Danish Technical Support Specialist
2 semanas atrás
We are seeking a highly skilled Danish Technical Support Advisor to join our team in Lisbon, Portugal. As a Technical Support Advisor, you will be the first point of contact for customers via phone, email, and chat, providing technical support and resolving issues with our voice assistant device.
Key Responsibilities:- Provide technical support to customers via phone, email, and chat
- Resolve technical issues with our voice assistant device
- Meet customer satisfaction targets and achieve first-time resolution rates
- Work collaboratively with the team to achieve business objectives
- Fluent Danish and English language skills
- Previous customer service or technical support experience
- Ability to multitask and work in a fast-paced environment
- IT literacy and interest in new technologies
- Competitive monthly gross salary of Euro 1500 (x 14) plus performance bonus potential of 120 euro p/m (x12)
- Net per working day 7.23 Euro food voucher
- Fully paid training
- Excellent career opportunities
- Free health insurance after 6 months in service
- Relocation package for those relocating from outside Portugal, including flight reimbursement and subsidised room in company apartment in Lisbon for rent of 280 euro p/m
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