Estonian Trust And Safety Investigator

Há 1 mês


Lisboa, Portugal Ts Ilse Tempo inteiro

Workster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation for Estonian.
Your Role Review and assess escalated cases for potential policy violations or safety concerns
Respond to client's customers inquiries via phone, helpdesk, and live chat
Perform outbound calls during the investigation, to collect proofs of their complaints, from drivers and customers
Provide excellent customer service to riders and drivers, addressing inquiries and concerns effectively, including but not restricted to critical safety cases, demonstrating a great sense of empathy
Handle Client's customer's complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolutions
Maintain a deep knowledge of Client services to provide efficient support and proactive suggestions
Make informed decisions based on the analysis, applying established policies and guidelines
Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information.
Your Qualifications C1 of Estonian
B2 level of English
The ability to thrive in a dynamic, team-focused and structured environment
An ability to make decisions based on rules and policies
A passion for helping others achieve results
An ability to handle potentially stressful situations.
The Offer 22 days of holiday
Private health insurance
Yearly flight home sponsored
Relocation support with flight costs reimbursement and a room
Support of employees experienced in helping relocating colleagues
Free Portuguese classes
Temporary contract for 12 months, Permanent after 2 years.
Training compensation about 50% – around 15 working days
After the training schedule for 8 hours daily, 5 times per week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday, 24/7
A dynamic and creative team with positive and friendly atmosphere
Accommodation provided
Close to the beach
Flight costs reimbursed
Multicultural Team
Progressive company culture
Sunny weather

#J-18808-Ljbffr



  • Lisboa, Lisboa, Portugal Ts Ilse Tempo inteiro

    Job Title: Estonian Trust and Safety InvestigatorAbout the Role:We are seeking a highly skilled Estonian Trust and Safety Investigator to join our team in Lisbon. As a Trust and Safety Investigator, you will be responsible for reviewing and assessing escalated cases for potential policy violations or safety concerns.Key Responsibilities:Review and assess...


  • Lisboa, Portugal Private Investigator Norfolk Tempo inteiro

    Position: Estonian Trust & Safety InvestigatorLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Review graphic content that has been received from users to ensure that it complies with the community guidelines. Review, classify and/or eliminate highly sensitive content. Comply with instructions and...


  • Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    Position: Estonian Trust & Safety InvestigatorLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Review graphic content that has been received from users to ensure that it complies with the community guidelines.Review, classify and/or eliminate highly sensitive content.Comply with instructions and...


  • Lisboa, Portugal Ts Ilse Tempo inteiro

    Workster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation for Estonian.Your RoleReview and assess...


  • Lisboa, Portugal Workster Tempo inteiro

    Workster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation for Bulgaria, Romania, Latvia, Lithuania,...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Lithuanian Speaking Trust and Safety InvestigatorJob Summary: We are seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases, interacting with customers, and providing exceptional service to both...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Trust and Safety Investigator - Lithuanian SpeakerAbout the Role:Our client is seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join their team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Lithuanian Speaking Trust and Safety InvestigatorWe are seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key Responsibilities:Evaluate escalated...

  • Multilingual Trust

    3 meses atrás


    Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    .Multilingual Trust & Safety Investigator Workster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Czech Speaking Trust and Safety InvestigatorWe are seeking a highly skilled Czech speaking Trust and Safety Investigator to join our team in Lisbon, Portugal.Key Responsibilities:Evaluate escalated cases to identify potential policy violations or safety concerns.Respond to customer inquiries through various channels, including phone, helpdesk, and live...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Trust and Safety Investigator - Croatian/Serbian SpeakerLocation: Lisbon, PortugalWe are seeking a highly skilled Trust and Safety Investigator to join our team in Lisbon. As a Trust and Safety Investigator, you will be responsible for investigating and resolving escalated cases related to policy violations and safety concerns.Key...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Trust and Safety InvestigatorLocation: Lisbon, PortugalAbout the Job:We are seeking a skilled Trust and Safety Investigator who speaks Lithuanian to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Trust and Safety Investigator - Czech SpeakerOur client is looking for a skilled Trust and Safety Investigator to join their team in Lisbon, Portugal. As a Czech speaker, you will play a crucial role in evaluating escalated cases and ensuring the safety of drivers and customers.Key Responsibilities:Evaluate escalated cases to identify potential...

  • Multilingual Trust

    3 meses atrás


    Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    .Multilingual Trust & Safety InvestigatorWorkster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Lithuanian Language Trust and Safety Investigator RoleAbout the Role:We are seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Trust and Safety Investigator - Lithuanian SpeakerLisbon, Portugal - Office basedOur client is seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join their team.Key Responsibilities:Evaluate escalated cases to identify potential policy violations or safety concerns.Respond to customer inquiries through various channels, including...

  • Multilingual Trust

    Há 1 mês


    Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    Multilingual Trust & Safety Investigator Workster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation...

  • Multilingual Trust

    3 meses atrás


    Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    Multilingual Trust & Safety InvestigatorWorkster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation for...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Lithuanian Speaking Trust and Safety Investigator - Lisbon, Portugal - Office based Our client is recruiting Lithuanian speakers for this Trust and Safety Investigator role. Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Summary: We are seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases, responding to customer inquiries, and conducting outbound calls to gather evidence related to complaints.Key Responsibilities: Evaluate...