Customer Support Agent
3 semanas atrás
O que procura nos candidatosWould you like to join a new and exciting project? Do you like the challenge of solving complicated problems? Then we have the right job for youWe are seeking experienced professionals to join our Customer Services team for an exciting new brand in Portugal. The main responsibilities of the candidate will be dealing with customer requests (live chat and tickets) in accordance with the company's Responsible Gaming, AML and other relevant policies. Our aim is to build a truly customer-focused and "best in the industry" team.All you need is:1+ years of experience in a similar role;Fluency in the Portuguese language;Good English level;Knowledge of regulatory requirements towards Responsible Gambling and AML;Fast typing skills;The right attitude, accurate, hard-working, attentive to details, proactive and self-organized person.Also, it will plus if you have:Experience using customer support software (Zendesk).Que funções irão desempenharYour responsibilities will be:Interacting with customers via live chat and emails;Ensuring that all customers receive top-notch service;Championing improvements in products and processes to ensure constantly improving service;Assisting other departments to ensure compliance with regulatory requirements and other applicable laws.Enviar CandidaturaCriar CV GrátisDenunciar
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Customer Support Agent
1 dia atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**We from Cross Border Talents are looking for Italian speakers for the role of Customer Support Agent, to work in Lisbon.** **Your Role as a Customer Support Agent** - Answer to inbound calls and customer inquiries - Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic...
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Customer Support Agent
Há 4 dias
Lisboa, Portugal Cross Borders Talents Tempo inteiro**Job Title: Customer Support Agent (German Speaker)** **Location**: Lisbon, Portugal **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in German....
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Customer Support Agent
Há 1 mês
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Identify issues...
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Customer Support Agent
Há 1 mês
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Turkish speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...
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Customer Support Agent
Há 1 mês
Lisboa, Portugal JUJUR Tempo inteiroPosition: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits - Use cheat sheets, guides and protocols provided during the training -...
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Customer Support Agent
4 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit Arabic-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...
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Customer Support Agent
Há 1 mês
Lisboa, Portugal David Kennedy Recuitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Empathize with...
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Customer Support Agent Dutch
2 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Dutchspeaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon (Santos) Portugal ...
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Senior Customer Support Agent
Há 1 mês
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit an experienced German-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: -...
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Customer Support Agent
3 semanas atrás
Lisboa, Portugal Jujur Tempo inteiroPosition: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chat) Ensure customer satisfaction and provide professional customer support Handle customer complaints, provide appropriate solutions and alternatives within the time...
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Customer Support Agent
Há 1 mês
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...
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Customer Support Agent
Há 1 mês
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...
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Senior Customer Support Agent
Há 1 mês
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a Turkish-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Ensure customer...
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Customer Support Agent
4 semanas atrás
Lisboa, Portugal Otonomee Tempo inteiro**Your mission**: We are looking for a **Customer Support Agent** to join the team. This role is diverse and is best suited to someone that enjoys getting involved and being hands on. **WHAT YOU'LL BE DOING** - Investigate customers' queries with curiosity to solve problems quickly. - Meet KPIs set by your manager and thrive on exceeding them. - Interact...
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Customer Support Agent With French
3 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Frenchspeaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon Portugal Employment...
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Senior Customer Support Agent
Há 1 mês
Lisboa, Portugal JUJUR Tempo inteiroPosition: German Senior Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits - Use cheat sheets, guides and protocols provided during...
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Customer Support Agent with French
Há 1 mês
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
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Customer Support Agent
Há 1 mês
Lisboa, Portugal JUJUR Tempo inteiroPosition: Turkish Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the...
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Agent Support
Há 1 mês
Lisboa, Portugal Ria Tempo inteiroBeing main point of support for agents. - Monthly meetings to review the evolution of each area. - To investigate benchmarking of competitors: - Calling the competition. - On internet. - Investigation with clients (agents) to investigate who works with the competition or our own agencies. - To attend the customers (agents) in the assigned area by phone,...
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Customer Support Agent with Arabic
Há 4 dias
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit an Arabic speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide...
