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Danish Technical Support Specialist for Tech Company
2 meses atrás
Job Summary
We are seeking a highly skilled Danish Technical Support Specialist to join our team at Headhunt International. As a Technical Support Professional, you will be responsible for providing top-notch support to our clients, ensuring their technical issues are resolved efficiently and effectively.
Key Responsibilities
- Assist customers with account settings, app downloads, and content installation.
- Process refund requests on behalf of customers.
- Troubleshoot payment account issues and assist with setup.
- Guide customers on reporting unauthorized charges and processing related requests.
- Provide high-level support for developer issues and refer customers to developers when necessary.
- Assist with Gift card usage and provide guidance on related topics.
What We Offer
- Multicultural working environment.
- Competitive salary.
- Excellent relocation package, including flight ticket, taxi from the airport to the hotel, and up to 2 weeks of hotel accommodation.
- Production bonus.
- On-site canteen.
- Great benefits and discounts (health, Greek language courses, etc.).
- Modern facilities and high technology devices and tools.
- Casual dress code.
- Career development opportunities.
- Our Client Program (summer camp for children, school stationary campaigns, etc.).
- Extra overtime pay.
- In-house doctor and examination center.
- Welcome event.
- Employee relations team to help new hires integrate into the Greek lifestyle and culture.
- Employee discount book with special employee offers and discounts.
