Rv Sales Operations Analyst
2 semanas atrás
ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
As an RV Sales Operations Analyst, you will be part of our regional RV Sales team and play a crucial role in enabling and optimizing our vehicle sales operations across North America (NA) and Asia-Pacific (APAC). Reporting to the RV Sales Operations Lead, you will focus on creating scalable processes, ensuring seamless delivery operations, and driving compliance while working closely with our Commercial and Operations teams. This is an exciting opportunity to contribute to the growth of a high-impact function within Indie Campers.
WHAT WILL YOU WORK ON?
Generate leads and proactively engage with auction houses and vehicle dealers;
Coordinate the fulfilment process before, during and after a sale, ensuring timely delivery of vehicles and associated documentation to buyers;
Establish efficient processes for vehicle deliveries, ensuring quality, compliance, and stakeholder satisfaction;
Act as a point of contact for RV Sales and Field Operations teams, ensuring smooth collaboration;
Analyze current processes in North America and identify areas for improvement, building scalable frameworks;
Track and enhance key performance indicators (KPIs), such as SLA adherence and delivery quality;
Create dashboards and reports to support decision-making and process optimization;
Ensure compliance with legal and operational requirements across all regions of responsibility.
WHO ARE WE LOOKING FOR?
Bachelor's degree in Business, Operations, or a related field;
Up to 2 years of relevant experience in a PMO role or Sales Operations role;
Proficiency in advanced Excel / Google Sheets, including formulas, pivot tables, dashboards, and data visualization;
Strong analytical and problem-solving abilities;
You are hands-on, resourceful, and have a flexible approach to work;
Strong organizational skills and ability to work autonomously;
You thrive in fast-paced environments and feel comfortable with ever-changing situations;
You are motivated by taking ownership of your projects;
Fluency in English is mandatory;
Other language skills are nice to have.
You'll have the opportunity to join a high-growth company where your ideas will shape RV Sales operations across North America and APAC. Gain global exposure by collaborating with stakeholders worldwide and develop scalable processes in a fast-paced, innovative environment.
Are you ready to Go Indie?
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