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Danish Fluent Customer/Technical Support
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Danish fluent Customer Support Location: Lisbon, Portugal Our client, a leading global provider of customer experience solutions and technology, is looking for Technical Support with fluent Danish language. Are you looking for an employer who embraces all different cultures, individualities, and personalities? Our client recognizes that all our differences make us stronger together. They are offering clear paths for career development, professional support, coaching and mentorship programs, performance-based pay, a global network of lifelong friends, and more As a result of incredible growth, they're looking for Danish fluent speakers to join our lively, fun-loving team in Lisbon to support them in providing exceptional experiences for some of the world's biggest and most well-known brands. If you would like to be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users - click the APPLY button now We are providing full training for the role, relocation support, and great benefits. Profile: Fluent in Danish and good English Active listening Good needs assessment Enjoy customer service Willingness to solve even difficult cases in the first contact Resistance to stress Responsibilities: Respond to inbound customer requests, documenting relevant case information Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned) Respond appropriately or escalate customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets What we can offer: Meal allowance of 6€ per day Full-time position Private health insurance Relocation package A bright, modern, and exciting place to work Several training and career development opportunities Team events 25 paid vacation days Wellness break Free fruit, coffee, beverages, and vending machines Competitive salary with a package, paid 14 months per year, 1500€ gross per month Fully paid training Working hours: Mon-Sun 8am-5pm #J-18808-Ljbffr
