It Service Management Specialist

Há 1 mês


Porto, Portugal Tn Portugal Tempo inteiro

col-wideJob Description:

A Rigor é uma empresa de Consultoria que atua em diversas áreas, com destaque para as Tecnologias de Informação. Fazemos parte da Salvador Caetano e a nossa missão é acompanhar, apoiar e assessorar os diversos negócios do Grupo. Se estás à procura de desafios em diversas áreas, não gostas de rotina e queres evoluir, este é o lugar certo para ti Contamos contigo para juntos fazermos avançar o negócio
Como é ser o IT Service Management Specialist Ser Caetano?

– Tem experiência na função de IT Service Management Specialist ou função similar
– Tem formação académica e experiência em Engenharia Informática ou similar
– Tem capacidade de análise, conceção e disponibilização do catalogo de produtos e serviços
– Experiência comprovada na área de IT Service Management (mínimo 2 anos) e respetiva operacionalização
– Tem conhecimentos em SQL ou equivalente
– Tem conhecimento da língua inglesa/espanhola
– Capacidade de análise, espírito crítico e gosto por investigação
– Experiência na ferramenta EasyVista

Os nossos desafios:

– Definir, implementar e desenvolver politicas de acordo com o ITIL/ISO 20000
– Gerir processos de IT Service Management
– Administrar e suportar configuração do sistema de IT Service Management
– Gerir partes envolvidas no ciclo de vida do serviço
– Garantir a documentação dos processos implementados
– Incorporar os Valores Ser Caetano no seu dia a dia

O que oferecemos?

– Dia extra de férias
– Soluções de trabalho flexível
– Comparticipação das despesas de saúde extensível ao agregado familiar
– Atribuição de subsídios de apoio aos projetos de vida pessoal e familiar
– Programa de benefícios flexíveis
– Descontos na compra de viaturas representadas pela Salvador Caetano
– Vantagens na aquisição de produtos/serviços em diversas áreas (lazer, tecnologia, bem-estar, educação…)
– Seguro de vida
– Fundo de pensões
– Formação e desenvolvimento contínuo
– Oportunidades de progressão de carreira num grupo com forte representação nacional e internacional
– Integração em equipa dinâmica com espírito jovem

Na Salvador Caetano ajudamos as Pessoas a moverem-se.
Na Salvador Caetano queremos contribuir para um futuro inclusivo e representativo. Acreditamos que a diversidade de talento empodera as nossas equipas, cria ambientes propícios à inovação e contribui para a evolução do negócio. Aqui incentivamos a diferença e incluímo-la. Independentemente da idade, género, etnia ou religião, a Salvador Caetano promove a igualdade de oportunidades e garante a integração numa cultura baseada na dignidade e respeito por todas as pessoas.



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