Sales Support Technician
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Forvia Forvia supports inclusive recruitment by promoting equal opportunities to all people. New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you are willing to contribute and create value for tomorrow's cleaner and smarter mobility, Faurecia is the place to be
Our GBS is looking for a Sales Support Technician to be based in Santa Maria da Feira
The Sales Support Technician is accountable to ensure on-time price and contract validation and updates on the ERP, being able also to manage relevant data and perform price discrepancies analysis.
The Main Missions Of The Role Are: Management and storage of new contracts, namely through the usage of customer B2B portals.Price maintenance activities in ERP for external and internal customers.Creation, confirmation and/or cancellation of contracts/sales orders in ERP ordered by external and/or internal customers.Maintenance and update of customer and material databases.Price difference analysis activities, through the usage of the available tools.Ensure proper analysis of the documents issued by customers related to price differences, assuring the respective follow-up and the necessary corrective actions.Support invoice overdue recovering.Participation in working groups with the goal of problem solving and/or assuring process improvements. The Ideal Candidate Will Have/be: Minimum education level: High School Diploma.Fluent in English is mandatory; French or German is a plus.Autonomous and proactive.Excellent communication skills.Numerical ability.Team spirit.Organization and time management skills.Good computer skills (MS Office-Excel, SAP).
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