Application Production Support It

Há 1 mês

Lisboa, Portugal Askblue Tempo inteiro

Do you know  AskBlue ?

We were born in 2013, and we provide services in the field of information technology.

We are looking for  Application Production Support  to join our company in one of our projects, in  Lisbon .
Do you know  AskBlue ?

We were born in 2013, and we provide services in the field of information technology.

We are looking for  Application Production Support  to join our company in one of our projects, in  Lisbon .

Requirements: At least 5 years-long experience Teamwork attitude: work cooperatively toward a common objective Accuracy: manage details to fully achieve required objectives and safeguard the context Stress management and self-control: keep efficiency and effectiveness in an environment with a high level of context switching; be able to handle multiple incoming enquiries according to the urgency keeping a positive thinking Problem solving: consider issue by gathering relevant information, analyzing data, evaluating alternatives to find out tactical solutions Strong analytical skills: break down problems into components by identifying relevant issue and recognizing connections Responsiveness: promptly address needs based on understanding their priorities and constrains Autonomy: manage own work in order to take the appropriate actions Proactivity: be able to anticipate issues or new technical requirements thus addressing to the appropriate teams/colleagues Main Activities: Monitoring the application status Monitoring the infrastructure server resources Replying and taking in charge the incoming phone calls or ITSM support/incident tickets Tracking all the incoming requests on the ticketing system Updating the progress of the execution of all tasks in the ticketing tools Assessing the priority of the incoming requests involving the key people who might be helpful define it Performing the analysis, planning all technical tasks required and executing them Defining tactical solutions to resume processes as quick as possible Contributing to find out the incident root cause Engaging the proper escalation path for all situations Adopting the global and departmental guidelines, IT best practices and IT Security recommendations Guaranteeing the on-call availability during the required time windows or at the weekend for extraordinary activities Acting as the first point of contact for all tasks/enquiry related to production Managing the communication with internal end-users and external clients for the topics in-scope Main Tasks: Support the business in their IT needs and understand the business workflows and scenarios Maintaining a proper coverage in their designated shift Voluntarily picking up work and tasks as received over email, phone or in person Provide business, team members and other project/task partnering teams updates on the issue/task/project Understand the underlying issue and the associated patch fix/release and identify systemic issue Contribute towards better post-release checkouts Improving day to day tasks by writing scripts and automate tasks that are procedure oriented Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team Technical Skills: ITIL Expert Linux red hat Mastery Troubleshooting incidents Expert Devops tool Chain (Jenkins, Mastery Oracle Exadata Mastery ETL (IBM Data Stage preferable) Expert CFT Expert Autosys Expert Dynatrace Expert Cloud concepts Expert Soft Skills: Professional English Expert Good communication skills Expert Autonomous and proactive person Mastery Team player Expert Work Arrangement: Hybrid. Offer: Health Insurance; 3 and a half days of leave per year + 22 vacation days; Unlimited access to Udemy. If you are interested in the opportunity, upload your C.V. or send it to ****** with the reference # 16453354 in the subject.

#J-18808-Ljbffr

  • Application Production Support

    Há 5 dias

    Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    View all jobs Application Production Support (IT Digital Team) Lisboa, Lisbon · Information Technology At AXIANS we seek the right talent, for the right place. We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity. It is also part of our culture to care about the environment and to carry out actions of...

  • Application Support Production

    3 semanas atrás

    Lisboa, Portugal Winning Tempo inteiro

    At WINNING CONSULTING we are looking for an **Application Support Production** profile to join our teams in a project for an important client in the Banking Sector - _(Hybrid)_ To achieve this, you'll need: **REQUIREMENTS** - ** Linux**: - ** Windows** (power shell, active directory, Event logs,) - Network - Application Performance Monitor (**_Dynatrace...

  • Application Production Support

    2 meses atrás

    Lisboa, Portugal askblue Tempo inteiro

    Do you know **AskBlue**? We were born in 2013, and we provide services in the field of information technology. We are looking for **Application Production Support **to join our company in one of our projects, in **Lisbon**. **Tasks**: - Ensuring the specialist support to the IT development and Application Support team. - Contribute to global/local...

  • Application Production Support

    2 semanas atrás

    Lisboa, Portugal BABEL Tempo inteiro

    A Babel é uma empresa multinacional que fornece serviços tecnológicos orientados para apoiar grandes empresas dos setores da Administração Pública, Banca, Seguros, Indústria e Telecomunicações no seu processo de Transformação Digital. Temos escritórios em Portugal, Espanha, México, Marrocos, Estados Unidos, Peru, Chile e Costa Rica. Uma parte...

  • Application Production Support

    2 meses atrás

    Lisboa, Lisboa, Portugal Olisipo Tempo inteiro

    Looking for more than just a job? At Olisipo, we offer a gateway to a world of unmatched opportunities in IT. Our dedication to nurturing talent has earned us recognition as a Great Place to Work. Come be a part of a legacy that's transforming the industry.We are looking for a Application Production Support to integrate a hybrid project in Lisbon.Profile: At...

  • Application Production Support

    2 semanas atrás

    Lisboa, Portugal Olisipo Tempo inteiro

    Referência 13282_Application Production Support_Lisboa **Descrição**: Application Support **Perfil**: - Basic knowledge and capabilities in scripting languages, network, Windows, and Linux environments; - Oracle WebLogic knowledge; - Solid knowledge base in Investment Banking and trade workflow from creation to accounting; - Oracle SQL knowledge; -...

  • Application Production Support

    Há 7 dias

    Lisboa, Portugal askblue Tempo inteiro

    **Askblue **is recruiting an **Application Production Support** for a client located in the Lisbon area. As a **Application Production Support **you will have provide technical and functional support of service delivery activities across several locations across EMEA, AMER and APAC with a dependency on both internal and external support...

  • Application Production Support

    2 semanas atrás

    Lisboa, Portugal BABEL Ibérica, S.A. Tempo inteiro

    A Babel é uma empresa multinacional que fornece serviços tecnológicos orientados para apoiar grandes empresas dos setores da Administração Pública, Banca, Seguros, Indústria e Telecomunicações no seu processo de Transformação Digital. Temos escritórios em Portugal, Espanha, México, Marrocos, Estados Unidos, Peru, Chile e Costa Rica. Uma parte...

  • Application Support Production

    Há 5 dias

    Lisboa, Lisboa, Portugal Winning Tempo inteiro

    At WINNING CONSULTING we are looking for an Application Support Production profile to join our teams in a project for an important client in the Banking Sector - (Hybrid) The chosen person will provide application support within the Banking and Financing Services of a specific area. He'll be dedicated to Artificial Intelligence group applications which...

  • Application Support Production

    3 semanas atrás

    Lisboa, Portugal Winning Tempo inteiro

    At WINNING CONSULTING we are looking for an Application Support Production profile to join our teams in a project for an important client in the Banking Sector - (Hybrid) The chosen person will provide application support within the Banking and Financing Services of a specific area. He'll be dedicated to Artificial Intelligence group applications which...

  • Application Support Production

    Há 5 dias

    Lisboa, Portugal Winning Tempo inteiro

    At WINNING CONSULTING we are looking for an Application Support Production profile to join our teams in a project for an important client in the Banking Sector -(Hybrid) The chosen person will provide application support within the Banking and Financing Services of a specific area. He'll be dedicated to Artificial Intelligence group applications which...

  • Production Application Support

    Há 5 dias

    Lisboa, Lisboa, Portugal Go IT Concept Tempo inteiro

    GO IT Concept is a Portuguese technological start-up based in the interior of Portugal, in the beautiful city of Seia, Serra da Estrela. We have offices in Portugal and Brazil, to help our clients put tech talented teams at the heart of their business. Our goal is to disrupt things not just on the business front, but also building cultures that are affirming...

  • Application Production Support

    Há 5 dias

    Lisboa, Lisboa, Portugal BABEL Tempo inteiro

    A Babel é uma empresa multinacional que fornece serviços tecnológicos orientados para apoiar grandes empresas dos setores da Administração Pública, Banca, Seguros, Indústria e Telecomunicações no seu processo de Transformação Digital.Temos escritórios em Portugal, Espanha, México, Marrocos, Estados Unidos, Chile, Colômbia, Costa Rica, Equador,...

  • Application Production Support

    Há 5 dias

    Lisboa, Lisboa, Portugal BABEL Tempo inteiro

    A Babel é uma empresa multinacional que fornece serviços tecnológicos orientados para apoiar grandes empresas dos setores da Administração Pública, Banca, Seguros, Indústria e Telecomunicações no seu processo de Transformação Digital.Temos escritórios em Portugal, Espanha, México, Marrocos, Estados Unidos, Peru, Chile e Costa Rica. Uma parte...

  • Application Production Support

    1 semana atrás

    Lisboa, Portugal Olisipo Tempo inteiro

    Referência 13286_Application Production Support_Lisboa **Descrição**: Application Support **Perfil**: - Graduate in Computer Science or related field; - Minimum 10 years of experience in a similar role; - Knowledge of file transfer protocols (sftp, ftp, CFT); - Understanding of relational database concepts; - Familiarity with RedHat Linux, Windows,...

  • Application Support Production

    Há 5 dias

    Lisboa, Lisboa, Portugal Winning Tempo inteiro

    At WINNING CONSULTING we are looking for an Application Support Production profile to join our teams in a project for an important client in the Banking Sector -(Hybrid) The chosen person will provide application support within the Banking and Financing Services of a specific area. He'll be dedicated to Artificial Intelligence group applications which...

  • Application Production Support

    Há 5 dias

    Lisboa, Lisboa, Portugal BABEL Ibérica, S.A. Tempo inteiro

    A Babel é uma empresa multinacional que fornece serviços tecnológicos orientados para apoiar grandes empresas dos setores da Administração Pública, Banca, Seguros, Indústria e Telecomunicações no seu processo de Transformação Digital.Temos escritórios em Portugal, Espanha, México, Marrocos, Estados Unidos, Peru, Chile e Costa Rica. Uma parte...

  • Application Production Support

    2 semanas atrás

    Lisboa, Portugal BABEL Tempo inteiro

    A Babel é uma empresa multinacional que fornece serviços tecnológicos orientados para apoiar grandes empresas dos setores da Administração Pública, Banca, Seguros, Indústria e Telecomunicações no seu processo de Transformação Digital.Temos escritórios em Portugal, Espanha, México, Marrocos, Estados Unidos, Chile, Colômbia, Costa Rica, Equador,...

  • Production Application Support

    2 meses atrás

    Lisboa, Portugal askblue Tempo inteiro

    Do you know **AskBlue**? We were born in 2013, and we provide services in the field of information technology. We are looking for **Production Application Support** to join our company in one of our projects, in **Lisbon**. **Tasks**: - Monitoring the infrastructure server resources. - Replying and taking in charge the incoming phone calls or ITSM...

  • Application Production Support It

    3 semanas atrás

    Lisboa, Portugal askblue Tempo inteiro

    Do you know **AskBlue**? We were born in 2013, and we provide services in the field of information technology. We are looking for **Application Production Support **to join our company in one of our projects, in **Lisbon**. **Requirements**: - At least 5 years-long experience - Teamwork attitude: work cooperatively toward a common objective - Accuracy:...