Back Office Specialist German Speaker

3 meses atrás


Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).
As a Technical Support Back Office Specialist with HCL Technologies, you will be supporting our German speaking stakeholders' Service Provider network, ensuring that their service coordination is functioning at optimal levels.
The ideal candidate will be a self-starter with excellent communication and negotiation skills, someone who is highly attentive to all stakeholder requests, and able to prioritize client driven tasks.
Tasks Support the quote acquisition process and manage service approvals for various categories and stakeholders.
Act as a query and escalation point of contact for both internal and external stakeholders.
Contribute to operational performance management through ad-hoc and recurrent reporting Monitor service interventions related times of delivery and identify specific actions, to avoid breaching the time limit agreed to in the contract Support the daily operational management of the service and delivery time management.
Pursue any opportunity to maximize Profit and Loss performance, as well as overall efficiency measurements.
Requirements High School Diploma or Secondary School Completion Equivalent is the required minimum.
A Bachelor's Degree in any field is a preferred.
Experience with cross-functional engagements Intermediate use level of the Microsoft Office Suite A proven record of success in following and executing against defined transactional processes and meeting expected service levels, with the goal of exceeding them.
IT Related Experience is a huge plus.
Required Language Thresholds: German: (C2: Native-Level Fluency), English: (B2-Independent User Level) Benefits Competitive Salary Career Progression Opportunities Well rounded Health and Life Insurance Packages On-site gym: includes indoor pool access, fitness classes, and a football pitch Staff Canteen with varied food options and river-facing balcony seating Next-generation global tech company.
With a worldwide network of R&D, innovation labs and delivery centers.
147,000+ 'Ideapreneurs' working in 44 countries.



  • Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Back Office Specialist - German Speaker  (m/f)Referencia: JN -******** Adicionado em 01.10.2024 Sobre os nossos clientes Our client is an international banking institutions, leader in Europe. Descriçao da oferta Our client is reinforcing the Corporate Actions team with a Senior Officer. Principais responsabilidades Handle the management of voluntary...


  • Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

    We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Technical Support Back Office Specialist with HCL Technologies, you will be supporting our German speaking stakeholders' Service Provider network, ensuring that their service coordination is functioning at optimal levels....

  • Back Office Specialist

    5 meses atrás


    Lisboa, Portugal Blu Selection Tempo inteiro

    As a Back-Office Specialist, you will interact as a problem-solver. You will support your customer-facing colleagues and handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices. Tasks Your responsibilities and impact as a Back Office Specialist will be: - Local goal:...

  • Back Office Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Job Title: Back Office SpecialistMichael Page Portugal is seeking a highly skilled Back Office Specialist to join our team. As a key member of our Corporate Actions team, you will be responsible for handling the management of voluntary corporate actions, analyzing and understanding notifications received by custodians, and ensuring the correct booking of...


  • Lisboa, Portugal Tn Portugal Tempo inteiro

    Front And Back Office Specialist With A High Level Of German LisboaJob Description:Where will you work?Our client is a leading multinational delivering Customer Experience solutions in Lisbon.What will you do?You will be the first point of contact for customers.You will be handling incoming inquiries via phone, chat, and email.You will be advising customers...


  • Lisboa, Portugal Tn Portugal Tempo inteiro

    Front And Back Office Specialist With A High Level Of German LisboaJob Description:Where will you work?Our client is a leading multinational delivering Customer Experience solutions in Lisbon.What will you do?You will be the first point of contact for customers.You will be handling incoming inquiries via phone, chat, and email.You will be advising customers...


  • Lisboa, Portugal Tn Portugal Tempo inteiro

    Front And Back Office Specialist With A High Level Of German Lisboa Job Description:Where will you work?Our client is a leading multinational delivering Customer Experience solutions in Lisbon.What will you do?You will be the first point of contact for customers.You will be handling incoming inquiries via phone, chat, and email.You will be advising customers...


  • Lisboa, Portugal Kulture Talent Tempo inteiro

    **Role Description** This is a full-time on-site role located in Lisbon, Portugal, for a French Back Office Specialist. As a French Back Office Specialist, you will be responsible for providing support to the French-speaking customer base, handling administration, documentation, and support tasks with a customer-first mindset. You will need to be highly...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Job Title: Front And Back Office Specialist With A High Level Of GermanJob Description:We are seeking a highly skilled Front and Back Office Specialist with a high level of German language proficiency to join our team at Tn Portugal. As a key member of our Customer Experience team, you will be responsible for providing exceptional customer service to our...


  • Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Back Office Specialist - Italian Speaker  (m/f)Referencia: JN -******** Adicionado em 01.10.2024 Sobre os nossos clientes Our client is an international banking institutions, leader in Europe. Descriçao da oferta Our client is reinforcing the Corporate Actions team with a Senior Officer. Principais responsabilidades Handle the management of voluntary...


  • Lisboa, Lisboa, Portugal HCL Technologies Portugal Tempo inteiro

    About the RoleWe are a leading global IT service and consulting company, expanding our presence in Lisbon (Parque das Nações). As a Technical Support Back Office Specialist with HCL Technologies, you will play a crucial role in supporting our German-speaking stakeholders' Service Provider network, ensuring seamless service coordination.Key...


  • Lisboa, Lisboa, Portugal HCL Technologies Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled Technical Support Back Office Specialist to join our team at HCL Technologies Portugal. As a key member of our team, you will play a crucial role in supporting our German-speaking stakeholders' Service Provider network, ensuring seamless service coordination and optimal performance.Key ResponsibilitiesSupport the...

  • Claims Management Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Claims Management Specialist - German SpeakerNestle Business Services is seeking a highly skilled Claims Management Specialist - German Speaker to join our team. As a key member of our Claims Management team, you will be responsible for analyzing and resolving claims and deductions raised by various stakeholders.Key Responsibilities:Analyze and resolve...

  • Back Office Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Job Title: Back Office SpecialistMichael Page Portugal is seeking a highly skilled Back Office Specialist to join our team. As a key member of our Corporate Actions team, you will be responsible for handling the management of voluntary corporate actions, analyzing and understanding notifications received by custodians, and ensuring the correct booking of...

  • Claims Management Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Claims Management Specialist - German SpeakerNestle Business Services is seeking a highly skilled Claims Management Specialist - German Speaker to join our team. As a Claims Management Specialist, you will be responsible for analyzing and resolving claims and deductions raised by various stakeholders.Key Responsibilities:Analyze and resolve claims and...


  • Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Claims Management Specialist - German Speaker Position Snapshot Location: Braga/Lisbon (Portugal) Full-time/Hybrid mode Fluent in English and German About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with...

  • Cash Collection Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Cash Collection Specialist - German Speaker Position OverviewAt Nestlé Business Services, we are seeking a highly skilled Cash Collection Specialist - German Speaker to join our Order to Cash (O2C) department. As a key member of our team, you will be responsible for managing due and overdue balances on customer accounts and maximizing On Time Payment for...


  • Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Where will you work?Our client is a leading multinational delivering Customer Experience solutions in Lisbon.What will you do?In your day-to-day:- You will be the first point of contact for customers- You will be handling incoming inquiries via phone, chat and email- You will be advising customers on our client's product portfolio-...

  • Claims Management Specialist

    4 semanas atrás


    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Claims Management Specialist - German Speaker Position SnapshotLocation: Braga/Lisbon (Portugal)Full-time/Hybrid modeFluent in English and GermanAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions...

  • Claims Management Specialist

    4 semanas atrás


    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Claims Management Specialist - German Speaker Position SnapshotLocation: Braga/Lisbon (Portugal)Full-time/Hybrid modeFluent in English and GermanAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions...