Technical Support Specialist for Microsoft in Lisbon
3 semanas atrás
Are you a skilled Czech speaker looking for a challenging role as a Technical Support Specialist for Microsoft in Lisbon? If so, this is an exciting opportunity to join our team and contribute to the success of our cloud business.
About the RoleAs a Technical Support Specialist for Microsoft, you will be responsible for providing technical support to customers on the Partner Center Platform. Your main responsibilities will include:
- Supporting deliveries and working with customers to resolve technical customer issues
- Determining technical support pain areas while working with customers
- Providing feedback and details to Technical Advisors and PG teams
- Achieving CPE team goals and time to resolution or escalation
- Maintaining technical skills through completion of ongoing readiness and Platform training
We are looking for a candidate with a strong customer service background, preferably in a technical support environment. Fluency in English (minimum B2) and native Czech speaker are required. If you have a troubleshooting mindset and are eager to learn, we encourage you to apply.
What We OfferAs a Technical Support Specialist for Microsoft, you will enjoy a range of benefits, including:
- Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments)
- One flight per year to your home country (within Europe)
- Health insurance from day one in the company
- Ongoing certification and training opportunities
- Refer a Friend Program with attractive incentives
- Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops, and much more.
Join our team and take the first step towards a rewarding career as a Technical Support Specialist for Microsoft in Lisbon.
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