Senior It Support Analyst
Há 1 mês
We are Nimber, and we are not just filling positions; we are building a team that is ready to shake things up. If you are ready to rewrite the rules and make a real impact, this is your moment. Join us and let's put the future where it belongs: in the hands of passionate people.
What does Nimber mean?In mathematics and game theory, they are numbers with special properties of addition and multiplication. And what we really want is to add value to customers' projects.
Main Tasks:
Windows desktop support and fixing operating system/driver/software issues
Dell environment Microsoft 0365 Office resolving customer issues, SME on SharePoint and Teams end user support
Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues)
iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues)
ServiceNow experience, ticket and escalation handling
AV meeting room support and troubleshooting
Cisco VCs
Solstice
App Space
Liaise with HQ team and local AV vendor
Regional Technical Lead
Escalation point for the other desktop members
Opening tickets with Microsoft
Windows Vulnerability management via RiskSense and PowerShell scripting
Asset life-cycle replacement, reporting and recycling
EMEA Meeting room monthly reporting
Roll out of Tanium & ControlUp
Process automation using Power Automate and MS Forms
Nice to Have:Experience of the ITIL principles (Including Incident, Problem, Change and Configuration Management)
Need to Have:Excellent English communication skills
Work Modality:Remote Working
What does Nimber expect from you?
Be passionate about what you do.
Take the first step using the talent of Accelerated Innovation.
Define the right strategy with the gift of Sensitive Impartiality.
Decide to put into practice the privilege of Shielded Independence daily.
This is our winning strategy, built on the core principles of impartiality, independence, and fairness at Nimber. The only thing missing is you
Ready to join us and succeed?
If you're tired of feeling like just a number, send us your application and become a Nimber.
#J-18808-Ljbffr
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