Associate Hr Processes

2 semanas atrás

Lisboa, Portugal Myonex Tempo inteiro

Associate HR Processes & Systems in Lisbon , Portugal The Amgen Capability Center in Lisbon, Portugal (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure, and the opportunity to LIVE, WIN and THRIVE in one of Europe's most attractive cities.
If you feel like you're part of something bigger, it's because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. It's time for a career you can be proud of. Join us.
Associate HR Processes & Systems LIVE What you will do HR Connect is connecting staff, managers and local HR to Amgen's global HR processes, programs, and tools. For all global HR questions, we are the place to go to
You will be responsible to support and improve the HR service center with business subject matter expert support related to Workday, Service Now and HR processes.
Accountabilities: Act as designated subject matter expert on different processes in Workday and be responsible for maintaining our internal/external HR Knowledge bases
Manage workforce administration Workday according to global processes
Ensure Workday data quality through audits
Participate in system and process improvement projects related to Workday,Service Now and HR processes
Act as a dedicated point of contact for staff, managers and local HR indesignated countries
Ensure that HR inquiries are managed according to service levelagreements and local/global policies and procedures
Responsibilities: Subject Matter Expert
As 'escalation point, provide resolutions to escalated issues on Workday processes like Time & Absence, Reporting and Core HCM.
Advise and train HR Connect team members on HR processes, improvements, and best practices.
Participate in multiple subject matter expert groups
HR Systems, Implementations and Enhancements
Work closely with HR Connect country reps and subject matter experts to understand business needs and translate these into technical solutions
Cooperate closely with HR Tech experts in HR Staff Services to implementtechnical solutions
Execute workforce administration, transactions and mass-uploads in Workday
Data Quality
Perform a range of regular Workday audits
Support and train the team in performing Workday audits
Support and train the team in performing Workday mass-uploads
HR Connect Representative
Represent HR Connect in designated countries to all staff. Provide HRsupport, training and presentations to staff, managers and local HRWIN What we expect of you Developed computer skills in the Microsoft Office 365 environment,specifically in Excel
Experience with standard operating processes and procedures
Overall minimum of 2 years professional work experience within acommercial service delivery/customer service environment
Experience in HCM functions in Workday system and processes
1-2 days per week present at the ACCP office (hybrid role)
Preferred Requirements:
Bachelor's or equivalent in HR, Business Administration, Economicsor equivalent
Multinational company experience in a service center environment
Experience in Workday configuration
Fluent in 2 or more language(s). One of them is English
THRIVE What you can expect of us Vast opportunities to learn, develop, and move up and across our global organization.
Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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