Associate Director Business Service Center Porto

Há 4 dias

Porto, Portugal Linde Global Services Tempo inteiro

Linde Global Services Associate Director Business Service Center Porto (m/f/d) Porto, Portugal | req18478 What you will enjoy doing You will operate the Business Service Center Porto and manage all OTC and other business for the BUs Benelux, Iberia and France, delivering and meeting all SLA requirements Furthermore, you will lead >250 FTE across multiple functional and country organizations within the BSC Ensure compliance with company's policies and procedures, SOX, internal controls, accounting standards and statutory & fiscal regulations Improve retention and motivate teams by setting clear expectations & targets, career planning and personal development to drive a culture of outstanding customer service and develop strong working relationships with the business Constantly benchmark with other centers and identify Best Practices for operational and process improvement and enforce digitalization and automation to create efficiencies You have to demonstrate cost responsibility and improve efficiency, performance and quality metrics to optimise performance Role Model adherence to SHEQ, sustainability and compliance to demonstrate visible leadership, share learning and manage consequences You will actively participate in digitalization and contribute to the digital transformation of our company What makes you great You have an University degree, MBA is a plus Long term experience in Customer service, Order to cash or Sales & Marketing You are knowledgeable of all OTC and related business processes You have proven track record in program management and change management of complex transformation projects Excellent team management skills with a strong result orientation and holding teams accountable target achievement Experience in operational leadership role in Sales & Marketing Excellent communication, persuasion and conflict resolution skills, as well as fluent command of English, another REW language is a plus You are able to collect, interpret and use data effectively, driving digital transformation Why you will love working with us At Linde we identify ourselves with our products – either working for the technical or medical gases business.
Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees.
While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.
What we offer you
At Linde, the sky is not the limit.
If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless.
Be Linde.
Be Limitless.
This role is a full time position based on an unlimited contract.
The standard weekly working hours will be from 08:00 hrs till 17:00 hrs.
Have we inspired you?
Let´s talk about it We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.
Any designations used of course apply to persons of all genders.
The form of speech used here is for simplicity only.
Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe.
The company is committed to technologies and products that unite the goals of customer value and sustainable development.

  • Associate Director Business Service Center Porto

    Há 5 dias

    Porto, Portugal Linde Global Services Tempo inteiro

    Linde Global ServicesAssociate Director Business Service Center Porto (m/f/d)Porto, Portugal | req18478 What you will enjoy doing You will operate the Business Service Center Porto and manage all OTC and other business for the BUs Benelux, Iberia and France, delivering and meeting all SLA requirementsFurthermore,...

  • Associate Director Business Service Center Porto

    Há 13 horas

    Porto, Portugal Linde Global Services Tempo inteiro

    .Linde Global ServicesAssociate Director Business Service Center Porto (m/f/d)Porto, Portugal | req18478What you will enjoy doingYou will operate the Business Service Center Porto and manage all OTC and other business for the BUs Benelux, Iberia and France, delivering and meeting all SLA requirements.Furthermore, you will lead > 250 FTE across multiple...

  • Data Center

    4 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    A Egor Empresa de Trabalho Temporário, através do Job Center do Porto recruta Data Center (M/F) para empresa no Porto. **Funções**: - Tratamento de dados e suporte ao cliente; **Requisitos**: - Conhecimentos avançados de tratamento de dados em Excel; - Capacidade de organização e de gestão de elevado volume de dados; - Capacidade para trabalhar...

  • Data Center

    3 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    A Egor Empresa de Trabalho Temporário, através do Job Center do Porto recruta Data Center (M/F) para empresa no Porto. **Funções**: - Tratamento de dados e suporte ao cliente; **Requisitos**: - Conhecimentos avançados de tratamento de dados em Excel; - Capacidade de organização e de gestão de elevado volume de dados; - capacidade para trabalhar...

  • Operador/a de Contact Center

    4 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    A Egor Empresa de Trabalho Temporário, através do Job Center do Porto recruta Operador/a de Contact Center (M/F) para empresa no Porto. **Função**: - Gestão de reclamações; - atendimento telefônico; - utilização de ferramentas de CRM e das TI em geral; - entre outras funções inerentes; **Requisitos**: - Boa capacidade de comunicação (oral e...

  • Assistente de Data Center

    3 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    A Egor Empresa de Trabalho Temporário, através do Job Center do Porto, recruta Assistente Data Center (M/F) para prestigiado cliente no Porto. **Funções**: - Tratamento de dados e suporte ao cliente; **Requisitos**: - Conhecimentos avançados de tratamento de dados em Excel; - Capacidade de organização e de gestão de elevado volume de dados; -...

  • Operador de Contact Center

    3 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    A Egor Empresa de Trabalho Temporário, através do Job Center do Porto recruta Operador/a de Contact Center (Inbound) (M/F) para empresa no Porto. **Função**: - Gestão de reclamações; - Resolução de problemas; - entre outras funções inerentes; **Requisitos**: - Boa capacidade de comunicação (oral e escrita ) da língua portuguesa; -...

  • Associate Epidemiology Director

    3 meses atrás

    Porto Salvo, Portugal IQVIA Tempo inteiro

    Associate Epidemiology Director IQVIA Real World Solutions Home-Based/Hybrid/Office-Based  Join us on our exciting journey! This innovative epidemiologist role sits in the Center for Advanced Evidence Generation (CAEG) at IQVIA and reports directly to the Chief Scientific Officer. CAEG works alongside scientific teams across IQVIA andis...

  • Assistente Contact Center

    4 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    A Egor Empresa de Trabalho Temporário, através do Job Center do Porto recruta Assistente Contact Center (Outbound)(M/F) para prestigiado cliente na zona do **Porto.** **Funções**: - Contato telefónico estratégico a potenciais clientes para divulgar, promover e vender os Planos da empresa cliente; - Contribuir para o cumprimento dos objetivos...

  • Customer Service

    3 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    **A Egor - Empresa de Trabalho Temporário recruta, através do Job Center do Porto, para empresa localizada no Porto**: **Customer Service** **(M/F)** **Funções**: - Atendimento ao cliente e cobranças; - Suporte aos comerciais e ao Diretor Comercial; **Requisitos**: - Escolaridade mínima; - Experiência em funções similares; - Sólidos...

  • Customer Service

    3 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    **A Egor - Empresa de Trabalho Temporário recruta, através do Job Center do Porto, para empresa localizada no Porto**: **Customer Service** **(M/F)** **Funções**: - Atendimento ao cliente e cobranças; - Suporte aos comerciais e ao Diretor Comercial; **Requisitos**: - Escolaridade mínima; - Experiência em funções similares; - Sólidos...

  • Business Services Associate

    4 meses atrás

    Porto, Portugal Capgemini Engineering Tempo inteiro

    **Company**: **Hi there** We are Capgemini Engineering. A brand part of the Capgemini Group. We have the mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, diversity, inclusion, a purpose of inspiring excellence, and encouraging teams and leaders to bring their best...

  • Business Operations Associate

    3 meses atrás

    Porto, Portugal knok Tempo inteiro

    **Learn about knok** At knok, we dare to lead and humanise the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, reducing inequality in society. Through a Digital Front Door strategy, we connect patients, providers and healthcare professionals in one place. Since...

  • Consultor Comercial

    3 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    **Consultor Comercial - Porto** O Grupo Egor, através do Job Center do Porto, está a recrutar **Consultor Comercial **para integração na nossa **Agência do Porto**. **Funções**: - Prospeção comercial, angariação e fidelização de clientes. - Abordagem consultiva, com responsabilidade de acompanhamento e desenvolvimento de negócio na zona...

  • Boutique Sales Associate

    4 meses atrás

    Porto, Portugal Montblanc Tempo inteiro

    Reference Code: 92746**Boutique Sales Associate (Porto)**: - Porto, 13, PT- Fixed TermFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With...

  • Finance Director

    2 meses atrás

    Porto, Portugal Multipessoal Tempo inteiro

    We are recruiting a Finance Director for a growing biotech company based in Oporto.Responsibilities: Manage all financial activities, including financial planning, budgeting, forecasting, and analysis.Develop and implement financial strategies, policies, and procedures to ensure the company's financial health and sustainability.Provide strategic guidance and...

  • Head Business Services Center

    Há 13 horas

    Porto, Portugal Hays Tempo inteiro

    A multinational company is currently hiring a Head of Business Services Center. Your main responsibilities will focus on: - Operate the Business Services Center and manage the Order to Cash processes and other business units - Ensure compliance with company policies & procedures, SOX, internal controls, accounting standards and statutory & fiscal...

  • Technical Director

    4 meses atrás

    Porto, Portugal Saber Porto Tempo inteiro

    As a Technical Director at Saber Porto, you will play a pivotal role in the creation of high-quality, immersive video games. You will be responsible for overseeing the technical aspects of game development, providing technical leadership to the development team, and ensuring the successful implementation of the game's creative vision working closer with the...

  • Promotor (M/F) - Porto

    3 meses atrás

    Porto, Portugal EGOR PORTO Tempo inteiro

    A Egor Empresa de Trabalho Temporário, através do Job Center do Porto recruta PROMOTOR (M/F) para prestigiado cliente na zona do **Porto**. **Função**: - Promoção de prestigiada marca bancária e respetivos cartões; - Esclarecimento de dúvidas e abertura de contas bancárias; - 8H diárias, de 2ª a 6ª feira durante os meses de **Setembro e...

  • Customer Service Associate

    4 semanas atrás

    Porto, Portugal knok Tempo inteiro

    **Learn About Knok** At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing,...