Customer Service Associate

2 meses atrás


Porto, Portugal knok Tempo inteiro

**Learn About Knok**

At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering augmented telemedicine on 4 continents, and we have barely begun

**About the role**

As a** Customer Service Associate**, you will be in the front desk, supporting doctors in their medical appointments and using the platform, answering customer questions and responding to complaints.

As a Customer Service Associate, you will:

- Booking home consultations, ensuring efficiency
- Registration and management of appointment requests
- Controlling and monitoring of home consultations activity in real time
- Coordinating with the triage team and doctors
- Passing on feedback to other teams
- Ensuring a positive experience to doctors, customers and partners

**About you**

**To be considered for this role, here are the skills we're looking for**:

- You have previously worked in customer service;
- Graduation Degree;
- Computer skills and good ability to use different tools simultaneously;
- Good communication and argumentation skills;
- Team spirit;
- Time flexibility, namely for shifts (24h);
- Fluency in English, with the ability to communicate effectively both written and verbally to all levels in business.

**Nice to have**:

- Immediate availability to start functions;
- Experience in the context of health care;
- Have previous experience in working with healthcare and insurance providers.



  • Porto, Portugal knok Tempo inteiro

    **Learn About Knok** At knok, we dare to lead and humanise the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, reducing inequality society. Through a Digital Front Door strategy, we connect patients, providers and healthcare professionals in one place. Since 2015,...


  • Porto, Portugal knok Tempo inteiro

    **Learn About Knok** At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing,...


  • Porto, Portugal Knok Tempo inteiro

    Learn About KnokAt knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering...


  • Porto, Portugal knok Tempo inteiro

    **Learn About Knok** At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing,...


  • Porto, Portugal Maze Impact Sa. Tempo inteiro

    Learn About KnokAt knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering...


  • Porto, Portugal Maze Impact Sa. Tempo inteiro

    Learn About Knok At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering...


  • Porto, Portugal Maze Impact Sa. Tempo inteiro

    Learn About KnokAt knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering...


  • Porto, Portugal Knok Tempo inteiro

    Learn About Knok At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering...


  • Porto, Portugal Maze Impact Sa. Tempo inteiro

    Learn About Knok At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering...


  • Porto, Portugal Knok Tempo inteiro

    Learn About Knok At knok, we dare to lead and humanize the digital transformation of healthcare.We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society.We genuinely believe in it and you can recognize it in every person who embraces this mission.We are rapidly growing, delivering...

  • Customer Service Associate

    4 semanas atrás


    Porto, Portugal Knokcare Tempo inteiro

    Learn About KnokAt knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering...


  • Porto, Portugal Knok Tempo inteiro

    At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering augmented...


  • Porto, Portugal Knok Tempo inteiro

    Learn About KnokAt knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering...


  • Porto, Portugal knok Tempo inteiro

    **Learn About Knok** At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing,...


  • Porto, Porto, Portugal Customer Labs Tempo inteiro

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Customer Labs. As a Customer Service Representative, you will be responsible for providing exceptional customer support to German-speaking customers through various communication channels.Key Responsibilities:Provide customer support via phone, email, chat, and...


  • Porto, Porto, Portugal Customer Labs Tempo inteiro

    Customer Service AdvisorAt Customer Labs, we're seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our German-speaking customers through various communication channels.Key Responsibilities:Provide timely and effective support to...


  • Porto, Portugal knok Tempo inteiro

    Learn About KnokAt knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering...


  • Porto, Porto, Portugal Speakit Tempo inteiro

    Discover Your Career PotentialAt Speakit, we're seeking a highly skilled Dutch Customer Service Associate For E-commerce to join our team. As a key member of our customer support team, you'll provide exceptional service to our clients, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:• Provide primary point of contact for...

  • Customer Support Associate

    2 semanas atrás


    Porto, Porto, Portugal Pvcomplete Tempo inteiro

    About the RoleWe are seeking a highly motivated and organized Customer Support Associate to join our team at PVComplete.Your primary responsibility will be to provide exceptional customer service to our clients, ensuring their needs are met and their concerns are addressed promptly.Key Responsibilities:Maintain a positive and empathetic attitude when...

  • HR Services Associate

    3 semanas atrás


    Porto, Porto, Portugal Adidas Tempo inteiro

    Job Summary:We are seeking an HR Services Associate to join our team at Adidas. As an HR Services Associate, you will play a vital role in providing excellent services and business competence regarding all HR Services related processes.Key Responsibilities:Perform general administration of HR Services tools, programs, and processes on a global level.Direct...