Danish Technical Support Specialist in Lisbon
2 semanas atrás
Company Overview
The Talingual Group, a global outsourcing partner with operations in over 35 countries worldwide, is seeking Danish Technical Support Advisors for its multilingual hub in Lisbon. As a trusted partner to top technology brands, we deliver exceptional customer experiences and provide exciting career opportunities.
Salary and Benefits
This role offers a competitive monthly gross salary of **€16800 (gross)**, comprised of a basic salary of **€1500** (x14) and a performance bonus potential of **€120** (x12). In addition, you'll receive a net per working day €7.23 food voucher. Our relocation package includes flight reimbursement and a subsidised room in a company apartment in Lisbon for rent of **€280** (pm).
Job Description
In this key role, you will represent a leading technology brand as the first point of contact for customers via phone, email, and chat. Your primary responsibilities include answering general inquiries, resolving technical issues, and providing excellent customer service. A strong focus on first-time resolution, ownership, and customer satisfaction makes this an ideal opportunity for individuals with an interest in technology and troubleshooting skills.
Requirements
To succeed in this position, you must be fluent in Danish and English, have previous customer service or technical support experience, and possess IT literacy. You should also be able to multitask effectively.
Career Opportunities and Perks
Talingual offers excellent career opportunities, including fully paid training, health insurance after six months, and relocation assistance for those moving from outside Portugal. Don't miss out on this chance to grow your career with a dynamic company that values innovation and customer satisfaction.
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