Polish Customer Support Agent

5 meses atrás


Lisboa, Portugal Cross Border Talents Tempo inteiro

Our Client is a global business process outsourcer (BPO), specializing in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.
We are looking for Polish native speakers or fluent (C2) with a good command in English (B2) to work as a Customer Support Specialist in call center environment in Lisbon, Portugal:
Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned). Ability to adapt the brand's voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews) channels. Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information. Requirements Native or Proficient Polish (C1 - C2) and fluent English (minimum level B2). Excellent communication skills coupled with empathy and team spirit. Previous experience in Customer Service or a tourism/travel representative is a plus. For non-EU residents, it is mandatory to have a valid work permit. Benefits Opportunity to professionally grow in the project Competitive wages (14 monthly payments per year) Performance bonus Meal Allowance Health insurance with a dental plan (after 6 months contract) Relocation package - shared accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket. Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more. Work with a diverse environment with people from over 15 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon.



  • Lisboa, Portugal RecruitmentJunky Ltd Tempo inteiro

    **Job Title**:Bilingual Customer Support Agent - Polish **Location**: Lisbon **Job Type**:Full-time **About the role**: **Key Responsibilities**: - Provide accurate and timely information to customers regarding product features, usage, and troubleshooting steps. - Collaborate with cross-functional teams, including Engineering and Product Development, to...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Agent OpportunityWe are seeking a highly skilled and customer-focused Polish-speaking support agent to join our team at Cross Border Talents.About the RoleAs a Customer Support Agent, you will be responsible for providing exceptional support to our clients' customers, resolving their inquiries and issues in a timely and professional...


  • Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a **Polish **speaking Customer service Agent **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery requirements to enable the...


  • Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Russian and Polish speaking Customer Support Agent for their office in Lisbon.Position:...


  • Lisboa, Lisboa, Portugal speakit Tempo inteiro

    Are you looking for a new challenge in a dynamic and multicultural environment?We are seeking a highly skilled Polish speaker to join our team as a Customer Delight Agent in Sunny Lisbon.This is an exciting opportunity to work for a well-known national airline company, providing support for the Polish market.Key Responsibilities:Provide exceptional customer...


  • Lisboa, Lisboa, Portugal Nordic Jobs Worldwide Tempo inteiro

    Job Title: Polish-speaking Customer Support Agent to PortugalAt Nordic Jobs Worldwide, we are seeking a highly skilled and motivated Polish-speaking Customer Support Agent to join our team in Portugal. As a key member of our support team, you will be responsible for delivering exceptional technical support to our Enterprise customers.Key...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Agent Role OverviewAs a Customer Support Agent at Cross Border Talents, you will play a pivotal role in providing top-notch service to our clients' customers. Your mission will be to offer support and guidance, resolving issues in a timely and empathetic manner. Key responsibilities include answering inbound calls and customer inquiries,...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Polish-speaking Customer Support Representative** **Location: Lisbon, Portugal** We pride ourselves on delivering exceptional [products/services] to our customers, and we are expanding our Customer Support team to better serve our Polish-speaking clients. **Position Overview**: **Responsibilities**: - Provide excellent customer support to...

  • Customer Support Agent

    1 semana atrás


    Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

    We are currently seeking a Customer Support Agent to join our Portuguese team. Details: - **Position**: Customer Support Agent - **Location**: Lisbon, Portugal - **Employment Type**: Full-time **Duties and Responsibilities**: - Provide professional support and ensure customer satisfaction. - Address customer complaints, offer timely solutions and follow...


  • Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Our Client is a global business process outsourcer (BPO), specializing in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.We are looking for Polish native speakers or fluent (C2) with a good command in English (B2) to work as a Customer Support Specialist...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Our Client is a global business process outsourcer (BPO), specializing in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.We are looking for Polish native speakers or fluent (C2) with a good command in English (B2) to work as a Customer Support Specialist in call center...


  • Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

    Recruitment Apple Lovers is a leading recruitment agency based in Portugal.We specialize in connecting top talent with innovative companies in various industries.Our team is dedicated to finding the best candidates for our clients and providing exceptional service.We are currently seeking a Customer Support Agent to join our Portuguese team.The ideal...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there! We’re on the lookout for a Polish Speaking IT/Customer Service Agent! Sound like you? Keep reading! **Role Description**: As our IT/Customer Service Agent, you'll be our first line of tech support, helping our users navigate their way through any technical hiccups. On a daily basis, you'll be troubleshooting issues, providing solutions, and...


  • Lisboa, Lisboa, Portugal speakit Tempo inteiro

    We are seeking a highly skilled Polish speaker to join our team as a Customer Support Specialist in Lisbon, Portugal.This is a fantastic opportunity to work for a well-known national airline company, providing support for the Polish market.Key Responsibilities:Provide exceptional customer support to small and medium-sized businesses across multiple channels...

  • Customer Support Agent

    1 semana atrás


    Lisboa, Portugal JUJUR Tempo inteiro

    Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the issue the client is facing,...


  • Lisboa, Portugal Grow-Talent.Com Tempo inteiro

    Grow-Talent.com is working with a leading multinational technology business that is looking to recruit a Russian and Polish speaking Customer Support Agent for their office in Lisbon.Position: Customer Support AgentLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Communicate with customers using various channels (telephone,...

  • Customer Support Agent

    1 semana atrás


    Lisboa, Portugal Jujur Tempo inteiro

    Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chat) Ensure customer satisfaction and provide professional customer support Handle customer complaints, provide appropriate solutions and alternatives within the time...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Title: Polish-Speaking Customer Support Representative - Lisbon, Portugal** **Location: Lisbon, Portugal (Relocation Assistance Provided)** **Company Overview**: - Assisting customers with product-related inquiries, technical issues, and account management. - Providing accurate information and troubleshooting assistance to resolve customer concerns. -...