Technical Support Specialist for Drones and Tech

Há 5 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Immerse yourself in a dynamic environment as a Technical Support Specialist for Drones and Tech.

About the role:

We are seeking an exceptional candidate to join our team as a Technical Support Specialist, specializing in drones and tech products. As a key member of our support team, you will play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to our products.

Your responsibilities will include:

  • Providing accurate and detailed information about our products, features, and specifications.
  • Managing and responding to customer requests through various channels.
  • Assisting customers with product setup, troubleshooting, and usage guidance.
  • Processing customer orders, returns, and exchanges.
  • Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in a timely and friendly manner.

Requirements:

To be successful in this role, you will need:

  • A native-level proficiency in English and a minimum C1 level in German.
  • A valid work permit for Portugal.
  • Living in or willing to relocate to Lisbon for an international career and life experience.
  • Keeping up-to-date with social media trends and practices.
  • Resilience to sensitive content, demonstrating emotional maturity and professional detachment.
  • Motivation and commitment to perform tasks effectively.
  • Excitement about intercultural communication and embracing the expatriate lifestyle.

What we offer:

As a valued member of our team, you can expect:

  • Type of contract: Unfixed term contract, 30 days probation period.
  • Working hours: Full-time (40h/week), Monday-Sunday, 8:00-20:00.
  • Salary conditions: €1,450 gross/month + €300 loyalty bonus every 3 months + €3,000 signing bonus + performance bonus €120 from the 4th full month.
  • Health insurance after 6 months.
  • Paid professional training.
  • Employee discounts.
  • Fun and engaging company-wide initiatives.
  • Excellent work culture.

About us:

Blu Selection is a global leader in the BPO industry, with 170,000 employees across the globe. We provide innovative solutions, technology, and expertise to support operational needs for clients and deliver seamless experiences to customers in the moments that matter.

About living in Lisbon:

Lisbon offers a unique blend of vibrant city life, rich cultural heritage, and a warm climate. You can enjoy a delicious Portuguese cuisine, famous cafe culture, and a large English-speaking local community. The city's proximity to the Atlantic Ocean provides access to beautiful beaches and a relaxed urban lifestyle.



  • Lisboa, Lisboa, Portugal Talent Search People Tempo inteiro

    Are you passionate about delivering exceptional customer service in a dynamic and innovative environment? Talent Search People is seeking a Senior Drone Support Specialist to join our team in Portugal. This role involves providing top-notch support for customers using drones, action cameras, and other products. Your primary responsibilities will include...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleAs a Customer Support Specialist for Drones and Tech Products, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. Your responsibilities and impact in this role will be:Providing accurate and detailed information about the...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Company OverviewSitel Corp. is a leading manufacturer of commercial remotely manned aircraft (called RPAs, unmanned aerial vehicles or drones) for various activities. We also design and manufacture camera systems, gimbal stabilizers, sensors, propulsion systems, enterprise software, and flight control systems.Job Title: Senior Drone Product Support...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Company OverviewSitel Corp. is a leading manufacturer of drones, action cameras, and other innovative products. We are committed to providing exceptional customer support and excellent product experiences.SalaryWe offer a competitive salary of $55,000 - $65,000 per year, depending on experience.Job DescriptionWe are seeking an Italian Customer Representative...


  • Lisboa, Lisboa, Portugal Tech Domain Tempo inteiro

    We are seeking a skilled Technical Support Specialist to join our team at Tech Domain. This contract position will involve providing on-site IT and network support to clients in your area.The ideal candidate will possess expertise in system desktop administration, customer service, and technical troubleshooting. Proficiency in Windows Server Administration...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    About the Job We are seeking a highly skilled Customer Service Representative to join our team at a leading manufacturer of drones and action cameras. As a member of our customer support team, you will be responsible for providing top-notch service to our customers via phone, email, and other communication channels. Your primary responsibilities will...


  • Lisboa, Lisboa, Portugal Bedrockstreaming Tempo inteiro

    Unlock the Future of Streaming TechAt Bedrock, we're shaping the standards of streaming tech in Europe. As a Technical Customer Support Specialist, you'll play a crucial role in ensuring our customers receive exceptional technical support and assistance. You'll be responsible for resolving technical issues, answering product-related questions, and providing...


  • Lisboa, Lisboa, Portugal Talent Search People Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced Customer Service Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, and other communication channels.ResponsibilitiesRespond promptly and professionally to...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are looking for a talented Tech Support Specialist to join our team at Cross Border Talents in Lisbon. The successful candidate will provide technical support for tech devices and ensure that customers receive exceptional service.**About the Job**: This is an exciting opportunity to work with innovative technology and be part of a dynamic team. As a Tech...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    As a Technical Support Specialist for Tech Company, you will be responsible for providing high-level support to customers with various technical issues. Your tasks will include helping customers with account settings, downloading and installing apps and content, processing refund requests, and troubleshooting payment-related issues.You will also be guiding...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    **About the Role:**We are seeking an experienced Technical Support Specialist to join our team at Headhunt International.As a Technical Support Specialist, you will be responsible for providing top-notch support to customers with setting up their payment accounts and troubleshooting related issues. You will also guide customers in reporting unauthorized...

  • Technical Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Cbt - Cross Border Talents Tempo inteiro

    Job Title : Technical Customer Support SpecialistLocation : LisbonContract : CDD 6 monthsAre you a native Italian speaker with solid English skills (B2), passionate about tech and helping others?We are looking for a talented individual to provide top-notch technical support for a well-known client. As a Technical Customer Support Specialist, you will be...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Company OverviewFoundeverTM is a renowned technology company producing high-quality action cameras, drones, apps, and video editing software. We are part of the connected sports movement, considered one of the "Top 10 Best Brand Channels on Youtube".Job DescriptionWe are seeking an experienced Customer Service Specialist to join our Italian Customer Support...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    As a Technical Support Specialist for Tech Company, you will be responsible for helping customers with the settings of their accounts as well as downloading and installing apps and content.You will process refund requests on behalf of the customers, assist with setting up payment accounts, and troubleshoot related issues.Additionally, you will guide...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Are you a tech enthusiast looking for a challenging role that combines your passion for technology with your language skills?We're seeking a bilingual IT support specialist to join our client's team in Portugal. As a key member of our team, you'll provide top-notch technical support to clients worldwide, leveraging your expertise in security and systems...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Drone Product Specialist to join our team in Lisbon, Portugal. As a key member of our international client-facing team, you will provide exceptional support to customers across various regions.


  • Lisboa, Lisboa, Portugal Workster Tempo inteiro

    Workster Job Agency has partnered with a leading BPO/outsourcing company to recruit highly skilled German-speaking Customer Service Experts for their team in Lisbon.Earn an attractive salary: The annual base salary is approximately €60,000, along with excellent benefits and opportunities for career growth.About the role:The ideal candidate will have a high...


  • Lisboa, Lisboa, Portugal Red Frog Recruitment Tempo inteiro

    Job Title: German Technical Customer AdvisorWe are seeking a highly skilled German Technical Customer Advisor to join our team at Red Frog Recruitment. As a German Technical Customer Advisor, you will be responsible for providing exceptional customer support to our clients in Germany, ensuring a seamless and positive experience for all users.Key...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Job Title: French Tech Support SpecialistWe are seeking a highly skilled French Technical Support Specialist to join our team at Atlean World in Lisbon. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers via various communication channels.Key Responsibilities:Provide support to users addressing any...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Are you a skilled communicator with strong technical knowledge and a passion for providing exceptional customer service? We are seeking a German-speaking Action Camera Technical Support Specialist to join our team at Sitel Corp. in sunny Lisbon, Portugal.Sitel Corp. is a renowned technology company that produces innovative action cameras, drones, apps, and...