Senior Drone Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Talent Search People Tempo inteiro

Are you passionate about delivering exceptional customer service in a dynamic and innovative environment? Talent Search People is seeking a Senior Drone Support Specialist to join our team in Portugal. This role involves providing top-notch support for customers using drones, action cameras, and other products. Your primary responsibilities will include responding to customer inquiries and issues via phone or email, accurately informing them about product features, specifications, and setup. You will also diagnose and resolve technical issues with drones, remote controllers, software, and accessories.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues via phone or email
  • Accurately inform customers about product features, specifications, and setup
  • Diagnose and resolve technical issues with drones, remote controllers, software, and accessories

What We Offer:

  • A competitive salary of €35,000 - €45,000 per year, depending on experience
  • A comprehensive relocation package to support your move to Portugal
  • Paid professional training to enhance your skills and knowledge
  • Employee discounts on company products
  • Private healthcare and dental insurance after six months of employment
  • Growth opportunities through development programs
  • Fun and engaging company-wide initiatives

Requirements:

  • Proficient level of Italian (C2)
  • Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Hold EU citizenship or a valid work permit for Portugal
About Us:

Talent Search People is a leading recruitment agency specializing in tech and creative fields. We help companies find the best talent to drive innovation and growth. Our team is dedicated to providing exceptional service and support to both candidates and clients.



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