Customer Success Manager Team Lead, Specialised Product Delivery
4 semanas atrás
.Customer Success Manager Team Lead, Specialised Product DeliveryCustomer Success Manager Team Lead, Specialised Product DeliveryApply locations: Lisbon, PortugalTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R-240024Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.Title and SummaryWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.All About UsThe Client Service team is a key differentiator for Mastercard, providing the innovative services that help our customers grow.
Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.All About the RoleMake an Impact as a Customer Success Manager, Team Lead, Specialized Product Delivery (SPD), Advisors & Consulting Services.Advisors Specialized Product Delivery is a client-facing team driving Customer Success for Mastercard Services, Data and Platforms by:Building strong credible relationships with our clients and internal stakeholders.Acting as 'voice of the customer' internally and use valuable feedback/insights to drive customer experience.Reducing customer churn in supporting renewals and driving customer expansion.Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions.Acting as the knowledge expert on products and solutions and the most effective means of implementations.Collaborating cross-functionally with product, sales, and marketing teams to align customer insights with business strategies and identifying growth opportunities including selling Mastercard products and services.Your Responsibilities:Lead and mentor a team of customer success managers including driving objectives, supporting their career development, day-to-day guidance, escalation management and aligning with other Mastercard teams.Act as a coach for our customers to support their strategic goals.Partner with the sales teams with a commercial mindset to ensure clear & required solution definition for the client.Conduct product demos, develop and deliver training sessions and/or workshops.Engage with users to understand current needs and pain points.Research and deliver solutions for complex problems and respond to inquiries.Manage escalations effectively - providing proactive solutions to address customer challenges.Drive usage and engagement of the products across the MBI suite
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Customer Success Manager Team Lead, Specialised Product Delivery
2 semanas atrás
Lisboa, Lisboa, Portugal MasterCard Tempo inteiroCustomer Success Manager Team Lead, Specialised Product DeliveryCustomer Success Manager Team Lead, Specialised Product DeliveryApply locations: Lisbon, PortugalTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R-240024Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our...
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Lisboa, Lisboa, Portugal Phiture Tempo inteiroOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Customer Success Manager, Specialised Product Delivery
4 semanas atrás
Lisboa, Lisboa, Portugal MasterCard Tempo inteiroCustomer Success Manager, Specialised Product DeliveryCustomer Success Manager, Specialised Product DeliveryApply locations Lisbon, Portugal time type Full time posted on Posted 2 Days Ago job requisition id R-241408Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're...
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Customer Success Manager, Specialised Product Delivery
4 semanas atrás
Lisboa, Lisboa, Portugal MasterCard Tempo inteiroCustomer Success Manager, Specialised Product DeliveryCustomer Success Manager, Specialised Product DeliveryApply locations Lisbon, Portugal time type Full time posted on Posted 2 Days Ago job requisition id R-241408Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're...
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Customer Success Manager Team Lead, Specialised Product Delivery
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Customer Success Manager, Specialised Product Delivery
3 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Lisboa, Lisboa, Portugal Phiture Tempo inteiroOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.Our technology and innovation, partnerships and...
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Junior Customer Success Manager, Specialized Product Delivery
3 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiro.Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.Our technology and innovation, partnerships and...
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Junior Customer Success Manager, Specialized Product Delivery
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Lisboa, Lisboa, Portugal Phiture Tempo inteiroOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Product Delivery Lead
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Lisboa, Lisboa, Portugal UNIT4 NV Tempo inteiroWe are in the business of empowering people in service organizations with innovative enterprise software solutions. Our approach to delivering ERP is self-driving, adaptive and intuitive, changing the way people work. We empower people and deliver a better experience so they can focus on meaningful high-value work.Job DescriptionThe Customer Success Business...
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Lisboa, Lisboa, Portugal Decskill Tempo inteiroAt Decskill, we believe in empowering our teams to deliver high-quality software products. As a Delivery Manager, you will play a key role in ensuring that product releases are delivered on time, meet quality standards, and align with business goals.We are looking for a skilled professional to join our team and lead the delivery of software products in a...
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Junior Customer Success Manager, Specialized Product Delivery
3 semanas atrás
Lisboa, Lisboa, Portugal Mastercard Tempo inteiroOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships,...
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Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the Role: We are seeking a highly motivated Customer Success Manager to join our team at Phiture. The ideal candidate will have a strong background in delivering SaaS solutions and data products, with a proven track record of fostering strong customer engagement and leading to successful product deliverables.In this role, you will work closely with our...
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Customer Success Lead
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Lisboa, Lisboa, Portugal CLEVERLY LDA (Portugal) Tempo inteiroCLEVERLY LDA (Portugal) invites applications for a Technical Account Manager position on our Global Customer Success team. As a key member of our team, you will be responsible for delivering exceptional customer experiences that drive business growth and loyalty.The ideal candidate will have a strong background in account management, sales, or a related...
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Lisboa, Lisboa, Portugal Team Tempo inteiroTeam IT values diversity and promotes an inclusive work environment where everyone has equal opportunities. We're seeking a seasoned Product Owner to lead our digital product governance efforts. The ideal candidate will have a Bachelor's degree in Computer Science or a related field and at least 4 years of experience in product management. Strong knowledge...
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Customer Delivery Specialist
Há 3 dias
Lisboa, Lisboa, Portugal MasterCard Tempo inteiroCompany OverviewMastercard is a leading global payments and technology company that enables communities to thrive and economies to flourish. Our purpose is to make transactions secure, simple, smart and accessible.All About UsThe Client Service team is a key differentiator for Mastercard, providing innovative services that help our customers grow. We are...