Customer Support Agent

2 meses atrás


Porto, Portugal Minacs Tempo inteiro

.Customer Support Agent (French-speaking) - POS System Solutions Job Title: Customer Support Agent (French-speaking) - POS System Solutions Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. If you're looking to grow and be inspired, as a Customer Support Agent in Porto, Portugal you will ensure that performance goals are met across all operations. You will fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and participating in the service improvements provided to all users. What you will do in this role As a Customer Support Agent, you will: You are the voice of our company – the direct link to our customers Take care of our French-speaking customers by phone, email, chat and social media channels Support competently our merchants for all questions and inquiries about our product and service Work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants Work with other departments together, for example Sales and Marketing You will be part of an international and multilingual team Your qualifications Concentrix is a great match if you: Fluent, verbal and written in French (C1) Advanced level of English (B2) Strong communication skills: approachable, patient and customer-oriented High level of empathy: providing excellent, customer-friendly service is your top priority Capable of managing escalation processes and resolving complex issues Prior experience as customer support Familiarity with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once Problem-solving mindset, curious and persistent in resolving issues Well-organized and able to stay calm under pressure Proficient in using a smartphone, tablet and computers If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role


  • Customer Support Agent

    5 meses atrás


    Porto, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration we are working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon. Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Identify issues the clients are facing, handle...

  • Customer Support Agent

    3 semanas atrás


    Porto, Porto, Portugal Adecco Tempo inteiro

    Customer Support Role for German SpeakersWe are searching for a German customer support agent to join our team. As a customer support agent, you will be the first point of contact for users, handling routine and non-routine incidents, problems, and requests.Key Responsibilities:Providing first-line support in the event of incidentsHandling routine and...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the Role:We are seeking a highly skilled French Customer Support Agent to join our team at Cross Border Talents. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional service and support in their native language.Key Responsibilities:• Respond to customer inquiries via various...

  • Customer Support Agent

    2 meses atrás


    Porto, Portugal Minacs Tempo inteiro

    .Customer Support Agent (French-speaking) - POS System SolutionsJob Title: Customer Support Agent (French-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day...


  • Porto, Portugal DELAgroup Tempo inteiro

    A DELAgroup está a recrutar Customer Support Agent, para um seu prestigiado cliente. - Residência em Portugal (qualquer zona do país) - Nível de inglês C1 ou C2 (fator eliminatório) - Nativo em italiano (fator eliminatório) - Experiência ou vontade de trabalhar em ambiente de contact center - Experiência em apoio ao cliente através de comunicação...


  • Porto, Porto, Portugal Minacs Tempo inteiro

    Customer Support Agent Role OverviewWe're seeking a skilled Customer Support Agent to join our team in Porto, Portugal. As a key member of our global customer care team, you will be responsible for ensuring that performance goals are met across all operations. Your primary focus will be on fulfilling client expectations related to operational excellence,...


  • Porto, Portugal DELAgroup Tempo inteiro

    DELAgroup sta cercando un Customer Support Agent per un prestigioso cliente. - Residenza in Portogallo (qualsiasi zona del paese) - Livello di inglese C1 o C2 (fattore eliminatorio) - Madrelingua italiano (fattore eliminatorio) - Esperienza o voglia di lavorare in un ambiente di contact center - Esperienza nell'assistenza clienti tramite comunicazione...

  • Customer Support Agent

    2 meses atrás


    Porto, Portugal Minacs Tempo inteiro

    .Customer Support Agent (German-speaking) - POS System Solutions Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in...

  • Customer Support Agent

    2 meses atrás


    Porto, Portugal Minacs Tempo inteiro

    .Customer Support Agent (German-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in...

  • Customer Support Agent

    2 meses atrás


    Porto, Portugal Minacs Tempo inteiro

    Customer Support Agent (French-speaking) - POS System SolutionsJob Title: Customer Support Agent (French-speaking) - POS System SolutionsExperience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day...

  • Customer Support Agent

    2 meses atrás


    Porto, Portugal Minacs Tempo inteiro

    Customer Support Agent (French-speaking) - POS System SolutionsJob Title: Customer Support Agent (French-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day —...


  • Porto, Portugal Minacs Tempo inteiro

    Customer Support Agent (French-speaking) - POS System Solutions Job Title: Customer Support Agent (French-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day...


  • Porto, Portugal Delagroup Tempo inteiro

    DELAgroup sta cercando un Customer Support Agent per un prestigioso cliente.Il candidato deve possedere:Residenza in Portogallo (qualsiasi zona del paese)Livello di inglese C1 o C2 (fattore eliminatorio)Madrelingua italiano (fattore eliminatorio)Esperienza o voglia di lavorare in un ambiente di contact centerEsperienza nell'assistenza clienti tramite...


  • Porto, Portugal Delagroup Tempo inteiro

    DELAgroup sta cercando un Customer Support Agent per un prestigioso cliente.Il candidato deve possedere:Residenza in Portogallo (qualsiasi zona del paese)Livello di inglese C1 o C2 (fattore eliminatorio)Madrelingua italiano (fattore eliminatorio)Esperienza o voglia di lavorare in un ambiente di contact centerEsperienza nell'assistenza clienti tramite...


  • Porto, Porto, Portugal Eco Plus Solutions Ab Tempo inteiro

    German Speaking Customer Support SpecialistWe are seeking a highly skilled German-speaking customer support specialist to join our team. As a German-speaking customer support specialist, you will be the primary point of contact for customers and travel agents, providing assistance with a wide range of inquiries related to cruise bookings.Key...

  • Customer Support Agent

    2 meses atrás


    Porto, Portugal Minacs Tempo inteiro

    Customer Support Agent (German-speaking) - POS System SolutionsExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in...


  • Porto, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto, Portugal*** Job Title: Portuguese Speaking Customer Service Agent for Cryptocurrency Company - Porto **Job Description**: As Customer Service Agent (M/F/d) you will support clients from one of the greatest Cryptocurrency Company. **Are you fluent in Portuguese and want to work for the leading BPO...

  • Customer Support Agent

    2 meses atrás


    Porto, Portugal Minacs Tempo inteiro

    Customer Support Agent (German-speaking) - POS System SolutionsExperience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in...


  • Porto, Portugal Minacs Tempo inteiro

    Customer Support Agent (German-speaking) - POS System Solutions Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in...

  • Customer Support Team Agent

    3 semanas atrás


    Porto, Porto, Portugal TeamViewer Tempo inteiro

    Job DescriptionAre you passionate about delivering exceptional customer experiences? As a Customer Support Specialist at TeamViewer, you will play a critical role in empowering our customers to achieve their goals through our innovative software solutions.Responsibilities • Support our customers with their technical and accounting issues via phone, ticket,...