HR Services Associate

4 semanas atrás


Porto, Porto, Portugal Adidas Tempo inteiro

Job Summary:

We are seeking an HR Services Associate to join our team at Adidas. As an HR Services Associate, you will play a vital role in providing excellent services and business competence regarding all HR Services related processes.

Key Responsibilities:

  • Perform general administration of HR Services tools, programs, and processes on a global level.
  • Direct support to Team Lead in HR Benefits topics, including HR requests, dispatching, auditing, improvements, and problem-solving.
  • Be a contact person and provide professional advice, expertise, and service excellence for the HR community and relevant stakeholders regarding Benefits and complex HR Compensation topics.
  • Provide consistent information to employees on HR Benefits topics.
  • Handle several benefits processes related to Germany, Netherlands, Portugal, and Switzerland, including birth cards, baby gifts, commuting reimbursements, sports allowance, and more.
  • Be a contact person with Employees for follow-up tasks for the Benefits Team.
  • Maintain system-wide through SAP.
  • Handle standard inquiries and support through ticket service or via phone (if required).
  • Timely execute assigned tasks and issues according to defined processes, timetables, and service levels in compliance with tariff and works agreements.
  • Contribute to continuous improvement of HR Services procedures, processes, and systems and respective documentation.
  • Provide input for the creation of user manuals and process mappings.
  • Provide input for communication of standards, procedures, and processes to employees, internal customers.
  • Participate regularly in workshops and meetings held by subject matter experts within HR Services.


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