Planner For An Online Travel Agency
Há 7 dias
Come and work with us.We are looking for a Planner to create future demand (requirements) and ensure there is adequate supply (staffing) to meet the same.Our client is one of the largest online travel agencies worldwide, with more than 20M customers.As a WFM Planner your daily responsibilities will include: Capacity Plan: Review of the Capacity Plan sent monthly by the client.Plan accordingly to meet the necessary FTE & Production Hours.Weekly review to ensure all assumptions are taken in to account in order to meet the production hours accuracy.Recruitment/Hiring Plan: Work closely with recruitment and Operations in order to develop and plan all the recruitment needs until EoY.Shrinkage: Plan of Internal and External shrinkage by reviewing %s WoW so we can meet the targets for production and productive hours.Training Plan: Constant communication with the training department as we're looking into creating new hire classes or inside movements such as upskills.Business Reviews with the client: WBR and MBR with the client to review all WFM results.Absenteeism & Attrition: Ownership of Absenteeism and Attrition in terms of results and projections, while working with the Operations as they are accountable.Scheduling Manager: Managing the Scheduling team by having weekly 121 and giving any necessary support to the team.Weekly Scheduling calls with the client to review Interval Staffing results and look ahead in terms of forecasting.To succeed in the role, you will need to have: Native or proficient English (mandatory) Other European language will be a plus Advanced level of MS Excel (including advanced formulas) and also Word, PowerPoint and Outlook.SQL/VBA macros an asset Experience with IEX, CMS, Avaya, IEX is an asset Monday to Friday – 9h to 18h Hybrid Working Model – Santos, Lisbon Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to Lisbon, Portugal Education and experience Ideally higher or University education with a technical background (mathematical or statistical course desirable) Experience in managing projects Experience in the analysis of data and presentation of business recommendations.Experience in Workforce management Experience of work in a call center is desirable.Experience in the technology industries is desirable.Specific Requirements (when necessary) Availability to travel Out-of-hours support Benefits.Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever™ We believe in memorable associate experiences.Here, you can improve your quality of life and grow your career.
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Planner For An Online Travel Agency
Há 7 dias
Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. We are looking for a Planner to create future demand (requirements) and ensure there is adequate supply (staffing) to meet the same. Our client is one of the largest online travel agencies worldwide, with more than 20M customers. As a WFM Planner your daily responsibilities will include: Capacity Plan: Review of the Capacity...
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Planner For An Online Travel Agency
Há 7 dias
Lisboa, Portugal Sitel Corp. Tempo inteiroPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Lisboa, Portugal, PTJob Description: Come and work with us. We are looking for a Planner to create future demand (requirements) and ensure there is adequate supply (staffing) to meet the same.Our client is one of the largest online travel agencies worldwide,...
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Planner For An Online Travel Agency
Há 5 dias
Lisboa, Portugal Sitel Corp. Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Lisboa, Portugal, PT Job Description: Come and work with us. We are looking for a Planner to create future demand (requirements) and ensure there is adequate supply (staffing) to meet the same.Our client is one of the largest online travel agencies...
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Workforce Scheduler For An Online Travel Agency
2 semanas atrás
Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Lisboa, Portugal, PT Email Share Share Share Share Share Job Description: Come and work with us. We are looking for a talented and accomplished Scheduler to join our team. Our client is one of the largest online travel agencies worldwide, with more than 20M customers.As...
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Italian Travel Planner
Há 1 mês
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! ?? We are offering a great work experience in Lisbon, Portugal for a role as Italian Travel...
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Italian Travel Planner
4 semanas atrás
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! ?? We are offering a great work experience in Lisbon, Portugal for a role as Italian Travel...
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Dutch Travel Planner
Há 1 mês
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! ?? We are offering a great work experience in Lisbon, Portugal for a role as a Dutch Travel...
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Dutch Travel Planner
4 semanas atrás
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! ?? We are offering a great work experience in Lisbon, Portugal for a role as a Dutch Travel...
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Italian Travel Planner
Há 7 dias
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! ?? We are offering a great work experience in Lisbon, Portugal for a role as Italian Travel...
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Dutch Travel Planner
Há 7 dias
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! ?? We are offering a great work experience in Lisbon, Portugal for a role as a Dutch Travel...
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Italian Travel Planner
2 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries ?? We are offering a great work experience in Lisbon, Portugal for a role as Italian Travel...
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Workforce Scheduler For An Online Travel Agency
2 semanas atrás
Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Lisboa, Portugal, PT Email Share Share Share Share Share Job Description: Come and work with us. We are looking for a talented and accomplished Scheduler to join our team. Our client is one of the largest online travel agencies worldwide, with more than 20M...
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Workforce Scheduler for an online travel agency
2 semanas atrás
Lisboa, Lisboa, Portugal Sitel Tempo inteiroCome and join our team!We are in search of a skilled and experienced Scheduler to be part of our dynamic team. Our customer is one of the biggest online travel agencies globally, serving over 20 million customers.As a Scheduler for this project, your daily tasks will involve:Optimizing resource utilization for schedules in a cost-effective mannerLogging...
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Workforce Scheduler for An Online Travel Agency
3 semanas atrás
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** We are looking for a talented and accomplished** Scheduler** to join our team. Our **client **is one of the largest online travel agencies worldwide, with more than 20M customers. As a **Scheduler **in this project, your daily responsibilities will include: - To maximize efficient utilization of resources for schedules that have...
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German Travel Planner
Há 7 dias
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! ?? We are offering a great work experience in Lisbon, Portugal for a role as a German Travel...
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Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. We are looking for a talented and accomplished Scheduler to join our team. Our client is one of the largest online travel agencies worldwide, with more than 20M customers. As a Scheduler in this project, your daily responsibilities will include:To maximize efficient utilization of resources for schedules that have been released in the...
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Workforce Scheduler for an online travel agency
4 semanas atrás
Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. We are looking for a talented and accomplished Scheduler to join our team. Our client is one of the largest online travel agencies worldwide, with more than 20M customers. As a Scheduler in this project, your daily responsibilities will include:To maximize efficient utilization of resources for schedules that have been released in the...
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Workforce Scheduler for An Online Travel Agency
2 semanas atrás
Lisboa, Lisboa, Portugal Foundever Tempo inteiroCome and work with us.We are looking for a talented and accomplished Scheduler to join our team. Our client is one of the largest online travel agencies worldwide, with more than 20M customers.As a Scheduler in this project, your daily responsibilities will include:To maximize efficient utilization of resources for schedules that have been released in the...
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Workforce Scheduler for an online travel agency
2 semanas atrás
Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. We are looking for a talented and accomplished Scheduler to join our team. Our client is one of the largest online travel agencies worldwide, with more than 20M customers. As a Scheduler in this project, your daily responsibilities will include:To maximize efficient utilization of resources for schedules that have been released in the...
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German Travel Planner
2 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries We are offering a great work experience in Lisbon, Portugal for a role as a German Travel...
