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Customer Service Representative (Portuguese-speaking) - Social Media page is loaded Customer Service Representative (Portuguese-speaking) - Social Media Apply locations PRT Porto - Avenida Sidonio Pais Nº 93 posted on Posted 5 Days Ago job requisition id R1451939 Job Title:Customer Service Representative (Portuguese-speaking) - Social Media Job DescriptionExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.If you're looking to grow and be inspired, as a  Customer Service Representative in Porto, Portugal (On-Site), you will be supporting our client's different areas of social media, in our offices in Porto. You'll be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.Career growth and personal developmentWe'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.What you will do in this roleAs a Customer Service Representative, you will:Be a single point of contact for advertisers and agencies (SMB) for different types of inquiriesPut together solutions to support and expand your customer's self-serve advertising customer baseManage all different types of inquiries generated via inbound activities such as chat, email and social media messengerDemonstrate the value of advertising solutions and provide post-sales support for all self-service productsFrom the beginning, you will take an active role in providing excellent and nimble customer service experience and continuously seek initiatives to enhance service and improve the overall customer advertising experienceYour qualificationsConcentrix is a great match if you:Online Advertising Experience is a big plus - but not mandatoryFluent, verbal and written in Portuguese (C1)E nglish level (intermediate)Familiarity with online advertising products/vendorsAbility to multitask & work under pressureFast learner, diligent workerYou are expected to provide background checks (certificate for highest level of education, references from previous employment, clean criminal record)If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.What's in it for youIn this role, we offer benefits that help you support your unique lifestyle:Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)Competitive salary and performance bonusCentral location in Porto, PortugalBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classesExperience the best version of youIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.Location:PRT Porto - Avenida Sidonio Pais Nº 93 Language Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsSimilar Jobs (5) Customer Service Representative (Spanish-speaking) - Social Media locations PRT Porto - Avenida Sidonio Pais Nº 93 posted on Posted 5 Days Ago English Speaking Customer Service Agent for Social Media - Porto locations PRT Porto - Avenida Sidonio Pais Nº 93 posted on Posted 30+ Days Ago Customer Service Representative (Portuguese-speaking) - Cryptocurrency Company locations PRT Porto - Avenida Sidonio Pais Nº 93 posted on Posted 14 Days AgoHi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future.Some call us a global technology and services leader.But we're so much more.Human-centered, tech-powered, intelligence fuelled.Every day we're busy helping over 2000 of the world's best brandssolve their toughest business challenges.Whether it's……designing game-changing brand experiences,building and scaling secure AI technologies,or building loyalty to drive revenue.We've got them covered. But how?We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.We're the strategic thinkers who designbrand-defining experiences.The technologists & engineers who buildsmarter solutions.And the operational experts who run it all and make it work seamlessly.By integrating strategy & design with data & analytics, enterprise technology,and digital operations.You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.#J-18808-Ljbffr

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