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Delivery Manager We are a dynamic and rapidly growing software company committed to delivering excellence in every aspect of our business. We pride ourselves on our innovative solutions, customer-centric approach, and dedication to creating a positive impact in the Software Testing market. We are seeking a talented Delivery Manager to join our team and contribute to our continued success.
We build cutting-edge software testing tools. Our flagship products lead the test management market. More than 5.6 million users across 22,000 companies trust us to manage 100+ million test cases each month. Every day, we work to provide integrated solutions that transform how our customers develop, test, and ship the software they make.
Position Overview: We are looking for a results-driven Delivery Manager to oversee the efficient and timely delivery of our products/services to our valued clients. The Delivery Manager will report into Product Management and be responsible for managing the entire software delivery process, from initial planning to final execution, ensuring that projects are completed on time, within budget, and to the highest quality standards. The ideal candidate will have a strong background in project management, excellent leadership skills, and a passion for exceeding customer expectations.
Key Responsibilities: Lead the delivery teams (Product Management and R&D) to ensure projects are delivered on time and within budget.
Develop and implement effective delivery strategies and processes to optimize efficiency and productivity.
Collaborate with cross-functional teams, including Sales, Marketing, and R&D, and Product Management to prepare for releases and align delivery activities with business objectives.
Monitor project progress, identify potential risks and issues, and take proactive measures to mitigate them.
Act as the primary point of contact for internal stakeholders, ensuring clear communication and timely resolution of any issues or concerns.
Foster a culture of continuous improvement, encouraging team members to identify opportunities for process innovation and optimization.
Track key performance metrics and provide regular reports to senior management on delivery performance and project status.
Qualifications Bachelor's degree in business, engineering, or a related field. Advanced degree or relevant certifications (e.g., PMP, CSM) is a plus.
Proven experience in delivery management, project management, or a similar role, preferably in a B2B software company.
Excellent problem solving capabilities.
Preference towards being hands-on with your products by installing and using the product and putting yourself in the shoes of your target personas.
Experience working with large organizations and/or with international teams that cross multiple time zones.
Excellent communication, negotiation, and stakeholder management skills.
Ability to effectively manage multiple projects and queries from team members simultaneously.
Ability to be flexible and embrace change.
Ability to quickly pick up technical concepts and terminology.
Demonstrated ability to be organized to manage multiple projects simultaneously while maintaining a high level of attention to detail.
Proficiency in project management tools and software.
Knowledge of software testing tools and/or software testing process is a plus.
Motivated to deliver high quality software and driven by a passion for delivering exceptional customer service and exceeding client expectations.
Bonus Qualifications: Familiarity with testing tools (or previous work experience in a QA/QE role).
Technical background dealing with development tools and the software development life cycle.
Familiarity with Test Management tools.
Why Join Us: We offer a dynamic and collaborative work environment where you will have the opportunity to make a real impact and grow professionally. We value innovation, teamwork, and a commitment to excellence, and we reward hard work and dedication. If you are looking for a challenging and rewarding career opportunity with a company that is dedicated to your success, we encourage you to apply.
An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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