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German-Speaking Customer Support For Lighting Systems,Lisbon
2 meses atrás
Description Are you fluent in German and excited to light up your career in Portugal?Join our partner in Lisbon as a German-speaking Customer Service Representative for an innovative company in the smart lighting industry.About the Role:Our partner is a global leader in smart technology, powering the brands of the future.
As a Customer Service Representative in Lisbon, you'll be a key player in ensuring that customers have a seamless experience with our smart lighting products.Your Responsibilities:Handle Inquiries: Manage incoming calls and customer inquiries efficiently.Understand Needs: Identify customer needs and ensure high satisfaction.Build Trust: Establish strong relationships through clear and interactive communication.Provide Information: Use the right tools to deliver accurate and complete information.Follow Guidelines: Adhere to client communication procedures.Engage Customers: Go the extra mile to ensure customer engagement and satisfaction.Solve Problems: Address and resolve issues with a solutions-oriented approach.What We're Looking For:Language Skills: Proficiency in German (C1 level) and fluent English.Communication: Strong phone skills and active listening.Customer Focus: Ability to adapt to different customer personalities.What's in It for You:Permanent Role: Full-time position with a competitive salary and performance bonuses.Central Location: Work on-site in Lisbon, Portugal.Training & Growth: Fully paid training, with career development opportunities.Referral Bonus: Earn bonuses for bringing friends on board.
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