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Gbs T&E

2 meses atrás


Lisboa, Portugal Syensqo Tempo inteiro

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Syensqo Job Grade: S19

Job Overview and Responsibilities *

Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.

Join us in one of our 3 service centres: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the start.

The T&E / Car Fleet Service Owner is accountable for service offer definition, design, performance, improvements, automation, result, satisfaction and optimizing the cost to deliver.

Key responsibilities of Service Owner:

Service Ownership

Ensure that the vision and strategic direction of the service delivery model is linked to Syensqo strategy

Design, improve and document services/processes to achieve business and users' objectives in the most efficient and compliant way

Contribute to Group policy and compliance rules definition

Define Service Level Agreement and related KPIs to reach user needs and best-in-class ambition

Benchmark to ensure alignment with World Class organization, process optimization and best practices

Define the best make & buy approach and select the required external services to support the process

Drive collaboration and process change management between all functions and businesses

Unlock cross-functional synergies, new capabilities, technology, efficiencies to achieve new savings

Ensure prioritization on projects and Continuous Improvement initiatives to leverage the resources

Define Internal controls

Technology assessment, innovation and investment

Act as functional / product owner of tools and applications supporting the process

In charge of building business case that require budget for service/process enhancements

Work closely with stakeholders and internal partner, IT, RPA, Data and project teams on solution development

Be aware about the latest technology innovation in the domain

Create trusting partnership with stakeholders (internal or external)

Be known and recognized by BSA stakeholders as Service Owner in the appropriate domain

Take ownership and create, maintain and be active in networking

Initiate and maintain improved collaboration, within the Service Unit and across GBS/BSA organization, to accelerate improvement

Staff Management

Set priorities and/or plan work for a weekly or daily schedule

Ensure that team output is in line with applicable delivery indicators, quality, deadlines, cost and work in line with group standards (e.g. Health and Safety)

Organize and assess work of the team

Ensure team member development and career progression

Inform, train, motivate, coach all team members to facilitate their growth

Promote spirit of accountability, speak up to act as problem solver

Ensure business continuity and backups are in place

Ensure or perform training activities (ex: onboarding of new employees in the team)

In addition, the The Global Fleet Manager will be responsible for:

Collaborate and co-create the global Fleet Mgt roadmap with Global Package Owner, ensuring Fleet Mgt Strategy and Services Delivery area aligned with the Group needs, benchmarks and service delivery indicators.

Engage with HR, Finance, Facilities and Procurement stakeholders to ensure the E2E delivery of Fleet Mgt services in collaboration with all involved parties.

Drive global policy adoption discipline, ensure the Fleet Mgt services are aligned and standardized and compliant with local practice benchmarks and levels of complexity (e.g. depending on fleet size per country).

Responsible for global fleet vendor management for global / regional services that are not covered by the Procurement.

Education and Experience *

Degree or Diploma in a relevant discipline

Possess at least 10 years of experience in procurement or purchasing domains

Provisioning background

Service/Process design experience

Project Management experience

Must-have skills *

Interpersonal skills

Analytical skills and understanding of technology

Possess a digital mindset

Proactive with a high level of initiative

Continuous Improvement skills

Strong collaboration skill

Service driven mindset

Customer - orientated with good level of problem-solving skills

Ability to interact with all levels in the organization

Must-have language skills

Fluent in English (both written & spoken)

About us

Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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