Remote Work: Customer Advisor In Portugal
4 semanas atrás
.Social network you want to login/join with:Remote work: Customer Advisor in Portugal (Italian speaker), LisbonClient:Blu SelectionLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:567a8c1c261bJob Views:72Posted:23.01.2025Expiry Date:09.03.2025Job Description:Are you a Customer Service Specialist looking for new opportunities in Portugal?
Do you prioritize the customer's needs and want to work from home anywhere in the mainland of Portugal?
Then keep on readingYour responsibilities and impact as a Customer Advisor in Portugal will be:Provide comprehensive support to employees using our client company's insurance via email and telephone.Adhere to company policies and procedures.Manage customer contacts digitally and handle inbound calls and written communications within established guidelines and goals.Serve as the primary point of contact for policyholders, efficiently resolve cases, while identifying and escalating issues if needed to ensure timely resolution.Complete daily tasks promptly and accurately to support operational efficiency.Maintain data accuracy and security within the customer database.Skills, qualifications and interests you need to succeed in this role:A native level of Italian and at least a C1 level of EnglishAbility to do 1st week of the training in Lisbon in the office starting from 6.5.High school diploma or University DegreePassion for customer serviceProficient in handling inbound calls and written communications within established guidelinesAttention to detail and accuracy in completing tasks promptlyCommitment to maintaining customer information security and confidentialityProblem-solving; skillful identificationand escalation of issues for timely resolutionExcitement about intercultural communication and commitment to a longer stay in PortugalLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit or a nationality that allows you to work in an EU countryWhat is in it for you?You can work from anywhere in the mainland of Portugal - only 1st week of training in the office in LisbonType of contract: Unfixed term contract, 30 days probation periodWorking hours: Full-time (40 hours/week), shifts can be Monday - Friday 07:00-19:00, Saturday 08:00-12:00Salary conditions: 990€ gross/month + performance bonus 120 € from 4th full monthHelp with acquiring the NIF and SSNIf you are relocating to Portugal, a relocation package of 360 euros per month for the first 6 months can be applied (reimbursed) + up to 200
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Remote Work: Customer Advisor In Portugal
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Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:Remote work: Customer Advisor in Portugal (Italian speaker)Client:Blu SelectionLocation:PortugalJob Category:OtherEU work permit required:YesJob Reference:567a8c1c261bJob Views:82Posted:03.03.2025Expiry Date:17.04.2025Job Description:Are you a Customer Service Specialist looking for new opportunities in Portugal? Do...
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Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:Remote work: Customer Advisor in Portugal (Italian speaker), LisbonClient:Blu SelectionLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:567a8c1c261bJob Views:13Posted:16.03.2025Expiry Date:30.04.2025Job Description:Are you a Customer Service Specialist looking for new opportunities...
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