Service Representative
Há 1 mês
Experience the power of a game-changing career
Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
If you're looking to grow and be inspired, as a Customer Service Representative in Braga, Portugal (On-Site), you will ensure that performance goals are met across all operations and that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
What you will do in this role
As a Customer Service Representative, you will:
Respond to customer requests via multiple channels, updating CRM systems with relevant information.
Build strong customer relationships by handling inquiries with speed and professionalism.
Promote customer retention and loyalty by supporting successful inquiry outcomes.
Maintain professional, empathetic relationships with all customers.
Collaborate effectively with team members and management.
Provide feedback on emerging issues and identify improvement areas proactively.
Concentrix is a great match if you:
Have a high level of Spanish (written and oral) and a good level of English (B2).
Have 1 year of experience in technical roles or automotive customer service.
Are passionate about automotive topics and skilled in digital tech.
Are able to understand the policies, procedures, and warranties and you are familiar with market geography.
Are empowered to make independent decisions with strong documentation skills.
Are skilled in resolving issues and providing solutions.
If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.
What's in it for you
In this role, we offer benefits that help you support your unique lifestyle:
Full-time with indefinite contracts (negotiable depending on your experience and our client's needs).
Competitive salary and performance bonus.
Bring-a-friend (referral) bonus opportunities.
Full paid training on the company and the project you'll be working on.
Career development programs, specialized courses, and language classes.
Eligibility to work
In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.
#J-18808-Ljbffr
-
Customer Service Representative
2 semanas atrás
Braga, Braga, Portugal Phiture Tempo inteiroJob OverviewAs a Customer Service Representative at Phiture, you will play a crucial role in ensuring the smooth onboarding of healthcare professionals into our software. This involves providing exceptional support through proactive calls and addressing incoming requests with efficiency and precision.
-
Customer Service Representative
4 semanas atrás
Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiroAt Personalbüro U. Herrmann, we're seeking a skilled Customer Service Representative to join our team.Salary: The estimated salary for this role is €35,000 - €50,000 per year, depending on experience and qualifications.Job Description: As a Customer Service Representative, you will be responsible for providing top-notch support to healthcare...
-
Customer Service Representative
Há 1 mês
Braga, Braga, Portugal Cross Border Talents Tempo inteiroCustomer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team in Braga. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support related to our meal card products.Key Responsibilities:Handle customer inquiries and issues promptly...
-
Customer Service Representative
Há 1 mês
Braga, Braga, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be responsible for ensuring our customers receive the best possible service.Key ResponsibilitiesProvide exceptional customer service and support to our customersAnswer incoming queries from customers in a timely and...
-
Service Representative
Há 2 dias
Braga, Portugal Phiture Tempo inteiroLocation: Braga, PortugalLanguage: EnglishDescriptionExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70...
-
Service Representative
2 semanas atrás
Braga, Portugal Phiture Tempo inteiroLocationBraga, PortugalLanguageEnglishDescriptionExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70...
-
Braga, Braga, Portugal Ttec Tempo inteiroAbout the RoleWe are seeking a highly skilled Automotive Specialist to join our team in Athens, Greece. As an Automotive Industry Service Representative, you will be responsible for providing exceptional customer service and ensuring that customers have a seamless experience with our software.What You'll Be DoingAs an Automotive Industry Service...
-
Service Representative
2 semanas atrás
Braga, Portugal Phiture Tempo inteiroLocationBraga, PortugalLanguageEnglish Description Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70...
-
Customer Service Representative
Há 1 mês
Braga, Braga, Portugal Outlou:D Tempo inteiroWe are seeking a highly motivated Customer Service Representative to join our team at Outlou:D. As a key member of our support team, you will be responsible for providing top-notch service to our players, ensuring a seamless and enjoyable experience.Key Responsibilities:Provide timely and effective support to players via various communication channelsAssist...
-
German Customer Service Representative
2 semanas atrás
Braga, Braga, Portugal Cross Border Talents Tempo inteiroCustomer Service Opportunity in Europe">We are looking for a native German speaker to join our team as a Customer Service Representative. This role will involve providing top-notch support to customers in German, handling inquiries and resolving issues efficiently.About the Job">This is a fantastic opportunity to start an exciting career abroad, with...
-
Customer Service Representative
6 meses atrás
Braga, Portugal Webhelp Tempo inteiro**Location** - Braga, Portugal**Language** - German*** **Description**: **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and...
-
Logistics Customer Service Representative in Lisbon
3 semanas atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroAbout the RoleThis Logistics Customer Service Representative position offers an exciting opportunity to join a dynamic international team and provide exceptional customer experiences.
-
Customer Service Representative
4 semanas atrás
Braga, Braga, Portugal Recruitment Direct Tempo inteiroWe are seeking experienced Customer Service Representatives to join our team at Recruitment Direct in Athens, Greece. As a Customer Service Representative, you will be responsible for providing high-quality support to Norwegian-speaking clients of a prominent financial institution.The ideal candidate will have excellent communication and problem-solving...
-
Braga, Portugal Cross Border Talents Tempo inteiroProject Name: Meal Card CompanyRole: Customer Service RepresentativeLanguage Requirement: French (C2) and English (B2)Start Date: 13th November 2024Location: Braga, PortugalWork Model: Hybrid (On-site and Remote) Schedule: Monday to Friday: 07:00 19:00 (rotational shifts)Saturday: 08:00 15:002 days off per week: Sunday and 1 rotational day Contract Type:...
-
Braga, Braga, Portugal Fixando Tempo inteiroRelevant for {company}, we are seeking a dedicated and detail-oriented Customer Service Representative to join our team. Key responsibilities include providing top-notch customer service and support to our clients in a timely and professional manner. Applicants should have excellent communication skills, be fluent in English, and have a strong ability to...
-
Italian Speaking Customer Service Representative
4 semanas atrás
Braga, Braga, Portugal Recruitment Direct Tempo inteiroWe are seeking an Italian speaking customer service representative to join our team at Recruitment Direct in Lisbon, Portugal.The successful candidate will be responsible for providing exceptional customer service to clients via phone, email, live chat and social media while promoting upselling opportunities within a b2b role.Key performance indicators...
-
Customer Service Representative
2 semanas atrás
Braga, Braga, Portugal Homerun B.V. Tempo inteiroAbout Homerun B.V.Homerun B.V. is a dynamic fashion brand dedicated to delivering exceptional customer experiences. We are committed to providing top-notch service to our customers, and we're looking for a talented individual to join our team as a Customer Service Representative specializing in the French language.
-
Customer Service Representative
6 meses atrás
Braga, Portugal Webhelp Tempo inteiro**Location** - Braga, Portugal**Language** - German*** **Description**: **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and...
-
Customer Service Representative
4 semanas atrás
Braga, Braga, Portugal Teleperformance Greece Tempo inteiroYour role at Teleperformance GreeceWe are seeking a Dutch speaking customer service representative to join our Netflix team at Teleperformance Greece. As a customer service representative, you will be responsible for providing top-notch support to Dutch speaking Netflix subscribers, answering their questions, and resolving any issues they may...
-
Braga, Braga, Portugal Cross Border Talents Tempo inteiroAre you passionate about delivering exceptional customer service and fluent in French?We are seeking a Senior French Language Customer Service Representative to join our team in Braga, Portugal.About the RoleThis is a full-time position that offers a competitive salary of $45,000 per year, plus benefits and opportunities for career growth and development.Key...