Mágica Software Tempo inteiro

Overview: Combining a start-up spirit with a first-class automotive equipment manufacturer, to develop the largest Apps Market for cars
In the heart of Lisbon, our teams design innovative technologies by developing an Android Apps Market for major car manufacturers and offer the end customer an intuitive connectivity experience.
We are looking for an IT Support Help Desk willing to take up with us one of the greatest challenges in the automotive industry

What you'll do:

• Provide IT support for IT hardware at the office and lab / setup and maintain: computers, network equipment, printers & scanners, applications
• Provide IT support setting up and maintain lab equipment: android test benches for remote access, automotive test benches for remote access, tablets
• Lab and office inventory;
• User enrollment/disenrollment and access control;
• Providing technical support across the company;
• Responding in a timely manner to service issues and requests;
• May require occasional lifting of equipment and components.

Must have:

• Fluent in English, spoken and written;
• Experience in a technical support role: IT or electronics related;
• Strong problem-solving skills and ability to troubleshoot technical issues effectively;
• Basic understanding of electronic components and circuitry;
• Familiarity with soldering and wiring techniques;
• Attention to detail and organizational skills;
• Good communication skills, both verbal and written;
• Patience, empathy, and a positive attitude.

Nice to have:

• Prior experience working in an electronics lab environment;
• Any IT or electronics certifications or technical degrees;
• Familiarity with Android and web technologies;
• Some Programming skills;
• Electronic instrumentation or remote control or data logging;
• Stay informed about industry trends;
• Be curious and eager to learn.

What can you expect from us?

• Hands-on experience with the latest technology in a highly-scalable project with the leading industry leaders;
• Have the chance to work in a Company that reaches millions of cars worldwide;
• Working with a multicultural and talented team;
• Team Building activities, social events and monthly Padel and Football events;
• Have free snacks and breakfast at the office;
• Take our Electric company car home to test Apps and explore the country.


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