Technical Support Specialist for Microsoft in Lisbon

3 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Are you a skilled Czech speaker looking for a challenging role as a Technical Support Specialist for Microsoft in Lisbon? If so, this is an exciting opportunity to join our team and contribute to the success of our cloud business.

About the Role

As a Technical Support Specialist for Microsoft, you will be responsible for providing technical support to customers on the Partner Center Platform. Your main responsibilities will include:

  • Supporting deliveries and working with customers to resolve technical customer issues
  • Determining technical support pain areas while working with customers
  • Providing feedback and details to Technical Advisors and PG teams
  • Achieving CPE team goals and time to resolution or escalation
  • Maintaining technical skills through completion of ongoing readiness and Platform training

We are looking for a candidate with a strong customer service background, preferably in a technical support environment. Fluency in English (minimum B2) and native Czech speaker are required. If you have a troubleshooting mindset and are eager to learn, we encourage you to apply.

What We Offer

As a Technical Support Specialist for Microsoft, you will enjoy a range of benefits, including:

  • Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments)
  • One flight per year to your home country (within Europe)
  • Health insurance from day one in the company
  • Ongoing certification and training opportunities
  • Refer a Friend Program with attractive incentives
  • Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops, and much more.

Join our team and take the first step towards a rewarding career as a Technical Support Specialist for Microsoft in Lisbon.



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