Customer Service Advisor

4 semanas atrás

Porto, Portugal Farfetch Tempo inteiro

.FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.OPERATIONSWe're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.PORTOOur Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch breakTHE ROLEWe are looking for a Customer Service Advisor (French Speaker), to work in a very and relaxed environment and be part of a well-motivated, and growing team. Reporting to the Customer Service Manager, you will gain excellent experience, which will broaden as the team grows. You will have main responsibility to ensure that the highest levels of customer service are delivered to both our consumers and partners and through every communication channel.WHAT YOU'LL DORespond to Customer Inquiries through several channels (Chat, Email and Telephone); Provide information withregards to products and services and other related inquiries; Be the face of Farfetch to our customers and partners alike.WHO YOU AREExperienced in customer service ( 1 year), in a fashion environment; Fluent in English and French (mandatory); Proficient in the use ofIT systems, both customer service specific and windows packages; Experience with written skills; Experience with listening; Knowledgeable of fashion/fashion brands; Exceed customers' expectations.REWARDS & BENEFITSHealth insurance for the whole family, flexible working environment and well-being support and toolsExtra days off, sabbatical program and days for you to give back for the communityTraining opportunities and free access to UdemyFlexible benefits programEQUAL OPPORTUNITIES STATEMENTFARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process

  • Customer Service Advisor

    2 meses atrás

    Porto, Portugal Customer Labs Tempo inteiro

    Position: Customer Service AdvisorLocation: Porto, PortugalWork model: On-siteEmployment type: permanent contract DUTIES AND RESPONSIBILITIES: Customer support to Italian-speaking customers by phone, email, chat and social media channels Support our merchants for all questions and inquiries about our product and service Actively work on the optimization of...

  • Customer Service Advisor

    2 meses atrás

    Porto, Portugal Tri-County Ambulance Service, Inc Tempo inteiro

    Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract DUTIES AND RESPONSIBILITIES: Customer support to French-speaking customers by phone, email, chat and social media channels Support our merchants for all questions and inquiries about our product and service Actively work on the optimization of...

  • Customer Service Advisor

    2 meses atrás

    Porto, Portugal Tri-County Ambulance Service, Inc Tempo inteiro

    Position: Customer Service AdvisorLocation: Porto, PortugalWork model: On-siteEmployment type: permanent contract DUTIES AND RESPONSIBILITIES: Customer support to French-speaking customers by phone, email, chat and social media channels Support our merchants for all questions and inquiries about our product and service Actively work on the optimization of...

  • Customer Service Advisor

    4 semanas atrás

    Porto, Portugal DKR Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses **DUTIES AND...

  • Customer Service Advisor

    2 semanas atrás

    Porto, Portugal Dkr Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES:...

  • Store Customer Advisor

    Há 1 mês

    Porto, Portugal Ez Service Srl Tempo inteiro

    CUSTOMER ADVISOR – ZEGNA PORTO,PORTUGAL At Ermenegildo Zegna the talents and passion of our people are the pillars of our success.Which is why we're looking for an impressive Store Customer Advisor in Oporto, Portugal to contribute to our proud legacy and help shape our vibrant future.What makes you, makes Zegna The legacy of Zegna would not exist if it...

  • Customer Service Advisor

    3 meses atrás

    Porto, Portugal BrightBe.e Tempo inteiro

    **Customer Service Advisor (German), Lisbon, Porto, Remote**: We are recruiting for a leading fashion retail platform that is looking for a German speaking Customer Service Advisor to join their team in Portugal. **What you will be doing**: - Provide information and support with regards to products and services and other related inquiries - Be the face of...

  • Customer Service Advisor

    4 semanas atrás

    Porto, Portugal Careerxtra Tempo inteiro

    We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto.Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES: Customer support to...

  • Customer Service Advisor

    4 semanas atrás

    Porto, Portugal Careerxtra Tempo inteiro

    We areworking with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES: Customer support to...

  • Customer Service Advisor

    3 meses atrás

    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses **DUTIES AND...

  • Customer Service Advisor

    2 meses atrás

    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: Permanent contract Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES:...

  • Customer Service Advisor

    2 meses atrás

    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard an Italian-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: Permanent contract Remuneration: Base salary + bonuses DUTIES AND...

  • Customer Service Advisor

    2 meses atrás

    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard an Italian-speaking Customer Service Advisor to join their teams in Porto.Position: Customer Service AdvisorLocation: Porto, PortugalWork model: On-siteEmployment type: Permanent contractRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:...

  • Customer Service Advisor

    2 meses atrás

    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto.Position: Customer Service AdvisorLocation: Porto, PortugalWork model: On-siteEmployment type: Permanent contractRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:...

  • Customer Service Advisor

    2 meses atrás

    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Customer Service Advisor

    2 semanas atrás

    Porto, Portugal Siup Consultoria Tempo inteiro

    Position: Customer Service Advisor (FLUENT in German and Italian) Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: 1100 + bonuses RESPONSIBILITIES: Customer support to Italian-speaking customers by phone, email, chat and social media channels. Support our merchants for all questions and inquiries about our...

  • Customer Service Advisor

    4 semanas atrás

    Porto, Portugal careerxtra Tempo inteiro

    We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES: Customer support to...

  • Customer Service Advisor

    2 semanas atrás

    Porto, Portugal Dkr Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto.Position: Customer Service AdvisorLocation: Porto, PortugalWork model: On-siteEmployment type: permanent contractRemuneration: Base salary + bonusesDUTIES AND...

  • Customer Service Advisor

    Há 1 mês

    Porto, Portugal SIUP Consultoria Tempo inteiro

    Position: Customer Service Advisor (FLUENT in German and Italian) Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: 1100 + bonuses RESPONSIBILITIES: Support our merchants for all questions and inquiries about our product and service Actively work on the optimisation of all processes related to our...

  • Customer Service Advisor

    2 semanas atrás

    Porto, Portugal Siup Consultoria Tempo inteiro

    Position: Customer Service Advisor (FLUENT in German and Italian)Location: Porto, PortugalWork model: On-siteEmployment type: permanent contractRemuneration: 1100 + bonusesRESPONSIBILITIES:Customer support to Italian-speaking customers by phone, email, chat and social media channels.Support our merchants for all questions and inquiries about our product and...