Customer Support Agent
4 semanas atrás
Customer Support Agent (French-speaking) - POS System SolutionsJob Title: Customer Support Agent (French-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.If you're looking to grow and be inspired, as a Customer Support Agent in Porto, Portugal you will ensure that performance goals are met across all operations. You will fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and participating in the service improvements provided to all users.What you will do in this roleAs a Customer Support Agent, you will:You are the voice of our company – the direct link to our customersTake care of our French-speaking customers by phone, email, chat and social media channelsSupport competently our merchants for all questions and inquiries about our product and serviceWork on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchantsWork with other departments together, for example Sales and MarketingYou will be part of an international and multilingual teamYour qualificationsConcentrix is a great match if you:Fluent, verbal and written in French (C1)Advanced level of English (B2)Strong communication skills: approachable, patient and customer-orientedHigh level of empathy: providing excellent, customer-friendly service is your top priorityCapable of managing escalation processes and resolving complex issuesPrior experience as customer supportFamiliarity with omnichannel support (phone, chat, e-mail) and ability to work with many tools at onceProblem-solving mindset, curious and persistent in resolving issuesWell-organized and able to stay calm under pressureProficient in using a smartphone, tablet and computersIf you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.What's in it for youIn this role, we offer benefits that help you support your unique lifestyle:Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)Competitive salary and performance bonusWork in a central location in Porto, PortugalBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classesExperience the best version of youIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.Location: PRT Porto - Avenida Sidonio Pais Nº 93Language Requirements: English (Required), French (Required)
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Customer Support Agent
5 meses atrás
Porto, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon. Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Identify issues the clients are facing, handle...
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Customer Support Agent
Há 6 dias
Porto, Porto, Portugal Adecco Tempo inteiroCustomer Support Role for German SpeakersWe are searching for a German customer support agent to join our team. As a customer support agent, you will be the first point of contact for users, handling routine and non-routine incidents, problems, and requests.Key Responsibilities:Providing first-line support in the event of incidentsHandling routine and...
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Customer Support Agent
4 semanas atrás
Porto, Portugal Minacs Tempo inteiro.Customer Support Agent (French-speaking) - POS System Solutions Job Title: Customer Support Agent (French-speaking) - POS System Solutions Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day...
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Customer Support Agent
4 semanas atrás
Porto, Portugal Minacs Tempo inteiro.Customer Support Agent (French-speaking) - POS System SolutionsJob Title: Customer Support Agent (French-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day...
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Porto, Portugal DELAgroup Tempo inteiroA DELAgroup está a recrutar Customer Support Agent, para um seu prestigiado cliente. - Residência em Portugal (qualquer zona do país) - Nível de inglês C1 ou C2 (fator eliminatório) - Nativo em italiano (fator eliminatório) - Experiência ou vontade de trabalhar em ambiente de contact center - Experiência em apoio ao cliente através de comunicação...
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Customer Support Specialist
2 semanas atrás
Porto, Porto, Portugal Minacs Tempo inteiroCustomer Support Agent Role OverviewWe're seeking a skilled Customer Support Agent to join our team in Porto, Portugal. As a key member of our global customer care team, you will be responsible for ensuring that performance goals are met across all operations. Your primary focus will be on fulfilling client expectations related to operational excellence,...
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Porto, Portugal DELAgroup Tempo inteiroDELAgroup sta cercando un Customer Support Agent per un prestigioso cliente. - Residenza in Portogallo (qualsiasi zona del paese) - Livello di inglese C1 o C2 (fattore eliminatorio) - Madrelingua italiano (fattore eliminatorio) - Esperienza o voglia di lavorare in un ambiente di contact center - Esperienza nell'assistenza clienti tramite comunicazione...
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Customer Support Agent
4 semanas atrás
Porto, Portugal Minacs Tempo inteiro.Customer Support Agent (German-speaking) - POS System Solutions Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in...
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Customer Support Agent
4 semanas atrás
Porto, Portugal Minacs Tempo inteiro.Customer Support Agent (German-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in...
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Customer Support Agent
4 semanas atrás
Porto, Portugal Minacs Tempo inteiroCustomer Support Agent (French-speaking) - POS System SolutionsJob Title: Customer Support Agent (French-speaking) - POS System SolutionsExperience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day...
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Customer Support Agent
4 semanas atrás
Porto, Portugal Minacs Tempo inteiroCustomer Support Agent (French-speaking) - POS System Solutions Job Title: Customer Support Agent (French-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day...
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Delagroup: Customer Support Agent Italiano
4 semanas atrás
Porto, Portugal Delagroup Tempo inteiroDELAgroup sta cercando un Customer Support Agent per un prestigioso cliente.Il candidato deve possedere:Residenza in Portogallo (qualsiasi zona del paese)Livello di inglese C1 o C2 (fattore eliminatorio)Madrelingua italiano (fattore eliminatorio)Esperienza o voglia di lavorare in un ambiente di contact centerEsperienza nell'assistenza clienti tramite...
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Customer Support Specialist
3 semanas atrás
Porto, Porto, Portugal Minacs Tempo inteiroCustomer Support Agent (French-speaking) - POS System SolutionsAre you looking for a challenging and rewarding career opportunity? We're a global technology and services leader that powers the brands of the future. Our team is dedicated to delivering exceptional customer experiences, and we're seeking a highly skilled and motivated Customer Support Agent to...
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Delagroup: Customer Support Agent Italiano
2 semanas atrás
Porto, Portugal Delagroup Tempo inteiroDELAgroup sta cercando un Customer Support Agent per un prestigioso cliente.Il candidato deve possedere:Residenza in Portogallo (qualsiasi zona del paese)Livello di inglese C1 o C2 (fattore eliminatorio)Madrelingua italiano (fattore eliminatorio)Esperienza o voglia di lavorare in un ambiente di contact centerEsperienza nell'assistenza clienti tramite...
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Porto, Porto, Portugal Eco Plus Solutions Ab Tempo inteiroGerman Speaking Customer Support SpecialistWe are seeking a highly skilled German-speaking customer support specialist to join our team. As a German-speaking customer support specialist, you will be the primary point of contact for customers and travel agents, providing assistance with a wide range of inquiries related to cruise bookings.Key...
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Customer Support Agent
4 semanas atrás
Porto, Portugal Minacs Tempo inteiroCustomer Support Agent (German-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in...
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German Customer Support Specialist
3 semanas atrás
Porto, Porto, Portugal Adecco Tempo inteiroCustomer Service Agent - GermanWe are seeking a highly motivated and customer-focused individual to join our team as a German Customer Service Agent. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working collaboratively with our...
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German-Speaking Banking Customer Support Specialist
3 semanas atrás
Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German-Speaking Banking Customer Support AdvisorAt Software & Support Media Gmbh, we are seeking a highly skilled German-speaking Banking Customer Support Advisor to join our team. As a key member of our customer service operations, you will be responsible for handling all incoming contacts from customers of a major German bank through various...
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German Customer Support Specialist
3 semanas atrás
Porto, Porto, Portugal Adecco Tempo inteiroGerman Customer Service AgentWe are seeking a highly motivated and detail-oriented German Customer Service Agent to join our team. As a German Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, handling routine and non-routine incidents, and resolving customer complaints in a timely and professional...
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Customer Service Representative
3 semanas atrás
Porto, Porto, Portugal Customer Labs Tempo inteiroJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Customer Labs. As a Customer Service Representative, you will be responsible for providing exceptional customer support to German-speaking customers through various communication channels.Key Responsibilities:Provide customer support via phone, email, chat, and...
