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Tech Systems Support Analyst Spanish
Há 5 dias
Tech Systems Support Analyst Spanish page is loaded Tech Systems Support Analyst Spanish Apply locations Lisbon, Portugal time type Full time posted on Posted 3 Days Ago job requisition id R1427016 Opportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview The Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and HCPs participating in a study. As a Contact Center Analyst, they will facilitate completion of protocol specific tasks remotely using the telephone, email, fax and various portals. Some of the duties include (but are not limited to): · Providing information and follow up to incoming calls and emails per project direction· Administering informed consent verbally or online· Following up with patients and or HCPs per protocol· Collecting and entering data in the study electronic data capture system (EDC) per protocol· Recognizing and escalating any AE/SAE according to protocol· Resolving any data queries · Maintaining investigator site file as necessary REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Education & experience: · College certificate or equivalent experience (12 years of studies); · Previous experience ina BPO with technology support or clinical a plus; · Knowledge of Pharma industry is a plus; Mandatory skills: · English - Professional proficiency; · Fluent in Spanish - Mandatory; · Windows Operating System; · Microsoft Office; Mandatory Competence: · Strong Communication Skills; · Customer service experience; · Problem solving skills;· Ability to think logically; · Ability to work under pressure; · Team player;· Ability to learn quickly; · Empathy;· Thorough; · Methodical - If you're not a EU citizen you must have a resident visa or a permanent visa. #LI-VC2 IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at Similar Jobs (4) Tech/Systems Support Analyst - Spanish Speaker locations Lisbon, Portugal time type Full time posted on Posted 30+ Days Ago Tech Systems/Support Analyst (French) locations Lisbon, Portugal time type Full time posted on Posted 3 Days Ago Tech Systems Support Analyst (English and Germany Speaker) locations 2 Locations time type Full time posted on Posted 29 Days Ago #J-18808-Ljbffr
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Tech Systems Support Analyst Spanish
1 semana atrás
Lisboa, Lisboa, Portugal IQVIA LLC Tempo inteiroTech Systems Support Analyst Spanish page is loaded Tech Systems Support Analyst Spanish Apply locations Lisbon, Portugal time type Full time posted on Posted 3 Days Ago job requisition id R Opportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview The Contact Center Analyst will support several studies/programs such as...
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Tech Systems Support Analyst Spanish
1 semana atrás
Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiroTech Systems Support Analyst Spanish page is loaded Tech Systems Support Analyst Spanish Apply locations Lisbon, Portugal time type Full time posted on Posted 3 Days Ago job requisition id R Opportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview The Contact Center Analyst will support several studies/programs such as...
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Tech/Systems Support Analyst
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Lisboa, Lisboa, Portugal IQVIA LLC Tempo inteiroTech/Systems Support Analyst - Spanish Speaker page is loaded Tech/Systems Support Analyst - Spanish Speaker Apply locations Lisbon, Portugal time type Full time posted on Posted 30+ Days Ago job requisition id R Opportunity to join a growing project in our company, based in Oeiras, LisbonRESPONSIBILITIES: Is in charge of technical assistance services and...
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Tech/Systems Support Analyst
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Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiroTech/Systems Support Analyst - Spanish Speaker page is loaded Tech/Systems Support Analyst - Spanish Speaker Apply locations Lisbon, Portugal time type Full time posted on Posted 30+ Days Ago job requisition id R Opportunity to join a growing project in our company, based in Oeiras, LisbonRESPONSIBILITIES: Is in charge of technical assistance services and...
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Tech/Systems Support Analyst
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Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiroTech/Systems Support Analyst - Spanish Speaker page is loaded Tech/Systems Support Analyst - Spanish Speaker Apply locations Lisbon, Portugal time type Full time posted on Posted 30+ Days Ago job requisition id R Opportunity to join a growing project in our company, based in Oeiras, LisbonRESPONSIBILITIES: Is in charge of technical assistance services and...
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Tech/Systems Support Analyst
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Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiroTech/Systems Support Analyst - Spanish Speaker page is loaded Tech/Systems Support Analyst - Spanish Speaker Apply locations Lisbon, Portugal time type Full time posted on Posted Yesterday job requisition id R Opportunity to join a growing project in our company, based in Oeiras, LisbonRESPONSIBILITIES: Is in charge of technical assistance services and...
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Tech Systems Support Analyst Spanish
1 semana atrás
Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, Lisbon Job OverviewThe Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and...
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Tech Systems Support Analyst Spanish
Há 4 dias
Lisboa, Portugal Novasyte Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview Some of the duties include (but are not limited to): - Administering informed consent verbally or online - Following up with patients and or HCPs per protocol - Collecting and entering data in the study electronic data capture system (EDC) per protocol - Recognizing...
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Tech Systems Support Analyst Spanish
1 semana atrás
Lisboa, Lisboa, Portugal Novasyte Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, LisbonJob OverviewSome of the duties include (but are not limited to):Administering informed consent verbally or online Following up with patients and or HCPs per protocol Collecting and entering data in the study electronic data capture system (EDC) per protocol Recognizing and escalating...
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Lisboa, Portugal Iqvia Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, LisbonJob OverviewThe Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone.The Contact Center Analyst will be the primary contact for patients and HCPs...
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Lisboa, Portugal Iqvia Argentina Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview The Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and...
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Tech Systems/Support Analyst
1 semana atrás
Lisboa, Lisboa, Portugal IQVIA Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, Lisbon. RESPONSIBILITIES: The Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for...
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Tech Systems/Support Analyst
1 semana atrás
Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, LisbonRESPONSIBILITIES:The Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients...
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Lisboa, Portugal Roomraccoon Hotel Tech Tempo inteiroCustomer Support Consultant: Spanish and Portuguese Speaking Lisbon, Portugal (hybrid) Employee Business Consulting About the role: Our Customer Support Consultant is responsible for providing fast & accurate customer service to our Spanish and Portuguese speaking hoteliers Retention and Service RecoveryWorking closely with our Implementations Team to...
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Tech/Systems Support Analyst
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Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiroOpportunity to join a growing project in our company, based in Oeiras, LisbonRESPONSIBILITIES: Is in charge of technical assistance services and provides a first line support service; Register the calls in the Help Desk Management tool according to the agreed procedures; Provide remote technical assistance to the customers in order to solve the problems...
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Tech/Systems Support Analyst
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Lisboa, Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Job OverviewProvides first level support on workstations or for applications.Essential Functions Processes and provides first level support for technical assistance and resources from internal and/or external customers. Communicates with end users to clarify and define requirements. Resolves various routine problems and escalates the...
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Lisboa, Portugal Tech Stead Tempo inteiro.Principal Consultant/Tech Lead – ServiceNow Workster is partnering with a leading global professional services company who is seeking to onboard an English-speaking Principal Consultant/Tech Lead for a ServiceNow team for their Lisbon office. In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide...
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Tech Systems Support Analyst
Há 1 mês
Lisboa, Lisboa, Portugal IQVIA Tempo inteiroJob OverviewDo you enjoy solving technical problems and providing top-notch support to customers? We are looking for a Technical Support Specialist to join our team and assist end users with their workstation and application needs.Essential Functions Assist customers with technical issues and requests. Collaborate with end users to understand their...
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Tech Systems Support Analyst
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Lisboa, Lisboa, Portugal IQVIA Tempo inteiroJob OverviewDo you enjoy solving technical problems and providing top-notch support to customers? We are looking for a Technical Support Specialist to join our team and assist end users with their workstation and application needs.Essential Functions Assist customers with technical issues and requests. Collaborate with end users to understand their...
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IT Tech Support Sentinelle
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Lisboa, Portugal Olisipo Tempo inteiroReferência 12414_IT Tech Support Sentinelle_Porto **Descrição**: Analyst Developer **Perfil**: - At least 3 years of experience as a MOE IT Analyst; - Degree in Computer Science or similar; - Experience with IT projects and Jira tool; - Operational Accounting knowledge; - SQL/PLSQL knowledge (nice to have); - Software package support knowledge (nice...