Service Desk Agent German Speaker

2 semanas atrás

Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Service Desk Agent with HCL Technologies, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders. The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment. Tasks Manage incoming client contacts and escalations with compassion and proactivity, in order to prioritize their needs and provide unique solutions to problems. Own the Stakeholder Experience by liaising with diverse Helpdesks (for troubleshooting assistance), product partners (both certified through the client and third-parties), and Quality Engineering teams. Coordinate regular calls with the client, for refills and upgrades to product accessories. Process both client-generated and internally generated service request tickets, within specified delivery times. Administrative support to certify client details, and alter any incorrect information within our stakeholder's client database. Requirements High School Diploma or Secondary School Completion Equivalent Minimum of a year's experience in a Customer Support or client facing role, preferably in a multi-national environment. Close familiarity with Computers and Digital Network configurations. Including advanced level working knowledge of the Microsoft Office Suite. Adaptable to working alongside the time zone and calendar of local stakeholders. Required Language Thresholds: German (C2: Native-Level Fluency), English (B2: Independent User Level) Benefits Competitive Salary Meal Allowance on Card Career Progression Opportunities Parenthood Program Well-rounded Health and Life Insurance Packages On-site gym: includes indoor pool access, fitness classes, and a football pitch Staff Canteen with varied food options and river-facing balcony seating #J-18808-Ljbffr

  • Service Desk Agent German Speaker Hybrid

    4 semanas atrás

    Lisboa, Portugal HCL Technologies Tempo inteiro

    **Service Desk Agent - German Speaker** We are HCLTech, one of the fastest-growing large tech companies in the world and home to 211,000+ people across 52 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and...

  • Service Desk Agent German Speaker Hybrid

    2 meses atrás

    Lisboa, Portugal HCL Technologies Tempo inteiro

    **Service Desk Agent - German Speaker** We are HCLTech, one of the fastest-growing large tech companies in the world and home to 211,000+ people across 52 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and...

  • Service Desk Agent

    2 meses atrás

    Lisboa, Portugal HCL Technologies Tempo inteiro

    **Service Desk Agent - German Speaker** HCL Technologies a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Service Desk Agent you will be the main point of contact for technical and customer support issues across Europe. **Responsibilities** - Manage incoming client contacts...

  • Service Desk Agent

    4 semanas atrás

    Lisboa, Portugal HCL Technologies Tempo inteiro

    **Service Desk Agent - German Speaker** HCL Technologies a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Service Desk Agent you will be the main point of contact for technical and customer support issues across Europe. **Responsibilities** - Manage incoming client contacts...

  • Service Desk Agent

    2 semanas atrás

    Lisboa, Portugal HCL Technologies Tempo inteiro

    **Service Desk Agent - German Speaker** HCL Technologies a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Service Desk Agent you will be the main point of contact for technical and customer support issues across Europe. **Responsibilities** - Manage incoming client contacts...

  • Service Desk Agent German Speaker Hybrid

    2 semanas atrás

    Lisboa, Lisboa, Portugal HCL Technologies Tempo inteiro

    Service Desk Agent - German SpeakerWe are HCLTech, one of the fastest-growing large tech companies in the world and home to 211,000+ people across 52 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.The driving force behind that work, our people, are diverse, creative, and passionate,...

  • Service Desk Agent German Speaker

    Há 7 dias

    Lisboa, Portugal Hcltech Tempo inteiro

    Description: We are searching for a Service Desk Agent German Speaker that is effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment and wants to make a real impact on the technology industry.As a Service Desk Agent with HCL Technologies, you will be the first point of contact for supply and demand...

  • Service Desk Agent German Speaker

    2 semanas atrás

    Lisboa, Lisboa, Portugal HCLTech Tempo inteiro

    We are looking for a Service Desk Agent who is proficient in German and excels in communication, problem-solving, and thriving in a fast-paced environment. This role offers you the opportunity to have a real impact on the technology sector. As a Service Desk Agent at HCL Technologies, you will serve as the initial contact point for customer support inquiries...

  • Service Desk Agent

    Há 7 dias

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading tech company that is looking to recruit a German speaking Service Desk Agent to join their team. Position: Service Desk Agent Location: Lisbon, Portugal, Braga, Portugal or Remote, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Communicate with...

  • Service Desk Agent

    2 semanas atrás

    Lisboa, Lisboa, Portugal HCL Technologies Tempo inteiro

    Service Desk Agent - German SpeakerHCL Technologies a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).As a Service Desk Agent you will be the main point of contact for technical and customer support issues across Europe.Responsibilities Manage incoming client contacts and escalations...

  • Service Desk Agent German Speaker

    2 semanas atrás

    Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

    We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).As a Service Desk Agent with HCL Technologies, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders.The ideal candidate will be an effective communicator, an...

  • German Service Desk Agent

    Há 6 dias

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    As a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders. The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment. Responsibilities Manage incoming client contacts and escalations...

  • Service Desk Agent German Speaker

    2 semanas atrás

    Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

    We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Service Desk Agent with HCL Technologies, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders. The ideal candidate will be an effective communicator, an...

  • Service Desk Agent German Speaker

    2 semanas atrás

    Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

    We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).As a Service Desk Agent with HCL Technologies, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders. The ideal candidate will be an effective communicator, an...

  • Service Desk Agent German Speaker

    2 semanas atrás

    Lisboa, Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

    We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).As a Service Desk Agent with HCL Technologies, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders. The ideal candidate will be an effective communicator, an...

  • Service Desk Agent German Speaker

    2 semanas atrás

    Lisboa, Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

    We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).As a Service Desk Agent with HCL Technologies, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders.The ideal candidate will be an effective communicator, an...

  • Service Desk Agent German Speaker

    2 semanas atrás

    Lisboa, Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

    We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Service Desk Agent with HCL Technologies, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders. The ideal candidate will be an effective communicator, an...

  • Service Desk Agent

    Há 7 dias

    Lisboa, Portugal HCL Technologies Tempo inteiro

    **Service Desk Agent - Dutch Speaker** HCL Technologies a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Service Desk Agent you will be the main point of contact for technical and customer support issues across Europe. **Responsibilities** - Manage incoming client contacts...

  • Service Desk Agent

    Há 7 dias

    Lisboa, Portugal HCL Technologies Tempo inteiro

    **Service Desk Agent - Polish Speaker** HCL Technologies a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Service Desk Agent you will be the main point of contact for technical and customer support issues across Europe. **Responsibilities** - Manage incoming client contacts...

  • German Service Desk Agent

    4 semanas atrás

    Lisboa, Portugal Emprego PT Tempo inteiro

    Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. **Job Title**: German Service Desk Agent **Job Location**: Portugal **Role Purpose**: We provide extensive training to ensure you are brought up to speed on...