Customer Support With French

Há 3 dias

Aveiro, Portugal Real Recruitment Solutions Tempo inteiro

You will sign a contract with a Portuguese employerWork from the office in Aveiro, PortugalSigning bonus 1000 euroVarious starting dates available, including: 10.07 and moreRecruitment Process: Easy online recruitment process (phone call interview)No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new thingsWe are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer.Your main responsibilities as a Customer Support Specialist:Listen to customers' questions and concerns, and provide answers and solutions;offer the most complete and qualitative answers by handling level 1 customer requests by telephone.Ensure follow-up of customer requests and respect commitments made and work closely with in-house teams and make suggestions to optimize our internal processes.Handling calls, emails, chats and back-office tasks.Requirements:Fluency in French language (must be at least C2)Communicative level of English ( at least B2)You live in Aveiro or you are ready to relocateAbility to communicate clearly and effectivelyWhat you will gain:full time contract with Portuguese employer830€ gross x 14 months or 968€ gross x 12 monthsComplexity bonus of 20€ / monthPerformance Bonus - 140€ / monthMeal Allowance (net) 7.23€ per dayTransport allowance - 20€ per month Signing bonus 1000 euroHealth InsuranceSince day 1 (free after 6 months)Private Health InsuranceFull time contract signed with a Portuguese employerApply today by submitting your CV, including your full name, contact information, and email address.Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

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