Polish Customer Care Agent

Há 1 mês


Porto, Portugal Adecco Recursos Humanos Tempo inteiro

Description Do you speak Polish?Are you interested in Customer Service?This might be the job for youAdecco is looking for people that can join a team of skilled Italian Customer Care representatives in Porto, providing customer support by phone, e-mail and chat ensuring high quality and customer satisfaction.                                                                                               Activities:               Customer support by phone/email in order to solve questions and doubts;Answering the phone in order to clarify all customer doubts/questions/requests;Handling and registering complaints both by phone and in writing, good argumentative power.Requirements Experience in contact center (preferable);Experience in administrative areas (preferable);Ability to make decisions and solve problems;Ability to manage stress and resilience;Basic notions of computers.Polish (C1/C2) and English (B1) Offer Rotating schedules 8h/day: Monday to Friday mostly (work on weekends and night shifts will happen on occasion)Base Salary + Language Bonus + Meal AllowanceOn-site paid training for 10 days Initially the job will be at the office, with gradual transition to hybrid and the full-remote Direct contract with the client



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