Technical Support Specialist for Microsoft in Lisbon

4 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Are you a native Polish speaker looking for a new career path in technical support? We have an exciting opportunity for you to join our team as a Technical Support Specialist for Microsoft in Lisbon. In this role, you will be responsible for supporting deliveries and working with customers to resolve technical issues on the Partner Center Platform.

Key Responsibilities:
  • Support deliveries and work with customers to resolve technical issues on the Partner Center Platform
  • Determine technical support pain areas while working with customers
  • Provide feedback and details to Technical Advisors and PG teams
  • Achieve CPE team goals and time to resolution or escalation
Requirements:
  • Native Polish speaker
  • Fluency in English (minimum B2)
  • Customer service experience (technical support environment is a plus)
What We Offer:
  • Work location: Lisbon
  • Full relocation support
  • One flight per year to your home country
  • Health insurance from day one
  • Ongoing certification and training opportunities

Join our team and take advantage of this exciting opportunity to grow your career in technical support.



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