Senior It Support Analyst

2 meses atrás


Lisboa, Portugal Nimber Tempo inteiro

We are Nimber, and we are not just filling positions; we are building a team that is ready to shake things up. If you are ready to rewrite the rules and make a real impact, this is your moment. Join us and let's put the future where it belongs: in the hands of passionate people.What does Nimber mean?In mathematics and game theory, they are numbers with special properties of addition and multiplication. And what we really want is to add value to customers' projects.Main Tasks:Windows desktop support and fixing operating system/driver/software issuesDell environment Microsoft 0365 Office resolving customer issues, SME on SharePoint and Teams end user supportAccount administration (e.G. Active Directory, group policy, Okta, logon problems including remote logon issues)iPhone email support - Airwatch (e.G. mailbox setup and synchronisation issues)ServiceNow experience, ticket and escalation handlingAV meeting room support and troubleshootingCisco VCsSolsticeApp SpaceLiaise with HQ team and local AV vendorRegional Technical LeadEscalation point for the other desktop membersOpening tickets with MicrosoftWindows Vulnerability management via RiskSense and PowerShell scriptingAsset life-cycle replacement, reporting and recyclingEMEA Meeting room monthly reportingRoll out of Tanium & ControlUpProcess automation using Power Automate and MS FormsNice to Have:Experience of the ITIL principles (Including Incident, Problem, Change and Configuration Management)Need to Have:Excellent English communication skillsWork Modality:Remote WorkingWhat does Nimber expect from you?Be passionate about what you do.Take the first step using the talent of Accelerated Innovation.Define the right strategy with the gift of Sensitive Impartiality.Decide to put into practice the privilege of Shielded Independence daily.This is our winning strategy, built on the core principles of impartiality, independence, and fairness at Nimber. The only thing missing is youReady to join us and succeed?If you're tired of feeling like just a number, send us your application and become a Nimber.#J-18808-Ljbffr


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