German Team Leader

3 semanas atrás

Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

FunçõesRequisitos Adecco Portugal is currently searching and hiring German and English speakers for a role of German Team Leader for it's international telecommunications client, based in Lisbon.FunçõesAs a Team Leader your main tasks will be:• Management, support, organization, and further development of the assigned team• Management of approximately 8 to 10 employees• Constant monitoring of team performance and achievement of annual objectives• Regular coaching / feedback of individual team members (motivation training) and guarantee ofemployee process know-how• Discussions on performance and objectives with each employee• Guarantee quality and quantity standards within the team• HR Responsibilities: time and Absence management, involvement in recruiting process• Coordination of customer requests in respective internal departments and responsibility for service and process improvement measures• Optimization of existing processesRequisitos• Languages: German native / English;• Specialized sales training or equivalent;• Experience in team management of a call center team;• A strong service mentality and customer orientation;• Excellent knowledge of PC- / MS-Office• Great motivation• Determination• Strong initiative and implementation• Enthusiasm and positivismOfertaWe offer:• 1530€ gross base salary + 8,23€ Meal Allowance + Monthly Performance Bonus + Flex Work Allowance;• Direct Contract with the Client;• MON - SAT (7am-9pm rotative);• 100% at the office - LisbonIf your experience and expectations meet the requirements, do not hesitate to apply. Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho. #J-18808-Ljbffr

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