Incident Management Analyst

3 meses atrás


Porto, Portugal Euronext Tempo inteiro

.Incident Management Analyst - TraineeApply locations Porto time type Full time posted on Posted 2 Days Ago job requisition id R17583Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base.As an Incident Analyst - Trainee you will establish and maintain strong and productive relationships with key stakeholders ensuring that the service requirements of the business are understood and are incorporated into a framework of continuous improvement. You will also:Ensure incidents are escalated and facilitated to enable efficient and timely service restorations; Communicate with all levels of management regarding Priority 1 and Priority 2 incidents; Perform trend analysis on incidents in order to identify and prevent them; Perform initial Priorityassessments and mediate Priority assessment disputes; Facilitate the restoration of service. Facilitate discussions and identify resulting action items; Ensure the correct technical staff is working on an incident; Escalate issues during the issue resolution; Facilitate and support lessons learned reviews; Assist with enhancementsof incident process documentation & incident reports; Assist in measuring and improving information and experience within incident management; Ensure strong, clear andeffective communication across all release stakeholders; Ensure standards, tools and best practices are implemented; Educate community about Incident Management services; Complete ad-hoc and ongoing projects on an as-needed basis



  • Porto, Portugal Euronext Tempo inteiro

    .Incident Management Analyst - Trainee Apply locations Porto time type Full time posted on Posted 2 Days Ago job requisition id R17583 Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France,...


  • Porto, Portugal Euronext Tempo inteiro

    Incident Management Analyst - TraineeApply locations Porto time type Full time posted on Posted 2 Days Ago job requisition id R17583Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland,...


  • Porto, Portugal Euronext Tempo inteiro

    Incident Management Analyst - TraineeApply locations Porto time type Full time posted on Posted 2 Days Ago job requisition id R17583Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland,...


  • Porto, Porto, Portugal Euronext Tempo inteiro

    Join Euronext as an Incident Management Analyst - TraineeEuronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. As an Incident Management Analyst - Trainee, you will play a key role in ensuring the smooth operation of our systems and services.Key...


  • Porto, Porto, Portugal Euronext Tempo inteiro

    As an Incident Analyst - Trainee at Euronext, you will play a critical role in ensuring the smooth operation of our pan-European market infrastructure. Your primary responsibility will be to establish and maintain strong relationships with key stakeholders, ensuring that service requirements are understood and incorporated into a framework of continuous...

  • Incident Management

    Há 1 mês


    Porto, Portugal Generix Group Tempo inteiro

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  • Incident Management

    Há 1 mês


    Porto, Portugal Generix Group Tempo inteiro

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    Porto, Portugal Generix Group Tempo inteiro

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    Porto, Portugal Generix Group Tempo inteiro

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    **COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...


  • Porto, Porto, Portugal Euronext Tempo inteiro

    Job SummaryEuronext is seeking a highly skilled Incident Management Specialist to join our team. As an Incident Management Specialist, you will be responsible for ensuring the continuity of our services by identifying, analyzing, and resolving incidents in a timely and efficient manner.Key Responsibilities Establish and maintain strong relationships with key...

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    Porto, Porto, Portugal Alter Solutions Tempo inteiro

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    Porto, Portugal Tui Group Tempo inteiro

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