Client Services Officer French Or English Speaking
2 semanas atrás
THE POSITION
Our operations Department is recruiting on a permanent contract, new Client Services Officers, French-speaker or fluent in English and French.
Supporting the Client Services Manager, you will join a dynamic and welcoming management unit at our Lisbon office, located at 125 Avenida 5 de Outubro.
In this role, you will advise and assist our clients with their inquiries via phone and email.
More specifically, you will be responsible for the following tasks:
Customer Relationship
Handle customer inquiries and provide advice regarding their health insurance contracts, coverage, reimbursements, and all aspects of their contract life (subscription, amendments, cancellations, premiums, etc.).
Administrative Management
Contracts: registration and cancellation, premium collection.
Health services: enter reimbursements, create quotes, issue coverage approvals... in accordance with internal procedures.
Client files: update and modify customer records (contract details, address, bank account information, etc.).
Customer Satisfaction
Contribute to customer satisfaction through the quality of your responses, the efficiency of your work, and your contribution to achieving performance indicators.
There will be no sales or prospecting involved in this role.
By joining our team, you will benefit from a strong spirit of collaboration and knowledge sharing. You will also receive internal training and ongoing support.
Our employees enjoy various social benefits, including quarterly bonuses, annual bonuses, meal and transport allowances, free health insurance for you and your family, and more.
We also ensure work-life balance through our company agreements and flexible working arrangements: variable hours and remote work.
THE IDEAL CANDIDATE
We are looking for enthusiastic and versatile Client Services Officers who can provide high-quality service while enhancing the customer experience.
The ideal candidate will be able to understand our clients' needs, handle diverse situations, and work well both independently and as part of a team.
We are seeking candidates who are French-speaking or bilingual in English and French.
Do you recognize yourself in this profile? Then apply now to join our fast-track recruitment process, which consists of two steps: a phone interview with HR followed by an interview with the Customer Relationship Manager. We look forward to meeting you
#J-18808-Ljbffr
-
Client Services Officer French Or English Speaking
3 semanas atrás
Lisboa, Portugal Groupe Henner Holding Sas Tempo inteiroTHE POSITIONOur operations Department is recruiting on a permanent contract, new Client Services Officers, French-speaker or fluent in English and French.Supporting the Client Services Manager, you will join a dynamic and welcoming management unit at our Lisbon office, located at 125 Avenida 5 de Outubro.In this role, you will advise and assist our clients...
-
Client Services Officer French Or English Speaking
2 semanas atrás
Lisboa, Portugal Groupe Henner Holding Sas Tempo inteiroTHE POSITION Our operations Department is recruiting on a permanent contract, new Client Services Officers, French-speaker or fluent in English and French.Supporting the Client Services Manager, you will join a dynamic and welcoming management unit at our Lisbon office, located at 125 Avenida 5 de Outubro.In this role, you will advise and assist our clients...
-
Client Services Officer French Or English Speaking
3 semanas atrás
Lisboa, Portugal Groupe Henner Holding Sas Tempo inteiroTHE POSITION Our operations Department is recruiting on a permanent contract, new Client Services Officers, French-speaker or fluent in English and French.Supporting the Client Services Manager, you will join a dynamic and welcoming management unit at our Lisbon office, located at 125 Avenida 5 de Outubro.In this role, you will advise and assist our clients...
-
French Or English Client Services Officer
3 semanas atrás
Lisboa, Portugal Adecco Tempo inteiroAre you looking for a Manager position based in Lisbon? We are recruiting within our entity 1 new Client Services Manager to meet our growth challenges. Reporting to the Regional Manager, you will manage and support a team of 6 to 12 employees. You will be responsible for the quality of customer service in the field of international health insurance plans...
-
Lisboa, Lisboa, Portugal Adecco Tempo inteiroJob SummaryAre you passionate about delivering exceptional customer service and working in a dynamic environment? We're seeking a French/English speaker to join our team as a Client Services Officer. About the RoleAs a Client Services Officer, you will be responsible for providing excellent customer service to our clients, managing customer relationships,...
-
Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiroJob SummaryWe are seeking a French and English speaking Client Services Officer to join our team at Adecco Prestação De Serviços, Lda. As a Client Services Officer, you will be responsible for advising and assisting insureds via phone and email regarding the payments of their benefits, managing customer relations, and contributing to clients'...
-
French/English Client Services Officer
Há 19 horas
Lisboa, Portugal Buscojobs Portugal Tempo inteiroAre you keen on back-office tasks and passionate about Customer Service? We're looking for French and English speakers to work for our client, an Insurance Company! Your daily mission will be advising and assisting insureds via phone and e-mail regarding the payments of their benefits, managing customer relations, and contributing to clients' satisfaction....
-
French/English Client Services Officer
2 meses atrás
Lisboa, Portugal Adecco Tempo inteiro?? Are you keen on back-office tasks and passionate about Costumer Service? We're looking for French and English speakers to work for our client, an Insurance Company! ?? Your daily mission will be advising and assisting insureds via phone and e-mail regarding the payments of their benefits, managing customer relations and contributing to clients'...
-
Client Services Officer
2 meses atrás
Lisboa, Portugal Gigroup Tempo inteiroWe are looking for an Insurance Support Administrative (f/m/d) who can speak fluently French, for one of our clients operation in Lisbon that provides personal insurance solutions. Conditions: Gross base salary + Meal allowance + Individual Bonus + Quarterly Bonus + Transport allowance + Health and disability insurance; Work Contract directly with our...
-
French Or German Speaking Human Resources Administrator
3 semanas atrás
Lisboa, Portugal Language Matters Tempo inteiroFrench or German speaking Human Resources AdministratorA global market-leading biopharmaceutical company is currently looking for a bilingual French or German speaking HR Associate to work within the HR Department based in Stockley Park. You will be the first point of contact for inquiries regarding the internal HR systems and act as a subject matter expert...
-
French-Speaking Client Care Specialist Position in Lisbon
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: French-Speaking Client Care SpecialistLocation: Lisbon, PortugalJob Type: On-siteAbout the Role:As a French-Speaking Client Care Specialist, you will provide exceptional service to French-speaking clients through various communication channels. Your responsibilities will include client support, problem-solving, data management, and building strong...
-
Lisboa, Portugal Cross Border Talents Tempo inteiroFrench-Speaking Customer Service Representative in Lisbon Dynamic company urgently seeks a French-speaking Customer Service Representative to join our team in Lisbon.Requirements: Must have a European Union residency permit or a valid residence permit.Excellent communication skills and ability to resolve issues effectively.Previous experience in customer...
-
French Speaking Customer Service Advisor
Há 3 dias
Lisboa, Portugal Cross Border Talents Tempo inteiroFrench Speaking Customer Service Advisor This role involves liaising with legal professionals, regulatory bodies, and National Enforcement Bodies (NEB). You will not interact directly with clients, but instead focus on collaborating with these agencies to ensure compliance with passenger rights regulations. Your work will be essential in managing claims and...
-
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroExciting Career Opportunity: Become a Client Care Specialist in Lisbon, PortugalJob Title: French-Speaking Client Care SpecialistLocation: Lisbon, PortugalWork Arrangement: On-siteOverview: Are you passionate about delivering exceptional customer service? We are looking for a French-Speaking Client Care Specialist to join our team in Lisbon, Portugal. This...
-
Finance Officer
Há 2 dias
Lisboa, Portugal Acolad Tempo inteiro**Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad, Livewords, TextMaster, and Ubiqus, our group operates across 25 countries with a dynamic network of over 2,500 internal experts and more than 20,000 external linguists.** **At Acolad, every position plays a crucial role in our...
-
Client Services Officer W/m
3 semanas atrás
Lisboa, Portugal Groupe Henner Tempo inteiroTHE POSITION Our operations Department is recruiting on a permanent contract, new Client Services Officers, French-speaker or fluent in English and French. Supporting the Client Services Manager, you will join a dynamic and welcoming management unit at our Lisbon office, located at 125 Avenida 5 de Outubro. More specifically, you will be responsible for...
-
Lisboa, Portugal Cross Border Talents Tempo inteiroExciting Career Opportunity: Become a Client Care Specialist in Lisbon, Portugal! Job Title: French-Speaking Client Care Specialist Location: Lisbon, PortugalWork Arrangement: On-site Overview: Are you passionate about delivering exceptional customer service? We are looking for a French-Speaking Client Care Specialist to join our team in Lisbon, Portugal....
-
Customer Service Representative for French-Speaking Beauty Brand
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob OverviewAt Cross Border Talents, we're seeking a skilled Customer Service Representative to provide exceptional service to our French-speaking clients in the beauty sector. As a remote agent, you'll be the first point of contact for customers, ensuring their inquiries are resolved efficiently and to their satisfaction.Key ResponsibilitiesProvide...
-
Finance Officer
Há 2 dias
Lisboa, Portugal Acolad Tempo inteiroLisbon, Lisbon, Portugal - Finance and Accounting **Description**: **Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad, Livewords, TextMaster, and Ubiqus, our group operates across 25 countries with a dynamic network of over 2,500 internal experts and more than 20,000 external...
-
Finance Officer
Há 2 dias
Lisboa, Portugal Acolad Tempo inteiroAcolad is an international leader in language and content solutions, services, and technologies.Represented by the brands Acolad, Livewords, TextMaster, and Ubiqus, our group operates across 25 countries with a dynamic network of over 2,500 internal experts and more than 20,000 external linguists.At Acolad, every position plays a crucial role in our global...