Customer Support Associate-Voice
2 meses atrás
Project role: Customer Support Associate - Voice Qualification: Diploma Experience: 0-3 Years Skills: Customer Service No. of positions: 1 To provide information to customers regarding their queries and resolve end customer issues as per defined SLA. Able to work independently and efficiently to meet SLA, comprehend customer requests, and meet quality standards. Attendance or Login Hours or Unscheduled Leave or SLA targets as per defined by the process. Improving skill level through self-development or nominating training programs. Meet the defined Quality Scores, Innovation, and Process Improvement. The individual should be able to work effectively in a team whilst enthusing others to achieve common goals. To consistently meet or exceed CSAT parameters as defined for the process. #J-18808-Ljbffr
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Customer Support Associate-Voice
2 meses atrás
Lisboa, Portugal Hcl Technologies Tempo inteiroProject role: Customer Support Associate - VoiceQualification: DiplomaExperience: 0-3 YearsSkills: Customer ServiceNo. of positions: 1To provide information to customers regarding their queries and resolve end customer issues as per defined SLA. Able to work independently and efficiently to meet SLA, comprehend customer requests, and meet quality...
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Customer Support Associate-Voice
2 meses atrás
Lisboa, Portugal Hcl Technologies Tempo inteiroProject role: Customer support associate-voiceQualification: BComExperience: 0-3 YearsSkills: Attract & Retain CustomersNo. of positions: 18To provide information to customers regarding their queries and resolve end customer issues as per defined SLA. Able to work independently and efficiently to meet SLA. Able to comprehend the requests of customers and...
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Customer Support Associate
2 semanas atrás
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob SummaryWe are seeking a highly skilled Customer Support Associate to join our Umbrella Functional Consulting & Support Team. As a Customer Support Associate, you will be responsible for managing reservations, handling requests and complaints, and providing exceptional customer service to our clients.Key ResponsibilitiesManage reservations, including date...
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Customer Support Associate
Há 6 dias
Lisboa, Lisboa, Portugal Paddle Tempo inteiroJob DescriptionWe're seeking a talented Customer Support Associate to join our team at Paddle. As a fundamental part of our operations, you'll be responsible for delivering exceptional support to our customers.Key Responsibilities:Respond to and resolve customer queries via email, ensuring timely and accurate solutions.Evaluate and escalate complex issues to...
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Customer Support Strategy Associate
3 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroCustomer Support Strategy AssociateIndie Campers is seeking a highly skilled Customer Support Strategy Associate to join our Operations team in Lisbon. As a key member of our customer support services, you will play a vital role in improving the quality and efficiency of our support processes.Key Responsibilities:Analyse customer support data to identify...
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Customer Support Strategy Associate
2 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroCustomer Support Strategy AssociateAt Indie Campers, we are seeking a highly skilled Customer Support Strategy Associate to join our Operations team in Lisbon. As a key member of our team, you will play a vital role in enhancing the quality and efficiency of our customer support services.Key Responsibilities:Analyse customer support data to identify...
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Customer Support Strategy Associate
2 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersIndie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices. With over one million nights rented through our platform, we have welcomed...
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Global Support Associate
1 semana atrás
Lisboa, Lisboa, Portugal Daikin Tempo inteiroJob Title: Global Support AssociateAt Daikin, we are seeking a highly motivated and organized Global Support Associate to join our team. As a Global Support Associate, you will be responsible for providing exceptional customer service and technical support to our customers. Key responsibilities include:Process warranty proceduresManage access to Daikin...
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Customer Support Strategy Associate
4 semanas atrás
Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLEAs a Customer Support Strategy Associate at Indie Campers, you will play a key role in helping to improve the quality and efficiency of our customer support services.You will assist with analysing customer support data, identifying trends, and supporting the implementation of process enhancements to ensure exceptional customer satisfaction.This is a...
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Customer Support Strategy Associate
3 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroThe RoleAs a Customer Support Strategy Associate at Indie Campers, you will play a key role in enhancing the quality and efficiency of our customer support services. You will assist in analyzing customer support data, identifying trends, and supporting the implementation of process enhancements to ensure exceptional customer satisfaction.You will be part of...
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Dutch Inbound Customer Support Agent In Lisbon
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
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Customer Support Strategy Associate
4 semanas atrás
Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLEAs an Indie Campers Customer Support Strategy Associate, you will be responsible for driving strategic improvements in customer support operations by analysing data, identifying improvement opportunities, and working closely with technical teams to implement and measure the impact of these initiatives.You will play a crucial role in enhancing the...
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Customer Support Fr/Es Speaker @ Movework
2 semanas atrás
Lisboa, Portugal Support Tempo inteiroCustomer Support FR/ES Speaker @ MoveWORK To respond to incoming requests from platform users via the various communication channels;Responsibilities:Follow up requests until they are resolved in accordance with the internal process;Respond quickly and effectively to emergencies and reassure customers in the event of a problem;Escalate any difficulties...
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Customer Support Strategy Associate
3 semanas atrás
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroAbout Indie CampersIndie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a customer-centric approach and a strong focus on technology, we have developed a comprehensive and expanding array of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.The...
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Customer Support Strategy Associate
3 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroThe RoleAs a Customer Support Strategy Associate at Indie Campers, you will play a key role in enhancing the quality and efficiency of our customer support services. You will assist in analyzing customer support data, identifying trends, and supporting the implementation of process enhancements to ensure exceptional customer satisfaction. This is a great...
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Dutch Inbound Customer Support Agent in Lisbon
4 semanas atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal’s hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city’s pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
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Dutch Inbound Customer Support Agent In Lisbon
3 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
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Customer Support Associate
4 semanas atrás
Lisboa, Portugal Workster Tempo inteiroWorkster Job Agency partners with a leading hospitality payment service platform growing their multilingual Lisbon Team with Spanish speakers.As a Customer Support Associate, you will tackle technical issues, provide support, and ensure customer satisfaction. If you're driven, ready to solve complex problems, and eager to be part of a revolutionary journey,...
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Customer Support Strategy Associate
3 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersWe are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our customer-centric approach and digital platform have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than...
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Customer Support Strategy Associate
Há 2 dias
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersWe are the go-to campervan marketplace, on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have led to a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than 300,000 travelers...